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Ace Hotel Kyoto

4.0 star property
Luxury hotel with a restaurant connected to a shopping center in Kyoto

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Photo gallery for Ace Hotel Kyoto

Garden views
Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar
Reception
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 60 sq m
  • Sleeps 6
  • 4 Twin Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

What's nearby

  • Nishiki Market - 9 min walk - 0.5 miles
  • Shijo Street - 9 min walk - 0.5 miles
  • Pontocho Alley - 13 min walk - 0.7 miles
  • Nijō Castle - 14 min walk - 0.8 miles
  • Kyoto Imperial Palace - 19 min walk - 1.1 miles

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 55 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • サントリービバレッジ
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • スタンプタウン・コーヒー・ロースターズ

About this property

Ace Hotel Kyoto

Luxury upscale hotel near Nishiki Market
Kawaramachi Street and Pontocho Alley are located near Ace Hotel Kyoto, which provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Mr. Maurices Italian, features garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and a porter/bellhop
  • Tour/ticket assistance, meeting rooms, and a banquet hall
  • ATM/banking services, wedding services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 213 rooms offer comforts such as free international calls and premium bedding, in addition to perks like wet bars and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 14,000; reservation required

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 14000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Ace Hotel Kyoto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 14300 per pet, per night. Service animals are exempt from fees.

What time is check-in at Ace Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Hotel Kyoto?

Check-out is at noon.

Where is Ace Hotel Kyoto located?

Located in Downtown Kyoto, this luxury hotel is within a 10-minute walk of Kyoto International Manga Museum, Shijo Street, and Nishiki Market. Kawaramachi Street and Pontocho Alley are also within 15 minutes. Karasuma Oike Station is only a 2-minute walk and Marutamachi Station is 9 minutes.

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Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 926 reviews
Rating 8 - Good. 84 out of 926 reviews
Rating 6 - Okay. 25 out of 926 reviews
Rating 4 - Poor. 12 out of 926 reviews
Rating 2 - Terrible. 9 out of 926 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with amazing service.
Stayed 3 nights in May 2025

10/10 Excellent

esvanhnelly

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and great amenities.
Stayed 4 nights in May 2025

10/10 Excellent

parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay and all three restaurants were awesome
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the vibes it has!
Stayed 2 nights in Apr 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, can't recommend staying here enough.
Stayed 2 nights in Apr 2025

10/10 Excellent

YAKOV

Liked: Cleanliness, property conditions & facilities
It was great all around:)
Stayed 5 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, very comfortable rooms. Good breakfast. Good service
Stayed 4 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - great location Will use again
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service and location. Would absolutely stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing with the subway with direct access it is a must to move smoothly around Kyoto. The hotel is beautiful with shops and restaurants, breakfast is delicious!! We loved staying here
Stayed 3 nights in Apr 2025

8/10 Good

kate w

Liked: Amenities
Liked the vibe and lobby was very comfortable! Great breakfast/ restaurant. Rooms were clean and simple decor, nothing fancy. Great location and loved the shops nearby.
Stayed 1 night in May 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture in a great location. Rooms are generous and well appointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great shops and great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely wonderful at this stunning hotel. We stayed with two kids (ages 9 and 6) and had a great time. The staff even helped us booked meal reservations in the city that were accepting of the kids. Would absolutely come back.
Stayed 3 nights in May 2025

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a cool aesthetic. Rooms were pleasant and clean. Service at all three restaurants was quite slow.
Stayed 3 nights in May 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in a gorgeous location. Loved the shops and restaurants around plus the bar, Stumptown coffee and lobby area. Loved it!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this beautiful hotel is amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great vibe, large rooms, comfortable beds, great shower/bathroom and convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Garrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great decor, and excellent coffee in the hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for jet lagged Americans
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Loved it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel is hip and clean with very friendly and helpful staff. We liked its location and a coffee shop downstairs. We will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location！ And,very friendly for dog and dog owners.
Stayed 1 night in Jan 2025