Is Setsu Niseko pet-friendly?

No, pets are not allowed at this property.

How much is parking at Setsu Niseko?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Setsu Niseko?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Setsu Niseko located?

Located near the slopes, this Kutchan aparthotel is within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu and close to winter sports such as snow tubing and snowshoeing. Annupuri and Noasc are also within 3 mi (5 km).

10/10 Excellent

Adisak

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Will definitely comeback, one of the best experiences I have had with my family.

Stayed 3 nights in Jun 2025

10/10 Excellent

Kailin

Mar 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

Stayed 6 nights in Mar 2025

10/10 Excellent

Monique

Jan 26, 2024

Liked: Amenities

Amazing hotel with amazing staff in great location

Stayed 3 nights in Jan 2024

10/10 Excellent

Yu-er

Mar 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Oct 6, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.

Stayed 3 nights in Sep 2024

10/10 Excellent

Duncan

Aug 24, 2024

Liked: Cleanliness, property conditions & facilities, communication

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

Stayed 3 nights in Aug 2024

10/10 Excellent

Sze Wan Devan

Jul 28, 2024

Excellent hotel. Will come back again

Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Oct 5, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !

Stayed 2 nights in Oct 2024

10/10 Excellent

Ricky

Jul 15, 2024

Liked: Cleanliness, room comfort, communication

Best stay in Hokkaido

The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Jan 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures

Stayed 3 nights in Jan 2025

10/10 Excellent

chua

Jul 25, 2024

Liked: Cleanliness, property conditions & facilities, communication

New , very clean and well thought of basic layer out of room

Stayed 1 night in Jul 2024

10/10 Excellent

Jameson

Feb 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice. Pricey but great quality. Will go again.

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Jan 31, 2024

Liked: Cleanliness, room comfort, communication

11/10 stay

11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing

Stayed 4 nights in Jan 2024

10/10 Excellent

Fred

Mar 21, 2023

Liked: Cleanliness, room comfort, communication

Amazing Destination

The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!

Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Jun 20, 2023

Liked: Cleanliness, room comfort, communication

A room which exceeds our expectations

My family has enjoyed our stay at Setsu a lot. The room is spacious for 3 of us. We love the interior decor and the view from our room. The room is very cozy and comfortable. We also love that we can leave a few windows ajar to allow natural air ventilation without turning on air conditioning.

Stayed 5 nights in Jun 2023

10/10 Excellent

Naomi

Feb 13, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!

Stayed 2 nights in Feb 2023

10/10 Excellent

Luis F

Jan 27, 2023

Liked: Cleanliness, room comfort, communication

Brand new hotel!

Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.

Stayed 4 nights in Jan 2023

10/10 Excellent

Jason

Feb 10, 2023

Liked: Cleanliness, room comfort, communication

Amazing property!

Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.

Stayed 4 nights in Feb 2023

4/10 Poor

Wai Ming Patrick

Feb 27, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!

Stayed 1 night in Feb 2023

6/10 Okay

Mark

Mar 31, 2024

Liked: Cleanliness

Disliked: Communication

Not very accessible for kids skiers and seniors

We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.

Stayed 2 nights in Mar 2024

8/10 Good

Shinobu

Aug 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

部屋・設備・ビュッフェ、いずれを取っても大変素晴らしかったです。また、宿泊前にアクティビティや近隣の食事処などをご案内いただけるメールが届いた点も、とても良かったと思います。全体的に、ニセコという土地柄もあり、日本人向けというよりは外国の方を意識したホテルだと感じました。その前提で訪れれば、さらに評価は高まると思います。一方で少し気になったのは、「布団を使うと追加料金」「これをするといくら」というような追加費用が目立った点です。リネン扉に鍵をつけているように、布団入れの扉にも鍵をつけるなど、利用者の目に触れにくい工夫があれば、より印象が良くなると思いました。（外国の方にはシンプルで分かりやすいのかもしれませんが、私にはやや細かすぎる印象を受けました。）

Stayed 4 nights in Aug 2025

10/10 Excellent

?

Aug 13, 2025

Liked: Cleanliness, property conditions & facilities, communication

清潔感があり快適でした

Stayed 1 night in Aug 2025

10/10 Excellent

hikki

Jul 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

非常高質的酒店，景觀一流（選羊蹄景），溫泉水優質，早餐一般

Stayed 1 night in Apr 2025

6/10 Okay

Fuk Ming

Jul 23, 2025

Liked: Amenities

房間設旋可以，酒店內用餐選擇少

Stayed 1 night in Jul 2025

8/10 Good

WAI KWONG ERIC

Jun 23, 2025

Liked: Cleanliness, property conditions & facilities, communication

Stayed 1 night in Jun 2025

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