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New Akan Hotel

3.5 star property
Lakefront hotel with 2 restaurants and a sauna

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Photo gallery for New Akan Hotel

Outdoor spa tub
Reception
Suite Room with Private Sauna, Lake View, Non Smoking (Shangrila Building) | In-room safe, desk, free WiFi, bed sheets
(Non-Smoking) Shangri-La - Lake View Resort Twin Room | Balcony view
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for (Non-Smoking) Crystal - Western Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Western Style Room [No View Specified]

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Non-Smoking) Shangri-La - Lake View Resort Twin Room

(Non-Smoking) Shangri-La - Lake View Resort Twin Room | Balcony view

(Non-Smoking) Shangri-La - Lake View Resort Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for (Non-Smoking) Crystal - Lake View Western Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Western Style Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Non-Smoking) Crystal - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Japanese Style Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-Smoking) Crystal - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Japanese Style Room [No View Specified]

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-Smoking) Shangri-La - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Lake View Japanese Style Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for (Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
In-room safe
Desk
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Reception

THE FOREST AKAN TSURUGA RESORT

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 237 reviews
THE FOREST AKAN TSURUGA RESORT

About the neighborhood

Map
2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akankohan Eco Museum Center - 5 min walk - 0.3 miles
  • Lake Akan - 8 min walk - 0.5 miles
  • Akanko Ainu Theater Ikoro - 11 min walk - 0.6 miles
  • Ainu Kotan - 16 min walk - 0.9 miles
  • Taroko Lake Jiroko Lake - 2 min drive - 1.5 miles

Getting around

  • Mashu Station - 35 min drive
  • Kushiro Airport (KUH) - 64 min drive

Restaurants

  • ‪奈辺久 - ‬4 min walk
  • ‪Pan de Pan - ‬2 min walk
  • ‪両国総本店 - ‬4 min walk
  • ‪北国の味 ばんや - ‬7 min walk
  • ‪食事処味心 - ‬4 min walk

About this property

New Akan Hotel

Hotel near Lake Akan
You can look forward to an indoor mineral hot spring (onsen), a garden, and an arcade/game room at New Akan Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), free train station drop-off, and hot springs on site
  • An elevator, 1 meeting room, and a vending machine
Room features
All 370 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Felice

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Akan Hotel
New Akan
New Akan Hotel
New Akan Hotel Kushiro, Japan - Hokkaido
New Akan Hotel Kushiro
New Akan Kushiro
New Akan Hotel Hotel
New Akan Hotel Kushiro
New Akan Hotel Hotel Kushiro

Frequently asked questions

Is New Akan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Akan Hotel?

Self parking is free at this property.

What time is check-in at New Akan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at New Akan Hotel?

Check-out is at 10 AM.

Where is New Akan Hotel located?

Situated on a lake, this hotel is within a 10-minute walk of Akankohan Eco Museum Center and Lake Akan. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 10 minutes.

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New Akan Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 170 reviews
Rating 8 - Good. 70 out of 170 reviews
Rating 6 - Okay. 30 out of 170 reviews
Rating 4 - Poor. 10 out of 170 reviews
Rating 2 - Terrible. 5 out of 170 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Stayed 1 night in May 2025

10/10

施設は少し古さを感じるものの綺麗に清掃されています。 道産食材を使ったバイキングは満足感がありました。 朝早起きして屋上のガーデンスパから見る阿寒湖は美しかったです。
Stayed 1 night in May 2025

8/10

静かですし、温泉も良かったです。
Stayed 1 night in Apr 2025

6/10

ロケーションもよく、食事もビュッフェスタイルで品数も多く、美味しくいただきました。
Stayed 1 night in Apr 2025

8/10

Stayed 1 night in Mar 2025

6/10

被酒店安排8樓房間 可惜隔音有點差 所以會聽到周圍的聲音 而且酒店有很多旅行團 所以用餐時更很多情況亦很混亂 建議要早一點去排隊
Stayed 1 night in Mar 2025

4/10

1.引導停車的人員（當天遇到年紀大的）很不禮貌；前台人員（名字：黃金XX)全程臭臉，對於詢問超不耐煩及臭臉。 2. 旅行團超多，用餐很不便。 3. 温泉是很不錯，頂樓温泉展望很好，特別。
Stayed 1 night in Feb 2025

6/10

お値段が安くて良かったです
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Wonderful dinner and breakfast!
Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Sep 2024

6/10

Stayed 1 night in Aug 2024

2/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

8/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

10/10

設備はとても良かった
Stayed 1 night in Aug 2024

10/10

とても楽しく、ゆっくり過ごすことができました。ご飯も美味しかったですし、スパや温泉も良かったです。
Stayed 1 night in Aug 2024

10/10

天空スパが良かったです。
Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

10/10

子供連れだってので、屋上スパもご飯もとてもよくて、楽しめました！
Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Jul 2024