4/10 Poor
Mark
Jul 14, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISAPPOINTED
The room was not as advertised 
In the hotel.com room explanation it stated a 104inch tv ...the one in room was 42inch 
Also the first room I was allocated was a pool and partial sea view and not the sea view luxury room
I was told they would change the room the next day 
After making complaints they found me a room with a great sea view but the standard of the room was very disappointing 
This is a hotel I definitely will not be staying at again 
The property is poorly constructed and was dirty and tacky
The position of the property on the ocean was fantastic 
This is one of the only times that what was advertised on hotel.com ( Expedia) and what I was put in were not the same ..the hotel claimed that Expedia were at fault ..I don’t believe that ...
The buffet was ok 
The restaurant offer of al a Carte when I requested before 10am in the morning I was told was fully booked this after they told me I could book the morning of the day I wanted to eat there 
Mark
Stayed 5 nights in Jul 2019




















