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THE FOREST AKAN TSURUGA RESORT

4.0 star property
Travelers find a peaceful lakeside escape at this resort where they can rejuvenate in mineral hot springs and enjoy fusion cuisine in a serene setting

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Forest of Akan Tsuruga Resort HANAYUUKA sits beside a tranquil lake, offering a peaceful retreat. Guests can relax in the indoor mineral hot spring onsen, enjoy breakfast and dinner at Harmony restaurant with garden views, or browse the library for a quiet moment with a book.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Moderate Twin Room, Non Smoking, Lake View

Moderate Twin Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Renovated in 2012
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, Lake View

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Non Smoking, Lake View

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Twin Room, Non-Smoking, Town View

In-room safe, desk, free WiFi, bed sheets

Japanese Twin Room, Non-Smoking, Town View

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Twin Bed Room, Lake View, Non Smoking

Japanese Style Twin Bed Room, Lake View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Style Twin Bed Room, Lake View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Toilet with electronic bidet
Private bathroom
Hair dryer
Microwave
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Lake View

Superior Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Toilet with electronic bidet
Private bathroom
Hair dryer
Microwave
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
1-6-1 Akanko onsen Akan cho, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akan Mashu National Park - 1 min walk - 0.0 miles
  • Akankohan Eco Museum Center - 2 min walk - 0.1 miles
  • Lake Akan - 11 min walk - 0.6 miles
  • Akanko Ainu Theater Ikoro - 14 min walk - 0.8 miles
  • Ainu Kotan - 19 min walk - 1.0 mile

Getting around

  • Mashu Station - 41 min drive
  • Kushiro Airport (KUH) - 64 min drive

Restaurants

  • ‪民芸喫茶 ポロンノ - ‬10 min walk
  • ‪MAIN DINING TENGA 天河 - ‬9 min walk
  • ‪百味庵 - ‬2 min walk
  • ‪両国総本店 - ‬3 min walk
  • ‪奈辺久 - ‬7 min walk

About this property

THE FOREST AKAN TSURUGA RESORT

Upscale hotel near Lake Akan
You can look forward to an indoor mineral hot spring (onsen), a terrace, and shopping on site at THE FOREST AKAN TSURUGA RESORT. Skiers and snowboarders can spend time on the slopes at this hotel featuring a free ski shuttle. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a restaurant.
You'll also find perks like:
  • Free self parking and valet parking
  • Bike rentals, hot springs on site, and a roundtrip airport shuttle (surcharge)
  • A water dispenser, luggage storage, and a front-desk safe
Room features
All 90 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Hot springs
  • Library
  • Shopping

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park
  • On a lake
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Forest Akan Tsuruga HANA YU KA
Forest Akan Tsuruga Resort HANA YU KA
Forest Tsuruga HANA YU KA
Forest Tsuruga Resort HANA YU KA
Forest Akan Tsuruga Resort HANAYUUKA
Forest Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA
Forest Tsuruga HANAYUUKA
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Akan Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA Kushiro
Forest Akan Tsuruga HANAYUUKA
Hotel Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Kushiro Forest of Akan Tsuruga Resort HANAYUUKA Hotel
Hotel Forest of Akan Tsuruga Resort HANAYUUKA
Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Of Akan Tsuruga Resort Hanayuuka Kushiro
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANA YU KA
Japan - Hokkaido
Forest Akan Tsuruga Hanayuuka
THE FOREST AKAN TSURUGA RESORT Hotel
THE FOREST AKAN TSURUGA RESORT Kushiro
Forest of Akan Tsuruga Resort HANAYUUKA
THE FOREST AKAN TSURUGA RESORT Hotel Kushiro

Frequently asked questions

Is THE FOREST AKAN TSURUGA RESORT pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at THE FOREST AKAN TSURUGA RESORT?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at THE FOREST AKAN TSURUGA RESORT?

Check-out is at 10 AM.

Does THE FOREST AKAN TSURUGA RESORT provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is THE FOREST AKAN TSURUGA RESORT located?

Located near the slopes, this Kushiro hotel is on a lake, within a 10-minute walk of Akankohan Eco Museum Center and Lake Akan, and close to winter sports such as skiing lessons and snowmobiling. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 15 minutes.

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Reviews

THE FOREST AKAN TSURUGA RESORT Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 101 out of 261 reviews
Rating 8 - Good. 112 out of 261 reviews
Rating 6 - Okay. 28 out of 261 reviews
Rating 4 - Poor. 17 out of 261 reviews
Rating 2 - Terrible. 3 out of 261 reviews

Reviews

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Food and Location

The buffet breakfast and dinners included with the room rate were excellent. Location was near the boat dock and the Ainu light show. Beautiful views of lake.
Stayed 2 nights in Sep 2025

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position by Lake Akan shore
Stayed 3 nights in Sep 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffets and great location.
Stayed 1 night in Aug 2024

8/10 Good

CHUNG-PAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Chin Shuen Jean Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, big lake-facing room. Hassle-free check in. Excellent breakfast & buffet dinner. Onsen tax is very high though compared to other hotels.
Stayed 1 night in Jun 2025

8/10 Good

Fatima

Liked: Property conditions & facilities
Room is very spacious! Staff really helpful! Hotel looked new and well kept
Stayed 4 nights in Jun 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very quiet part of the town but as breakfast is included. It made the stay more manageable. It is very near the cruise ships and the rooms were very comfortable. There's also a good selection of laundry and onsen facilities. Wouldn't mind staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5. New rennovations, the inside is beautiful and aesthetic. Staff were phenonmenal. Breakfast, dinner and drinks were great. Right on the water, breautiful clean rooms. Recommend staying here over other locations on Lake Akan
Stayed 1 night in Jul 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent one night. Everything is wonderful. Very cosy decor. New, clean and tidy. We can choose to go to another bigger Onsen nearby with shuttle bus. Yet still the Onsen here is already good enough for us. Recommend this medium size hotel then the larger ones which are crowed.
Stayed 1 night in Sep 2025

10/10 Excellent

Chikayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was excellent! We had a wonderful view of Lake Akan from our room. The staff was very friendly. An Ainu village was about12 minutes walk away. One issue we had was the bathroom. It was very small! I am petite and even it was tight for me. Otherwise, everything was great! We like the hotel very much!
Stayed 2 nights in Oct 2025

10/10 Excellent

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay at Lake Akan

Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Mr Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property right on the lake. Food at both breakfast and dinner was very good. Check-in quick and efficient.
Stayed 2 nights in Jun 2024

8/10 Good

SIU YIN

Breakfast is quite good
Stayed 1 night in Jul 2024

10/10 Excellent

Inbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not that new, but is in great condition. The room was very comfortable and with fantastic view. Nice breakfast, and nice public bath.
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
None
Stayed 4 nights in Oct 2025

8/10 Good

yeen kiat

Liked: Cleanliness, property conditions & facilities, room comfort
The room had a fantastic view of the lake. The hotel is located by the lake and to many eateries. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place to stay. The bedrooms were well maintained and the beds comfortable. The staff was very attentive. We had breakfast and dinner included, and the food was of good quality. The onset was good, however worn around the edges a bit. The town is a bit run down (like many of the small towns in Hokkaido), but the area is fabulous if you like walks, hikes, and nature. We rented a car and used the hotel like a base for going on walks and hikes, and for this it is perfect. We would stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Elad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Great staff. Somewhat dated facility and a rather small onsen.
Stayed 2 nights in Sep 2023

8/10 Good

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good, hotel room is clean and tidy but the bathroom is a bit small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

Best view of Lake Akan & Ainu Culture village

The hotel position facing Lake Akan & walking distance to the ferry terminal is top attraction. Dinner & Breakfast were really great, food & dishes were of good quality and fresh. Two comments were that, the hotel does not have parking facilities. Guests need to take a shuttle bus (free of charge) to a public car park 400m-500m away. Also, hotel probably due for refurbishment to give a fresh look.
Stayed 1 night in Sep 2024

6/10 Okay

Naoyuki

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
good
Stayed 3 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. The room was beautiful. The morning breakfast a must. The evening dining at Bar De Pan in the hotel was very accommodating and delicious. My wife loved the hot spa and message chairs. The town is magical. The Ainu village and shows were fascinating and the people very kind. The Kamuy Lumina (Enchanted Night Walk at Lake Akan) is a must. We took the shuttle from Sapporo and back to Chitose. This was also effortless and a great way to see the countryside. Thank you
Stayed 3 nights in Jun 2023

4/10 Poor

Kitty

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel lobby was under construction and had to enter through a gift shop. Very uninviting and unsafe to walk through. No one could understand English. Buffet average. Would not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Laszlo

Liked: Staff & service, amenities, property conditions & facilities
Akan is an awesome place, and Hanayuuka hotel is a perfect place to stay in it. The lake is literally less than a minute walk from the terrace doors, and so is the cruise ship and motor boat places. The entrance to Kamuy Lumina (a fantastic night show about an ainu legend in the forest) is also very close. There are many dining places and convenience stores nearby, the tourist office is 5 minutes of walk, and the Ainu Village is around 10 minutes of walk. Our rooms very surprisingly big, of course very clean. The place has a playing room for children, laundry room, massage chairs, bike rentals, studio quality photo room, and even a tiny photo museum. I honestly loved our stay here, and want to come back again.
Stayed 2 nights in Sep 2023

10/10 Excellent

mitsuyo

Liked: Cleanliness, staff & service, property conditions & facilities
食事がとっても美味しかったです
Stayed 1 night in Oct 2025
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