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Best Western Kutaisi City Center

Property class: 3.5

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Photo gallery for Best Western Kutaisi City Center

A modern dining area with a view of the city, featuring a glass ceiling, contemporary furniture, and ambient lighting. - Best Western Kutaisi City Center (Kutaisi)
Creator video
A rooftop terrace with a dining table set, a sofa, and a view of the cityscape. - Best Western Kutaisi City Center (Kutaisi)
A modern living room with a geometric patterned rug, a round coffee table, and a variety of seating options including yellow and brown chairs. - Best Western Kutaisi City Center (Kutaisi)
A multi-story hotel with a classic architectural design, featuring balconies and large windows. - Best Western Kutaisi City Center (Kutaisi)
Take advantage of free full breakfast, a rooftop terrace, and a coffee shop/cafe at Best Western Kutaisi City Center. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a desk, two beds, a chair, a TV, and a decorative wall piece.

Standard Room, 2 Twin Beds, Non Smoking

  • 194 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a coffee maker, a TV, and a red chair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 194 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

A modern hotel room with a bed, a desk, a chair, and a TV.

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 388 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE ECONOMY

  • Sleeps 4

View all photos for 1 King Bed, Non-Smoking, Standard Room, Wi-Fi, Lcd Television, Mini Bar, Safe, Full Breakfast

A modern hotel room with a large bed, a desk with a coffee maker, a TV, and a red chair.

1 King Bed, Non-Smoking, Standard Room, Wi-Fi, Lcd Television, Mini Bar, Safe, Full Breakfast

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kutaisi, Best Western Kutaisi City Center is in the city center. Kutaisi State Historical Museum and Vani Archeological Museum are cultural highlights, and some of the area's activities can be experienced at Mate's Wine Cellar and Winery Khareba. Visit our Kutaisi travel guide
Map
11 Grishashvili Street, Kutaisi, 4600

What's nearby

  • A historic church with a green dome and multiple arched windows.
    Bagrati Cathedral
    16 min walk - 0.9 miles
  • Kutaisi State Historical Museum
    5 min walk - 0.3 miles
  • Green Bazaar
    6 min walk - 0.4 miles
  • Kutaisi Botanical Garden
    17 min walk - 0.9 miles
  • Ramaz Shengelia Stadium
    4 min drive - 1.5 miles

Getting around

  • Kutaisi (KUT-Kopitnari)
    30 min drive

Restaurants

  • Wild
    3 min walk
  • El Depo
    2 min walk
  • Bikentias Saqababe | ბიკენტიას საქაბაბე
    3 min walk
  • Palaty | პალატი
    3 min walk
  • Cafe Argo
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GEL 120 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: GEL 70 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: GEL 120 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Is Best Western Kutaisi City Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of GEL 120 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Kutaisi City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Kutaisi City Center?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Best Western Kutaisi City Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GEL 70 per vehicle applies.

Where is Best Western Kutaisi City Center located?

Located in the heart of Kutaisi, this hotel is within a 10-minute walk of Kutaisi State Historical Museum and Green Bazaar. Bagrati Cathedral and Kutaisi Botanical Garden are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Best Western Kutaisi City Center Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 59 out of 117 reviews
Rating 8 - Good. 36 out of 117 reviews
Rating 6 - Okay. 9 out of 117 reviews
Rating 4 - Poor. 5 out of 117 reviews
Rating 2 - Terrible. 8 out of 117 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and very clean and comfortable and free car parking
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay we had early flight next morning.The hotel and our room was immaculate and extremely clean and relaxing. All staff were very professional,helpful and polite. We had a fabulous Latte made by David.First class coffee,which is hard to find someone who knows how to make proper coffees.David was extremely friendly and polite.A credit to the hotel. We highly recommend staying at the Best Western in Kutaisi.We will definitely return.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well kept place in good order. A very nice restaurant on the top level with excellent views. Good location close to the city centre
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & welcoming staff. Large & clean room with usual high standards and basic facilities as expexted from a BW. No issues at all. Had to stay last minute due to previous accommodation issues
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy hotel with great staff , i every enjoy for legendary georgian hospitality
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very nice and cozy place
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A receptionist noted that I left some of my belongings in the lobby and took them to bring them to me. Thanks!!!
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
They advertise buffet breakfast with nice pictures, but actually I had two options to choose from and the quality was bad. They had two juice bottles out with literally about a cm amount of juice left. I asked them to refill the juice. They the staff told me that is enough for two people. The first room I was given, the balcony door did not fit tightly so the wind would come through the space. I was there on a windy day, so had to ask for another room. They gave me another room right away. They seemed to know about the isssue with the door. Definitely not worth the money!
The juice served.
Supposedly the buffet location/table
Actually breakfast I received
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy with this hotel. I ended up not feeling great from being out in the heat all day and asked them for a second room, which I was able to get with no issue. The AC was amazing, the shower was great and I slept incredibly well. I was well-rested the next day and ready to continue to our next destination. My only complaint is that the breakfast was awful - they could do better here. BW is not a high-end chain, but they tend to have halfway decent breakfasts, especially abroad..this one was not.
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Disliked: Staff & service
The hotel has a good location, but unfortunately, that’s where the positives end. The condition of the property is outdated and in need of renovation. Check-in was problematic, and the reception staff were abrupt, non-customer friendly, and lacked professionalism. Overall, not a welcoming experience and disappointing for a Best Western. Would not recommend based on the current service level.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk beliggenhed. Meget centralt med flot tagterrasse. Eneste minus: For lidt plads ved morgenbuffeen
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
아침식사 별로예요. 식당에 음식이 부족해서 기다려야만했고 그래도 여전히 부족해요
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement idéal. Bon hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer ist großzügig und schön eingerichtet. Das Frühstück war leider nicht so wie abgebildet, daher Punkt Abzug. Gute Lage.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Alles okay. Die Zimmer waren groß und sauber. Die Lage toll. Das Bett wirklich bequem. Das Frühstück haben wir allerdings nach der ersten Erfahrung ausgelassen. Und in der Bar gab es Mindestverzehr. Finde ich schwierig, wenn man nicht noch auf ‚EINEN Absacker‘ in die Bar kann.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Täydellinen majoitus Kutaisissa. Erittäin mukavat ja siistit huoneet, viihtyisä kattobaari ja ystävällinen henkilökunta. Kaupunki on hotellilta aivan kävelyetäisyydellä.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Wir kehrten mit 2 kleinen Kindern ein und bekamen ein Zimmer im 5. Stock. Erst beim einchecken sagte man uns, dass an dem Tag ein Techno-Event im Haus (6. Stock direkt über uns) stattfinde und dieses bis 3 Uhr nachts ginge. Die Nacht war der Horror. Bis 5 Uhr frühs wurden wir mit lautem Techno beschallt. Wir sind echt nicht empfindlich aber sogar die Möbel wackelten vor Lautstärke und Bass. Weiter hatte das Restaurant wegen des Events nicht geöffnet. Nie wieder Best Western!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hotel, malheureusement sans piscine. Le transfert vers l'aéroport de Kutaisi est chèr (70 Laris)
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas mal

Moderne et bien placé. Pas de charme particulier, mais c’est confortable.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia agradável

O hotel é agradável, confortável e bem localizado. Tem um restaurante excelente... único problema é a dificuldade de estacionar em frente ao hotel, pois são poucas vagas.
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جميل

الفندق جميل ، لكن وجدنا رائحة كريههة في الغرف حتى بعد تنظيفها ، لكن هذا لايمنع من القول ان الفندق ممتاز موقعه والطاقم ودود ومتعاون
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE place to stay in Kutaisi

The two ladies at reception were amazing. The suites are pretty decent size. The sofa bed however wasn't the most comfortable. Hotel has great location and is very comfortable. Breakfast was pretty decent too.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Great hotel in a perfecto location in Kutaisi. The stuff is very helpful. Igori from reception made sure I felt like at home. Also a really good breakfast.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with a great location

The hotel is in a great location right beside the white bridge and the downtown area with good restaurants and shopping. The room is what you would expect from Best Western. It was comfortable enough with a pull out sofa. We ate at the onsite restaurant and it was good if you are looking for an escape from Georgian food for a meal. The breakfast was okay. There was enough variety.
Stayed 2 nights in Dec 2021