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Lancaster Kumasi City

Property class: 4

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Lobby - Lancaster Kumasi City (Kumasi)
Property video
A multi-story hotel with a pool area, outdoor seating, and a bar. - Lancaster Kumasi City (Kumasi)
An aerial view of a hotel with multiple buildings, a swimming pool, tennis courts, and lush greenery. - Lancaster Kumasi City (Kumasi)
A buffet setup with various food items and decorative elements. - Lancaster Kumasi City (Kumasi)
Consider a stay at Lancaster Kumasi City and take advantage of a free roundtrip airport shuttle, an art gallery on site, and a coffee shop/cafe. Indulge in a massage at The Salon Spa, the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Queen Room

Room

Standard Queen Room

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Room

A hotel room with a large bed, a desk with a chair, a television, and a small table.

Superior Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A hotel room with a large bed, two armchairs, a bench, a desk, and a wardrobe.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Kumasi, Lancaster Kumasi City is near the airport and near a metro station. Asante Buildings and Manhyia Palace are local landmarks, and travelers looking to shop may want to visit Kejetia Market and Kumasi City Mall. Looking to enjoy an event or a game while in town? See what's happening at Baba Yara Stadium or Paa Joe Stadium. Visit our Kumasi travel guide
Map
Rain Tree, Kumasi, Ashanti Region

What's nearby

  • Ghana Armed Forces Museum
    2 min drive - 1.2 miles
  • Kumasi City Mall
    4 min drive - 2.3 miles
  • Manhyia Palace
    4 min drive - 2.4 miles
  • Baba Yara Stadium
    5 min drive - 3.0 miles
  • Kwame Nkrumah University of Science and Technology
    10 min drive - 5.3 miles

Getting around

  • Kumasi (KMS)
    27 min drive

Restaurants

  • Bantama High Street
    3 min drive
  • Afie fufuo
    4 min drive
  • Royal Park Hotel & Chinese Restaurant
    2 min drive
  • Momo’s Pool Bar
    5 min drive
  • Noble House Chinese and Indian Restaurant
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 6:30 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (100 inch wide door)
  • Front entrance ramp
  • Null
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:30 AM to 5:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Lancaster Kumasi City have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–5:00 PM.

Is Lancaster Kumasi City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lancaster Kumasi City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lancaster Kumasi City?

Check-out is at noon.

Does Lancaster Kumasi City provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:30 AM–6:30 PM on request.

Where is Lancaster Kumasi City located?

Situated near the airport, this spa hotel is within 2 mi (3 km) of Ghana Armed Forces Museum, Asante Buildings, and Saint Peter's Cathedral Basilica. Kumasi City Mall and Kejetia Market are also within 2 mi (3 km).

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Reviews

Lancaster Kumasi City Reviews

7.6

Good

7.8

Cleanliness

7.6

Amenities

6.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice pool and restaurant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s this staffs called Francis who was very helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a nice time over there
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Staff & service
Bed was not comfortable Bedding and towels were old
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

It's hard to get past the fact its the only major hotel in the city. It's old style design needs a major upgrade. The bedrooms are 3 star, not 4. The lamp shade in my room 1314, was crumbling and should have been replaced years ago. The fridge door was covered in grotty stickers, some partly scratched. The bath area had mould which needs removing.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
5.katta bir oda verdiler ve oda sauna gibi sıcaktı .klima çalışmıyordu. Sonra 6.katta bir oda verdiler ve odaya girmeden koridor buz gibiydi.oda 6.katta iyiydi. Ancak
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Stayed 6 nights in May 2026
Verified review

8/10 Good

Stayed 2 nights in Mar 2026