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Hotel Crown Hills Kushiro

Property class: 3

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Photo gallery for Hotel Crown Hills Kushiro

A modern hotel with a tall, rectangular structure, multiple floors, and a central entrance with a covered area. - Hotel Crown Hills Kushiro (Kushiro)
A buffet with various dishes, including a grill, bowls of food, and a tray of fried items. - Hotel Crown Hills Kushiro (Kushiro)
A hotel room with two beds, a desk, a television, and a window with curtains. - Hotel Crown Hills Kushiro (Kushiro)
A bathroom with a stone wall, a black bathtub, and a black sink with a mirror. - Hotel Crown Hills Kushiro (Kushiro)
A library with multiple shelves filled with books. - Hotel Crown Hills Kushiro (Kushiro)
Laundry facilities, conference space, and a restaurant are just a few of the amenities provided at Hotel Crown Hills Kushiro. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Business Single Room, Non Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Business Single Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Business Single Room, Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Business Single Room, Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room, Non Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a television.

Basic Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room, Smoking

A hotel room with a bed, a desk with a lamp, a chair, and a television.

Basic Double Room, Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Basic Twin Room, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Twin Room, Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Basic Twin Room, Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Twin Room, Non Smoking

A hotel room with three beds, a window with curtains, a flat-screen TV, and a small table with a chair.

Family Twin Room, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, Non Smoking

A hotel room with a red sofa, two single beds, a small table, and a TV.

Premium Twin Room, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room Non-smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room Non-smoking

A hotel room with a bed, a desk with a computer, a chair, a window with curtains, and a wall-mounted lamp.

Standard Single Room Non-smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Kushiro is home to Hotel Crown Hills Kushiro. Kushiro City Museum and Toro Nature Center are cultural highlights, and some of the area's attractions include Kushiro Children's Museum Kodomo Yugakukan and Kushiro Ice Arena. Kushiro City Zoo and Kotaro Marshland Observatory are also worth visiting. Visit our Kushiro travel guide
Map
13-1-14 Kitaodori, Kushiro, Hokkaido, 085-0015

What's nearby

  • Washo Fish Market
    6 min walk - 0.4 miles
  • Kushiro Children's Museum Kodomo Yugakukan
    8 min walk - 0.5 miles
  • Kushiro Fishermen's Wharf
    11 min walk - 0.6 miles
  • Kushiro Harbour
    13 min walk - 0.7 miles
  • Nusamai Bridge
    13 min walk - 0.7 miles

Getting around

  • Kushiro Airport (KUH)
    33 min drive

Restaurants

  • 魚一
    6 min walk
  • 市場亭
    5 min walk
  • 聚客縁
    20 min walk
  • アクア・ベール
    7 min walk
  • やん衆居酒屋釧路食堂
    2 min walk

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 for adults and JPY 540 for children
  • A restaurant

Restaurants on site

  • Pirika

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1100 for adults and JPY 540 for children
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Crown Hills Kushiro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 500 per night.

What time is check-in at Hotel Crown Hills Kushiro?

Check-in start time: 2 PM; Check-in end time: 1 AM.

What time is check-out at Hotel Crown Hills Kushiro?

Check-out is at 10 AM.

Where is Hotel Crown Hills Kushiro located?

Situated in Kushiro, this hotel is within a 10-minute walk of Washo Fish Market and Kushiro Children's Museum Kodomo Yugakukan. Kushiro Fishermen's Wharf and Nusamai Bridge are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Crown Hills Kushiro Reviews

7.8

Good

7.4

Cleanliness

7.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 77 out of 288 reviews
Rating 8 - Good. 119 out of 288 reviews
Rating 6 - Okay. 62 out of 288 reviews
Rating 4 - Poor. 18 out of 288 reviews
Rating 2 - Terrible. 12 out of 288 reviews

Reviews

Verified review

8/10 Good

Fabien

Liked: Cleanliness, staff & service
Super staff, building may needs more love.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Chun Ching

Liked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and had a mixed experience. The air conditioner was not working well, making the room extremely hot throughout the night, even with the windows open. To cope, I had to tilt the air purifier to point at me just to cool down a bit. On the positive side, the water pressure in the shower was generally good, making for a decent short shower. However, the WiFi was incredibly slow and almost unusable, which was quite frustrating. Despite these issues, the staff was very helpful and attentive, even though they had limited English proficiency. They did their best to assist me whenever needed, which I really appreciated. Given the considerably low price of the hotel, it’s hard to expect much more. However, some basic comforts like effective air conditioning and usable WiFi would have made the stay much more pleasant.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Yuk Kin

Liked: Cleanliness, amenities, property conditions & facilities
Its location is very good. Clean room and nice breakfast!
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Takefumi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が狭い、インターネットに不具合、トイレの換気扇が故障、シャワー温度が一定していない、BSが見れない
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
部屋にはじめから歯ブラシついておいて欲しかったです。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

ichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
身体障害者対応が良かった
Stayed 1 night in May 2026
Verified review

6/10 Okay

Yi Fan

Liked: Staff & service
員工態度很好, 服務不錯 早餐很棒, 很豐盛, 服務人員也很好 吸菸房樓層的煙味很重 室內的換氣很弱 大浴池的清潔很差
Stayed 1 night in May 2026
Verified review

8/10 Good

Yasushi

Liked: Cleanliness, staff & service, amenities
スタッフさんも親切で快適に過ごせました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dai

きれい
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で過不足なかった。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

sayaka

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
駅近でお風呂もあり、良かったです。
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

SHINJI

Disliked: Cleanliness, staff & service, property conditions & facilities
浴室内のカーテンが臭すぎる。夜中に浴室内の天井から換気扇のカバーが落下し、その音に驚いて目が覚めた。あの宿泊費であの設備はない。二度と利用することはない。最悪だ。
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Karen Joy

Disliked: Cleanliness, amenities, property conditions & facilities
空調が全く効かず蒸し暑い部屋でした。水とお湯の出も全然ダメ。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

SHIZUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯が、種類も豊富で、量も多いし、美味しかったです。満足です。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Hidefumi

Liked: Cleanliness, staff & service
便利な場所です！
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Yoshiaki

Disliked: Cleanliness
お値段は手頃で立地が良かったのできめたのですがまず全体に古くて汚い　特に空調は最悪　　エアコンはきかないし換気がとても悪い　　お風呂の脱衣場は暑くて長くはいられない　　　従業員の方の対応は丁寧だったのが唯一の救いでした　もうリピはないでしょう
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

yoshinobu

Disliked: Room comfort

廊下のセントラル空調の騒音で眠れない。

夜中に騒音で目が覚めてしまう。 従業員と一緒に聞いてもらったら、・廊下・部屋共に騒音が聞こえてる事が確認した。従業員の説明では、ボイラーの騒音の様です。 廊下　でも空調の音が聞こえて、うるさい！
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
釧路港の近く、朝食バイキングの品数が 多く美味しかった。
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

riyo

Liked: Staff & service
駅前とは思えないくらい寂れていた。
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

AKANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
当日にお部屋に関するリクエストをダメもとでお願いしたところ、快くお受けいただけました。古いホテルなのでキレイで新しいのは期待できませんがお部屋は快適でした。 浴場がとても混雑していたので混雑状況がわかればよかったかな、と思います。
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Yoshie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こちらは新館，旧館があるのでしょうか。 2度目の利用でしたが，部屋が1度目と違って古い感じがしました。 もちろん快適に過ごせはしましたが，浴室に髪の毛が数本落ちていて，1度目が良かっただけにちょっと残念ではありました。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Hoi Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接待ok 房間ok WiFi 唔可以叫有，未load到網頁已經斷線 放棄用WiFi上網
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Chifumi

朝食はお雑煮などとても美味しかった 朝食満足しました シャワーの出方が今一つだった
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパ最高です 大満足です
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Sato

大浴場の脱衣場が汚い
Stayed 1 night in Dec 2024