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Ace Hotel Kyoto

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Reception - Ace Hotel Kyoto (Kyoto)
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An outdoor seating area with wooden tables and chairs, surrounded by large windows and a wooden ceiling structure. - Ace Hotel Kyoto (Kyoto)
Restaurant - Ace Hotel Kyoto (Kyoto)
Restaurant - Ace Hotel Kyoto (Kyoto)
Luxury
4.0 star property
9.8

Exceptional

Urban sanctuary in historic Kyoto

Ace Hotel Kyoto's beautiful garden offers a serene escape amid a high-end shopping arcade. Free bicycles help guests explore nearby temples and Nishiki Market. Unwind with creative cocktails at the rooftop bar or enjoy meals at one of two acclaimed on-site restaurants.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(59 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

A compact hotel room with a wooden desk, a chair, a sofa, and a small table with a tray.

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(15 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free WiFi

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Downtown Kyoto neighborhood, Ace Hotel Kyoto is connected to a rail/subway station. Nishiki Market and Nijō Castle are notable landmarks, and travelers looking to shop may want to visit Kawaramachi Street. Kyoto International Manga Museum and Kyoto Tower are two other places to visit that come recommended. Guests appreciate the hotel's convenience to public transportation: Karasuma Oike Station is just steps away and Marutamachi Station is 9 minutes by foot. Visit our Kyoto travel guide
Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

What's nearby

  • Cherry blossoms in full bloom against a backdrop of traditional Japanese architecture.
    Shijo Street
    9 min walk - 0.5 miles
  • A brightly lit urban street at night with illuminated buildings and a tree-lined sidewalk.
    Kawaramachi Street
    10 min walk - 0.6 miles
  • A bustling indoor market with various shops and stalls.
    Nishiki Market
    10 min walk - 0.6 miles
  • A street with red umbrellas and a restaurant with a sign in Japanese.
    Pontocho Alley
    13 min walk - 0.7 miles
  • A traditional Japanese building with a stone wall and a canal reflecting the structure.
    Nijō Castle
    14 min walk - 0.8 miles

Getting around

  • Karasuma Oike Station
    2 min walk
  • Karasuma Station
    9 min walk
  • Itami Airport (ITM)
    55 min drive

Restaurants

  • Starbucks
    2 min walk
  • Starbucks
    2 min walk
  • マクドナルド 烏丸御池店
    1 min walk
  • スタンプタウン・コーヒー・ロースターズ (STUMPTOWN COFFEE ROASTERS)
    1 min walk
  • 汁なし担担麺＆麻婆豆腐ラアノウミ烏丸御池店
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 11000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 11000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Ace Hotel Kyoto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 11000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Ace Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Hotel Kyoto?

Check-out is at noon.

Where is Ace Hotel Kyoto located?

Located in Downtown Kyoto, this luxury hotel is within a 10-minute walk of Kyoto International Manga Museum and Nishiki Market. Kawaramachi Street and Nijō Castle are also within 1 mi (2 km). Karasuma Oike Station is only a 2-minute walk and Marutamachi Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ace Hotel Kyoto Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 884 out of 1003 reviews
Rating 8 - Good. 76 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Renana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and comfortable, Ace Hotel was a great choice for us.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

James E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the restaurants were high quality along with the staff. Very clean well maintained property. Very helpful staff. Great location.
Stayed 11 nights in Jun 2026
Verified

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was very helpful. Nice location. We had a great time there.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Mine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Breakfasts were very good.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It was absolutely perfect. Very cool design super comfortable rooms. Amazing breakfast fantastic staff. I will completely come back here again.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This funky, hip hotel filled with art, thoughtful seating clusters, busy lobby used by many locals is a perfect place to stay and explore Kyoto …… it is worth the spend
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean for a family of three. Its location was also convenient for what we wanted to do while in Kyoto.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and building. Delicious restaurant. Very friendly staff. Very helpful in organizing taxis or other things in the area.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Loved this hotel. Great location, really comfortable rooms and enjoyed grabbing a coffee and pastry at the Stumptown coffee onsite
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay. Excellent location, very hip property with good food and drink options in and around the hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location nice vibe
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy hotel in a quite good location. A bit weird having a co working space in the lobby. Helpful staff but very rigid in solving things out of the ordinary
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and excellent service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sushilkumar

Rooms are very spacious and staff is amazing . The hotel is very beautiful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly wonderful hotel. Very attentive staff, brilliant restaurants and coffee shop, spacious room and very affo. Close to everything in Kyoto. Cannot recommend highly enough.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Excellent accommodations and location!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel. Great service, great location. Made our trip in Kyoto very enjoyable.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Everything was great- Restaurants included.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thorwald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the great and convenient location to the relaxing, chill vibe to the service, staff, rooms, breakfast and espresso roaster coffee shop this was a top notch choice that our entire family with two tweens loved. highly recommend!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the nicer hotels I’ve stayed in Kyoto, with easy access to the subway line, and cute shops and restaurants. Very walkable to the street food market, and also the shopping area (Shijo). Very nice, modern property and friendly staff. It’s my go-to hotel for Kyoto
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a retro vibe. Hotel is in an excellent location with train station around the building.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey D

Lovely hotel conveniently located to most places of interest around Kyoto.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotels I have ever been to. Friendly staff, great location, beautiful design and architecture, quite rooms
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding They were very helpful and welcoming. The location was ideal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Merit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, friendly staff, ver good location and overall a nice stay
Stayed 2 nights in Oct 2025