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Hotel 21

3.0 star property
Hotel with free parking, in the vicinity of Lake Biwa Museum

Choose dates to view prices

Photo gallery for Hotel 21

Interior detail
Reception
Premium bedding, down comforters, minibar, desk
Exterior
Premium bedding, down comforters, minibar, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, Non Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Non Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Non Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Economy Double Room, Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Non Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hotel Boston Plaza Kusatsu

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 818 reviews
Hotel Boston Plaza Kusatsu

About the neighborhood

Map
Wakatake-cho 7-10, Kusatsu, Shiga, 525-0031

What's nearby

  • Lake Biwa Museum - 10 min drive - 5.5 miles
  • Fushimi Inari Shrine - 25 min drive - 14.9 miles
  • Kiyomizu Temple - 27 min drive - 14.1 miles
  • Nanzen-ji Temple - 27 min drive - 14.4 miles
  • Philosopher's Path - 29 min drive - 15.4 miles

Getting around

  • Kusatsu Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 93 min drive

Restaurants

  • ‪丸源ラーメン 草津店 - ‬8 min walk
  • ‪すき家 - ‬6 min walk
  • ‪炭火居酒屋 おおくら屋 - ‬4 min walk
  • ‪bistro et charcuterie ronronnement - ‬6 min walk
  • ‪びっくりドンキー草津店 - ‬8 min walk

About this property

Hotel 21

Hotel near Lake Biwa Museum
Located close to Biwako Hall, Hotel 21 provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Full breakfast (surcharge), free bicycle rentals, and luggage storage
  • Newspapers in the lobby, a 24-hour front desk, and an elevator
Room features
All guestrooms at Hotel 21 have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 36-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Lanais, refrigerators, and digital channels

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 8:30 AM for a fee: JPY 950 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 950 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL 21 Kusatsu
21 Kusatsu
Hotel 21 Hotel
Hotel 21 Kusatsu
Hotel 21 Hotel Kusatsu

Frequently asked questions

Is Hotel 21 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel 21?

Self parking and extended parking are free at this property.

What time is check-in at Hotel 21?

Check-in start time: 3 PM; Check-in end time: 9 AM.

What time is check-out at Hotel 21?

Check-out is at noon.

Where is Hotel 21 located?

Located in the heart of Kusatsu, this hotel is 5.4 mi (8.7 km) from Lake Biwa Museum and 7 mi (11.3 km) from Biwako Hall. Nanzen-ji Temple and Eikan-do Temple are also within 16 mi (25 km). Kusatsu Station is 10 minutes by foot.

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Hotel 21 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 76 reviews
Rating 8 - Good. 32 out of 76 reviews
Rating 6 - Okay. 11 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Convenient transportation, clean roon
Stayed 3 nights in Mar 2024

8/10

Stayed 1 night in Mar 2025

10/10

部屋もキレイで、満足できた。チェックアウト時にカイロをくれる心遣いがすごく嬉しかった。
Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Dec 2024

10/10

スタッフ施設清潔でとても良かったです！ 滋賀県に行った際はまた行きたいホテルでした。
Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Dec 2024

8/10

Stayed 1 night in Aug 2024

6/10

浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。
Stayed 2 nights in Jul 2024

10/10

Stayed 1 night in May 2024

6/10

Stayed 1 night in May 2024

6/10

Stayed 1 night in Mar 2024

6/10

建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。
Stayed 1 night in Dec 2023

8/10

Stayed 1 night in Oct 2023

8/10

部屋が広い
Stayed 1 night in Sep 2023

6/10

Stayed 1 night in Sep 2023

10/10

トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。
Stayed 2 nights in Sep 2023

8/10

Stayed 1 night in Jul 2023

8/10

Stayed 1 night in Jun 2023

8/10

8/10

草津駅に近く、交通の便が良い。 バスルームの鏡にはくもり止めを塗っていてほしかった。
Stayed 1 night in Dec 2022

10/10

Stayed 1 night in Jul 2022

10/10

Stayed 1 night in May 2022

8/10

駅から少し離れていますが、静かな環境です。 部屋は広く快適でした。Wifi環境も良好でした。 朝食はバイキングでなくセットメニューですが必要十分な量でした。 駅近隣のチェーンホテルより高額ですが、部屋の広さを考えれば納得できます。
Stayed 3 nights in Dec 2021

10/10

Stayed 1 night in Apr 2021

4/10

Stayed 1 night in Jan 2021