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Urban Hotel Kusatsu

Property class: 3

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Photo gallery for Urban Hotel Kusatsu

A buffet setup with various food items and beverages, wooden counters, and a modern interior design. - Urban Hotel Kusatsu (Kusatsu)
A reception desk with a marble counter and a clock above it. - Urban Hotel Kusatsu (Kusatsu)
A hotel room with a bed, a desk with a computer, a chair, and a small table. - Urban Hotel Kusatsu (Kusatsu)
A conference room with a long table and red chairs, white walls, and a carpeted floor. - Urban Hotel Kusatsu (Kusatsu)
Two front-loading washing machines with control panels, user manuals, and a 'Take Out Menu' sign on the wall. - Urban Hotel Kusatsu (Kusatsu)
At Urban Hotel Kusatsu, you can look forward to laundry facilities, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room 3 To 10 Rooms With 1 Reservation

Desk, blackout drapes, iron/ironing board (on request), WiFi (free)

Single Room 3 To 10 Rooms With 1 Reservation

  • Sleeps 10
  • 1 Twin Bed
  • Free WiFi

View all photos for Semi-double Room 3 To 5 Rooms With 1 Reservation

Desk, blackout drapes, iron/ironing board (on request), WiFi (free)

Semi-double Room 3 To 5 Rooms With 1 Reservation

  • Sleeps 10
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room Non-smoking

Desk, blackout drapes, iron/ironing board (on request), WiFi (free)

Standard Single Room Non-smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a television, and a mirror.

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Semi Double Room, Non Smoking

A hotel room with a bed, a desk, a television, and a mirror.

Semi Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, and a small table.

Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a wooden headboard, a bedside table, and a wardrobe.

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Kusatsu, Urban Hotel Kusatsu is connected to a shopping center. Yasaka Shrine is a notable landmark, and travelers looking to shop may want to visit Kawaramachi Street and Nishiki Market. Otsu City Science Museum and Lake Biwa Museum are also worth visiting. Visit our Kusatsu travel guide
Map
4-31 Oji, Kusatsu, Shiga-ken, 5250032

What's nearby

  • A traditional Japanese temple complex with autumn foliage, a prominent pagoda, and wooden walkways.
    Kiyomizu Temple
    33 min drive - 16.3 miles
  • A red torii gate with stone lion statues on either side, leading to a shrine with a red roof.
    Fushimi Inari Shrine
    34 min drive - 15.8 miles
  • A bustling indoor market with various shops and stalls.
    Nishiki Market
    40 min drive - 18.1 miles
  • Kusatsujuku Honjin
    1 min walk - 0.1 miles
  • Tatiki Shrine
    10 min walk - 0.6 miles

Getting around

  • Kusatsu Station
    5 min walk
  • Itami Airport (ITM)
    74 min drive

Restaurants

  • 餃子の王将 草津駅前店
    2 min walk
  • たわのした
    2 min walk
  • 原価ビストロチーズプラス 草津店
    2 min walk
  • FUNEYA
    3 min walk
  • 酒と肴とらぁめん 呑気
    3 min walk

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  • Restaurant
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (JPY 1,100 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 990 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lavender

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • No housekeeping service

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Uncovered self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Urban Hotel Kusatsu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1100 per night.

What time is check-in at Urban Hotel Kusatsu?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Urban Hotel Kusatsu?

Check-out is at 10 AM.

Where is Urban Hotel Kusatsu located?

Located in the heart of Kusatsu, this hotel is 0.2 mi (0.3 km) from Kusatsujuku Honjin and 2.8 mi (4.5 km) from Lake Biwa. Aeon Mall Kusatsu and Otsu City Science Museum are also within 6 mi (10 km). Kusatsu Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Hotel Kusatsu Reviews

7.6

Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 274 reviews
Rating 8 - Good. 111 out of 274 reviews
Rating 6 - Okay. 74 out of 274 reviews
Rating 4 - Poor. 13 out of 274 reviews
Rating 2 - Terrible. 9 out of 274 reviews

Reviews

Verified review

8/10 Good

Akshay Seshadri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast even for vegans. Clean facilities, super helpful staff, Close to Kusatsu station. The room was small for two people and lacked some ease of life facilities (place to hang wet towels, AC took some time to get going, tub had only a hand shower)
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Hideaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Haruyuki

Liked: Staff & service, property conditions & facilities, room comfort
There was a spider web in the room, so I think it would be good to put a spider on it when cleaning.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Nishida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングが美味しかったです。駅から近くまた利用したいです！
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

MITSUO

Liked: Staff & service, property conditions & facilities
朝食付きの料金を下げてほしい。トイレの水漏れの音も気になりました。
Stayed 1 night in May 2026
Verified review

8/10 Good

EIJI

Liked: Cleanliness, staff & service, property conditions & facilities
朝食メニューは豊富で、よかったです
Stayed 1 night in Apr 2026
Verified review

8/10 Good

TAKAHIDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内ベッド下にお菓子のかけらが落ちていた 掃除してないのがバレバレ
Stayed 1 night in Mar 2026
Verified review

8/10 Good

TAKAHIDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3階に宿泊しました。 浴室が改装されており綺麗でしたが換気扇の音がうるさく振動も激しくゆっくり睡眠出来ませんでした。 工事後の確認不足です。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

TAKAHIDE

Liked: Cleanliness, amenities, property conditions & facilities
外観は古いですが、室内は良く清掃されており快適でした。 朝食も種類が多く美味しく頂きました。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

TAKAHIDE

Liked: Cleanliness, amenities
朝食バイキングは種類が豊富で味も満足しスタッフ対応も良かったですが、部屋が古くカビ臭がありました。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, amenities
特に問題なく過ごせました。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ryosuke

基本的に全て清潔に整っております 気になる点は少し設備が古いためか、使っていない蛇口から水が
Stayed 1 night in Dec 2025
Verified review

8/10 Good

HON FAI BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近有超巿，購物方便。近JR站，出入亦方便。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Miyagawa

部屋か清潔、駅に近いので楽
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Sachiko

Disliked: Cleanliness
1人対応が素っ気なく嫌だと感じたスタッフいたが、あとは、優しいスタッフで気持ちよかった 近くに、スーパーや百均があり、すごく助かりました
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

HIROKI

Disliked: Staff & service, property conditions & facilities
駐車場を確保して下さい。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

??

Liked: Staff & service
朝食がおかずが豊富で、よかったです。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

takashi

Disliked: Cleanliness, amenities, property conditions & facilities
お風呂の改善をしてほしい
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Narumi

駐車場が欲しかったです。
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Chin-Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

商務出差住宿經驗

房間空間雖然有點小，但以商務飯店來說算是還可以！飯店的餐廳也有晚餐，如果不想再走到車站附近吃晚餐的話，其實可以在飯店餐廳吃，簡單的定食套餐，快速吃完快快回房間休息也不錯！
Stayed 1 night in May 2025
Verified review

8/10 Good

YU JEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部分設施似嫌老舊，不知道是平台還是訂房太早，報價比即時價高一點
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

便利な立地

駅からも遠すぎず近くにデパートやコンビニ、飲食店も多く便利でした。 ありがとうございました。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

???

Liked: Cleanliness
Disliked: Property conditions & facilities
風呂の給湯温度の調整が難しい 他のホテルと同じ様に、混合栓を設置して欲しい １Fレストラン　朝食時にトレーが欲しいです
Stayed 1 night in Jan 2025
Verified review

8/10 Good

HIROTAKA

Liked: Cleanliness, staff & service, amenities
お値段も安く朝食の種類も豊富でした。 大変お世話になりました。 また草津に伺う際は利用します。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立命館大学に用事があり、 利用しました。
Stayed 1 night in Dec 2024