Apart-hoteles en Kundgol

“The hotel did not give us the early check-in though they agreed on the phone.”

“Booked a club room but staff tried to put me in a regular room, insisting that it was a club room even though it was much smaller. I was taken to a club room upon insisting of being provided one, and told that this was in the older wing. The older wing turned out to be under part maintenance, though I was promised that the rooms were well maintained. However, the room smelled stale, the tub was not clean, etc. I expect better from an ITC hotel. Either don't offer more premium rooms until the...

“Amazing view. Excellent property. Staff is smiling and very helpful. However the Gym/ Health Club is in a very poor state. And the staff is very less in the pool side restaurant. Had to wait 50 mins for s simple order.”