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Setsu Niseko

4.5 star property

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Photo gallery for Setsu Niseko

Three Bedroom Yotei Suite, Non Smoking | Living area | Flat-screen TV, heated floors - Setsu Niseko (Kutchan)
Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets - Setsu Niseko (Kutchan)
Tsuki Suite - 4 Bedroom Penthouse | In-room safe, iron/ironing board, free WiFi, bed sheets - Setsu Niseko (Kutchan)
Lobby - Setsu Niseko (Kutchan)
Hot springs - Setsu Niseko (Kutchan)
Setsu Niseko, near Niseko Mountain Resort Grand Hirafu, offers a peaceful retreat for skiers. Relax in the indoor mineral hot spring or by the lobby fireplace. Ski passes and rentals available. Enjoy meals at five on-site restaurants. In-room WiFi included.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for Studio, Non Smoking

Studio, Non Smoking | Living area | Flat-screen TV, heated floors

Studio, Non Smoking

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Courtyard, Non Smoking

Studio Courtyard, Non Smoking | Living area | Flat-screen TV, heated floors

Studio Courtyard, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Annupuri, Non Smoking

Studio Annupuri, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Annupuri, Non Smoking

  • Resort view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Village, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Village, Non Smoking

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Yotei, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Yotei, Non Smoking

  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Studio Village with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Village with Tatami, Non Smoking

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Yotei with Tatami, Non Smoking

Studio Yotei with Tatami, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Yotei with Tatami, Non Smoking

  • Mountain view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for One Bedroom Suite with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Suite with Tatami, Non Smoking

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for One Bedroom Corner Suite with Tatami, Non Smoking

One Bedroom Corner Suite with Tatami, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Corner Suite with Tatami, Non Smoking

  • Resort view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Two Bedroom Suite with Tatami, Non Smoking

Flat-screen TV, heated floors

Two Bedroom Suite with Tatami, Non Smoking

  • 92 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Two Bedroom Courtyard Suite with Tatami, Non Smoking

In-room dining

Two Bedroom Courtyard Suite with Tatami, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Two Bedroom Annupuri Suite with Tatami, Non Smoking

Two Bedroom Annupuri Suite with Tatami, Non Smoking | Living area | Flat-screen TV, heated floors

Two Bedroom Annupuri Suite with Tatami, Non Smoking

  • Resort view
  • 92 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Two Bedroom Village Suite with Tatami, Non Smoking

Two Bedroom Village Suite with Tatami, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Village Suite with Tatami, Non Smoking

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Two Bedroom Yotei Suite with Tatami, Non Smoking

Two Bedroom Yotei Suite with Tatami, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Yotei Suite with Tatami, Non Smoking

  • Mountain view
  • 105 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Three Bedroom Annupuri Suite, Non Smoking

Three Bedroom Annupuri Suite, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Annupuri Suite, Non Smoking

  • Resort view
  • 141 sq m
  • 1 bedroom
  • Sleeps 7
  • 6 Twin Beds OR 3 King Beds

View all photos for Three Bedroom Yotei Suite, Non Smoking

Three Bedroom Yotei Suite, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Yotei Suite, Non Smoking

  • Mountain view
  • 145 sq m
  • 1 bedroom
  • Sleeps 7
  • 6 Twin Beds OR 3 King Beds

View all photos for Three Bedroom Annupuri Suite with Tatami, Non Smoking

Three Bedroom Annupuri Suite with Tatami, Non Smoking | Living area | Flat-screen TV, heated floors

Three Bedroom Annupuri Suite with Tatami, Non Smoking

  • Resort view
  • 166 sq m
  • 1 bedroom
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for Four Bedroom Yotei Suite with Onsen, Non Smoking

Four Bedroom Yotei Suite with Onsen, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher

Four Bedroom Yotei Suite with Onsen, Non Smoking

  • Mountain view
  • 171 sq m
  • 1 bedroom
  • Sleeps 9
  • 8 Twin Beds OR 4 King Beds

View all photos for Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking

Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking

  • Mountain view
  • 258 sq m
  • 1 bedroom
  • Sleeps 10
  • 8 Twin Beds OR 4 King Beds

View all photos for Two Bedroom Suite, Non Smoking

Two Bedroom Suite, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Suite, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds OR 2 King Beds

View all photos for Hana Suite - 3 Bedroom Penthouse, Non Smoking

Hana Suite - 3 Bedroom Penthouse, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Hana Suite - 3 Bedroom Penthouse, Non Smoking

  • Mountain view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds OR 3 King Beds

View all photos for Tsuki Suite - 4 Bedroom Penthouse

Tsuki Suite - 4 Bedroom Penthouse | In-room safe, iron/ironing board, free WiFi, bed sheets

Tsuki Suite - 4 Bedroom Penthouse

  • Mountain view
  • 324 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed and 6 Twin Beds

View all photos for Four Bedroom Yotei Suite With Onsen

In-room safe, iron/ironing board, free WiFi, bed sheets

Four Bedroom Yotei Suite With Onsen

  • Sleeps 8

View all photos for Four Bedroom Yotei Suite With Onsen And Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Four Bedroom Yotei Suite With Onsen And Tatami

  • Sleeps 8

View all photos for Hana Suite - Three Bedroom Penthouse

In-room safe, iron/ironing board, free WiFi, bed sheets

Hana Suite - Three Bedroom Penthouse

  • Sleeps 6

View all photos for One Bedroom Corner Suite With Tatami Area

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Corner Suite With Tatami Area

  • Sleeps 3

View all photos for One Bedroom Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Suite With Tatami

  • Sleeps 3

View all photos for Studio

Fridge, microwave, stovetop, dishwasher

Studio

  • Sleeps 2

View all photos for Annupuri Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Annupuri Studio

  • Sleeps 2

View all photos for Courtyard Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Courtyard Studio

  • Sleeps 2

View all photos for Village Studio

Fridge, microwave, stovetop, dishwasher

Village Studio

  • Sleeps 2

View all photos for Village Studio With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Village Studio With Tatami

  • Sleeps 3

View all photos for Yotei Studio With Tatami

Fridge, microwave, stovetop, dishwasher

Yotei Studio With Tatami

  • Sleeps 3

View all photos for Three Bedroom Annupuri Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Annupuri Suite

  • Sleeps 6

View all photos for Three Bedroom Annupuri Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Annupuri Suite With Tatami

  • Sleeps 6

View all photos for Three Bedroom Yotei Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Yotei Suite

  • Sleeps 6

View all photos for Two Bedroom Annupuri Suite With Tatami

Hair dryer, slippers, electronic bidet, towels

Two Bedroom Annupuri Suite With Tatami

  • Sleeps 4

View all photos for Two Bedroom Courtyard Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Courtyard Suite With Tatami

  • Sleeps 4

View all photos for Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Suite

  • Sleeps 4

View all photos for Two Bedroom Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Suite With Tatami

  • Sleeps 4

View all photos for Two Bedroom Village Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Village Suite With Tatami

  • Sleeps 4

View all photos for Two Bedroom Yotei Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Yotei Suite With Tatami

  • Sleeps 4

View all photos for Yotei Studio

Fridge, microwave, stovetop, dishwasher

Yotei Studio

  • Sleeps 2

View all photos for Tsuki Suite - Four Bedroom Penthouse

In-room safe, iron/ironing board, free WiFi, bed sheets

Tsuki Suite - Four Bedroom Penthouse

  • Sleeps 8

About the neighborhood

Kutchan is home to Setsu Niseko. Niseko Tokyu Grand HIRAFU and Niseko Hanazono Resort are worth checking out if an activity is on the agenda. Niseko-Shakotan-Otarukaigan Quasi-National Park and Noasc are also worth visiting. Take in the nearby slopes with ski runs and ski lifts, or check out other outdoor activities such as snow tubing and snowshoeing. Visit our Kutchan travel guide
View more Aparthotels in Kutchan
Map
6-9-1 jo 2-chome, Niseko Hirafu,, Kuchan-cho, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Tokyu Grand HIRAFU
    Niseko Tokyu Grand HIRAFU
    5 min walk - 0.3 miles
  • Rusutsu Resort
    Rusutsu Resort
    55 min drive - 26.8 miles
  • Kutchancho Asahigaoka Ski Area
    20 min drive - 5.9 miles
  • Niseko Annupuri International Ski Area
    25 min drive - 6.7 miles
  • Niseko Hanazono Resort
    26 min drive - 6.7 miles

Getting around

  • Kutchan Station
    8 min drive
  • New Chitose Intl. Airport (CTS)
    117 min drive

Restaurants

  • AFURI ramen + dumpling
    1 min walk
  • Tamashii
    3 min walk
  • Elvis Kebabs
    2 min walk
  • Apres Bar
    4 min walk
  • Jam Cafebar
    5 min walk

About this property

Setsu Niseko

Setsu Niseko offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a refrigerator, and other amenities include a microwave and a flat-screen TV. Housekeeping is available on request.
Setsu Niseko offers 190 accommodations with washers/dryers and safes. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include slippers, toilets with an electronic bidet, and hair dryers.

This Kutchan aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include rice cookers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 2:00 PM and midnight.

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Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby

Pool/Spa

  • Full-service spa
  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free ski shuttle
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Bed rails
  • Children's dinnerware
  • High chair

Restaurants on site

  • AFURI
  • Meli Melo Yuki No Koe
  • ルークズアルパインクラブ
  • 天ぷら あら木
  • 蟹鮨 加藤 INORI

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Griddle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Tea bags/instant coffee

Dining

  • 5 restaurants
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Fireplace in lobby
  • Heated floor

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe

Things to do

  • Bicycle tours
  • Gym
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Yoga classes
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 190 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
In addition to the listed hours, the public bath is also open from 6-10 AM daily.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: JPY 3000 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to midnight
Reservations are required for spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Setsu Niseko Kutchan
Setsu Niseko Aparthotel
Setsu Niseko Aparthotel Kutchan

Frequently asked questions

Is Setsu Niseko pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at Setsu Niseko?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Setsu Niseko?

Check-out is at 11:00 AM.

Where is Setsu Niseko located?

Located near the slopes, this Kutchan aparthotel is within 1 mi (2 km) of Niseko Tokyu Grand HIRAFU and Niseko-Shakotan-Otarukaigan Quasi-National Park and close to winter sports such as snow tubing and snowshoeing. Noasc and Shikotsu-Toya National Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Setsu Niseko Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Property conditions & facilities
Rating 10 - Excellent. 84 out of 99 reviews
Rating 8 - Good. 10 out of 99 reviews
Rating 6 - Okay. 3 out of 99 reviews
Rating 4 - Poor. 1 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and shuttle to the lifts was awesome!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hsing-Chun

Liked: Cleanliness, room comfort, communication
Very clean and comfortable environment The Italian restaurant food is tasty
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
My husband and I had stayed here for 4 days and really enjoyed hotel facilities. Our room was perfect. Only thing I wanted to mention about the bellboy services, may need more training . When i got dropped off and arrived with two big luggages and ski bag, no one came out to help at all and also when we left to get on transfer. No one offered to help for luggages. So I wasn’t sure the purposes for them to just stand there.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kailin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

chiate

Liked: Cleanliness, property conditions & facilities, communication
Great location and facilities.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Monique

Liked: Amenities
Amazing hotel with amazing staff in great location
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

SHOGO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in Niseko Hirafu area.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities, communication
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, room comfort, communication

Best stay in Hokkaido

The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Wonderful

Elegant and functional interior. Like a breeze. Loved the onsen and breakfast.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yu-er

Liked: Cleanliness, amenities, property conditions & facilities, communication
Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

chua

Liked: Cleanliness, property conditions & facilities, communication
New , very clean and well thought of basic layer out of room
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

11/10 stay

11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Yee Wah carol

Liked: Cleanliness, room comfort, communication

Fail to meet the standard of equal rivals

The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, check-in, communication
Great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, communication
Good service and nice environment
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adisak

Liked: Cleanliness, amenities, property conditions & facilities, communication
Will definitely comeback, one of the best experiences I have had with my family.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, communication
Comfort and service
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was great
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Sze Wan Devan

Excellent hotel. Will come back again
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Chau Ying

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good quality in terms of the design, equipments and brands used
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Fred

Liked: Cleanliness, room comfort, communication

Amazing Destination

The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
Stayed 3 nights in Mar 2023