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THE FOREST AKAN TSURUGA RESORT

4.0 star property
Mountain ski retreat with restaurant and free ski shuttles

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Photo gallery for THE FOREST AKAN TSURUGA RESORT

Reception
Standard Double Room, Non Smoking, Lake View | Lake view
Superior Double Room, Non Smoking, Lake View | Lake view
Food and drink
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese Style Room, Non Smoking, Lake View

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Hair dryer
Shower/tub combination
Private bathroom
Toilet with electronic bidet
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Twin Bed Room, Lake View, Non Smoking

Japanese Style Twin Bed Room, Lake View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Style Twin Bed Room, Lake View, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Hair dryer
Shower/tub combination
Private bathroom
Toilet with electronic bidet
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Twin Room, Non-Smoking, Town View

In-room safe, desk, free WiFi, bed sheets

Japanese Twin Room, Non-Smoking, Town View

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Hair dryer
Shower/tub combination
Private bathroom
Toilet with electronic bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Hair dryer
Toilet with electronic bidet
Private bathroom
Microwave
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Twin Room, Non Smoking, Lake View

Moderate Twin Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Renovated in 2012
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking, Lake View

Superior Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Hair dryer
Toilet with electronic bidet
Private bathroom
Microwave
  • 38.5 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1-6-1 Akanko onsen Akan cho, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akankohan Eco Museum Center - 2 min walk - 0.1 miles
  • Lake Akan - 11 min walk - 0.6 miles
  • Akanko Ainu Theater Ikoro - 14 min walk - 0.8 miles
  • Ainu Kotan - 19 min walk - 1.0 mile
  • Taroko Lake Jiroko Lake - 2 min drive - 1.3 miles

Getting around

  • Mashu Station - 41 min drive
  • Kushiro Airport (KUH) - 64 min drive

Restaurants

  • ‪奈辺久 - ‬7 min walk
  • ‪Pan de Pan - ‬1 min walk
  • ‪両国総本店 - ‬3 min walk
  • ‪北国の味 ばんや - ‬10 min walk
  • ‪食事処味心 - ‬1 min walk

About this property

THE FOREST AKAN TSURUGA RESORT

Upscale hotel near Lake Akan
You can look forward to an indoor mineral hot spring (onsen), a terrace, and shopping on site at THE FOREST AKAN TSURUGA RESORT. Skiers and snowboarders can spend time on the slopes at this hotel featuring a free ski shuttle. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a restaurant.
You'll also find perks like:
  • Free valet parking, plus self parking (surcharge)
  • Bike rentals, hot springs on site, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, a 24-hour front desk, and multilingual staff
Room features
All 90 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free valet parking on site
  • Uncovered self parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Hot springs
  • Library
  • Shopping

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park
  • On a lake
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: JPY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Forest Akan Tsuruga HANA YU KA
Forest Akan Tsuruga Resort HANA YU KA
Forest Tsuruga HANA YU KA
Forest Tsuruga Resort HANA YU KA
Forest Akan Tsuruga Resort HANAYUUKA
Forest Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA
Forest Tsuruga HANAYUUKA
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Akan Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA Kushiro
Forest Akan Tsuruga HANAYUUKA
Hotel Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Kushiro Forest of Akan Tsuruga Resort HANAYUUKA Hotel
Hotel Forest of Akan Tsuruga Resort HANAYUUKA
Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Of Akan Tsuruga Resort Hanayuuka Kushiro
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANA YU KA
Japan - Hokkaido
Forest Akan Tsuruga Hanayuuka
THE FOREST AKAN TSURUGA RESORT Hotel
THE FOREST AKAN TSURUGA RESORT Kushiro
Forest of Akan Tsuruga Resort HANAYUUKA
THE FOREST AKAN TSURUGA RESORT Hotel Kushiro

Frequently asked questions

Is THE FOREST AKAN TSURUGA RESORT pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE FOREST AKAN TSURUGA RESORT?

Valet parking is free at this property.

What time is check-in at THE FOREST AKAN TSURUGA RESORT?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at THE FOREST AKAN TSURUGA RESORT?

Check-out is at 10 AM.

Does THE FOREST AKAN TSURUGA RESORT provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is THE FOREST AKAN TSURUGA RESORT located?

Located near the slopes, this Kushiro hotel is on a lake, within a 10-minute walk of Akankohan Eco Museum Center and Lake Akan, and close to winter sports such as skiing lessons and snowmobiling. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 15 minutes.

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THE FOREST AKAN TSURUGA RESORT Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 237 reviews
Rating 8 - Good. 104 out of 237 reviews
Rating 6 - Okay. 25 out of 237 reviews
Rating 4 - Poor. 17 out of 237 reviews
Rating 2 - Terrible. 3 out of 237 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again.
Stayed 1 night in Oct 2024

10/10

Very relaxing property right on the lake. Food at both breakfast and dinner was very good. Check-in quick and efficient.
Stayed 2 nights in Jun 2024

10/10

The hotel is not that new, but is in great condition. The room was very comfortable and with fantastic view. Nice breakfast, and nice public bath.
Stayed 1 night in Sep 2024

8/10

Breakfast is quite good
Stayed 1 night in Jul 2024

8/10

The room had a fantastic view of the lake. The hotel is located by the lake and to many eateries. Highly recommended.
Stayed 1 night in Jun 2024

8/10

Nice, clean rooms. Great staff. Somewhat dated facility and a rather small onsen.
Stayed 2 nights in Sep 2023

8/10

Overall is good, hotel room is clean and tidy but the bathroom is a bit small.
Stayed 2 nights in Sep 2023

10/10

The hotel position facing Lake Akan & walking distance to the ferry terminal is top attraction. Dinner & Breakfast were really great, food & dishes were of good quality and fresh. Two comments were that, the hotel does not have parking facilities. Guests need to take a shuttle bus (free of charge) to a public car park 400m-500m away. Also, hotel probably due for refurbishment to give a fresh look.
Stayed 1 night in Sep 2024

10/10

We really enjoyed our stay. The room was beautiful. The morning breakfast a must. The evening dining at Bar De Pan in the hotel was very accommodating and delicious. My wife loved the hot spa and message chairs. The town is magical. The Ainu village and shows were fascinating and the people very kind. The Kamuy Lumina (Enchanted Night Walk at Lake Akan) is a must. We took the shuttle from Sapporo and back to Chitose. This was also effortless and a great way to see the countryside. Thank you
Stayed 3 nights in Jun 2023

10/10

Stayed 1 night in Feb 2025

10/10

酒店近巴士站，在邊及住街道上 職員有禮貌，酒店設計偏向簡約大自然，但感覺整體好舒服 他的姊妹酒店在附近，所以可以在前台攞溫泉券，姊妹酒店泡溫泉，而且更有頂樓上面的露天風呂，更有酒店接駁車接送往返 適逢這個月有火晚會，坐在酒店大堂已經可以觀賞到煙花
Stayed 1 night in Feb 2025

6/10

ルームシャワーの水圧が弱すぎる。
Stayed 1 night in Jan 2025

4/10

古いから仕方ないんだけど
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Nov 2024

4/10

Hotel lobby was under construction and had to enter through a gift shop. Very uninviting and unsafe to walk through. No one could understand English. Buffet average. Would not recommend.
Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Oct 2024

10/10

Stayed 2 nights in Oct 2024

6/10

Stayed 1 night in Oct 2024

8/10

平靚正鹤雅花香首選1泊2吃
Stayed 1 night in Oct 2024

8/10

Nice stay
Stayed 1 night in Sep 2024

6/10

good
Stayed 3 nights in Sep 2024

4/10

子連れで利用しました。 バイキングの際 まずバイキングの場所から最も遠い席に案内されました。子どもの椅子をつけてほしいと頼み食べ物を取りに行きました。戻ると子供椅子はつけてくれていましたがもともとおいてあった椅子も置きっぱなし。スタッフに下げてほしいとお願いしたくても会場から一番遠い席なのもあり近くにスタッフもいなくて言いに行けませんでした。 食事を取りに行くにも大変でしたのでカートがないかと伺ったところあるとのことで用意していただき そこで座席が遠いことに気づき席を変えてくれる提案をもらいました。 座席の移動をお願いし、カートでバイキング会場に向かいもどるとその席に子供椅子はついていませんでした。 再度スタッフをさがし、子供椅子をつけてもらいましたが、また元々あった椅子は下げていだけませんでした。 色々なことに疲れてしまいほとんどご飯を食べられないまま次の時間の人たちも来たので会場をあとにしました。 リラックスしにきているはずでしたが とっても疲弊しました。 子連れでなければ全く問題ないのかもしれませんが 子連れの方には全くおすすめできません。　 鶴賀グループは毎回期待していくのですが ホスピタリティがあまりにもなさすぎて がっかりしました。もう行きません
Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Sep 2024

6/10

料金と見合わないと、感じてしまいました。
Stayed 1 night in Sep 2024