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Toyoko Inn Kumamoto Shin Shigai

3.0 star property
Downtown Kumamoto buzzes with energy, putting travelers steps away from historic castles and cultural landmarks. The day begins with a hearty breakfast buffet.

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Photo gallery for Toyoko Inn Kumamoto Shin Shigai

Free daily buffet breakfast - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Desk, free WiFi - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Room amenity - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Exterior - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Lobby - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Toyoko Inn Kumamoto Shin Shigai, in the city's heart, offers convenience and comfort. Enjoy in-room WiFi and a breakfast buffet before visiting nearby Kumamoto-jo Hall. After exploring, use the hotel's amenities: laundry facilities, self parking, and vending machines.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room, Smoking

Desk, free WiFi

Standard Single Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Desk, free WiFi

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Double Room, Smoking

Desk, free WiFi

Economy Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Plus Room, Non Smoking

Desk, free WiFi

Premium Plus Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Chuo Ward, a neighborhood in Kumamoto, Toyoko Inn Kumamoto Shin Shigai is in a shopping district. While the natural beauty of Suizenji Gardens and Kumamoto Zoo and Botanical Garden can be enjoyed by anyone, those looking for an activity can check out Kumamoto Airport Golf Course. Looking to enjoy an event or a game? See what's going on at Aqua Dome Kumamoto or KKWing Stadium. Visit our Kumamoto travel guide
Map
Shinshigai 3-25, Kumamoto, 860-0803

What's nearby

  • Kumamoto_ShinshigaiShotengai_553248621562271767_08
    Sunroad Shinshigai Shopping Street
    1 min walk - 0.1 miles
  • Kumamoto_KumamotoCityHall_553248621532762754_04
    Kumamoto City Hall
    6 min walk - 0.3 miles
  • On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.
    Kumamoto Castle
    10 min walk - 0.5 miles
  • Sakura Machi Kumamoto
    4 min walk - 0.3 miles
  • Kumamoto-jo Hall
    6 min walk - 0.3 miles

Getting around

  • Suidocho Tram Stop
    10 min walk
  • Fujisakigumae station
    16 min walk
  • Kumamoto Airport (KMJ)
    47 min drive

Restaurants

  • 菅乃屋 新市街店
    1 min walk
  • 水戸黄門
    1 min walk
  • 黒龍紅
    1 min walk
  • 居酒屋 あじ彩
    1 min walk
  • Herring Bone （ヘリンボーン）
    1 min walk

About this property

Toyoko Inn Kumamoto Shin Shigai

Hotel near Sakura Machi Kumamoto
Located close to Kumamoto-jo Hall and Kumamoto Castle, Toyoko Inn Kumamoto Shin Shigai provides a free breakfast buffet and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), a vending machine, and a front-desk safe
  • A water dispenser, an elevator, and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 220 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,500 per night)
  • Self parking on site (JPY 1,300 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who are booked for 7 nights or more may be required to change rooms during their stay.

Renovations and closures

The property will be renovating from December 1 2025 to June 14 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Nearby parking fee: JPY 1500 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Toyoko Inn Shin-shigai
Toyoko Kumamoto Shin-shigai
Toyoko Shin-shigai
Toyoko Inn Kumamoto Shin shigai
Toyoko Kumamoto Shin Shigai
Toyoko Inn Kumamoto Shin Shigai Hotel
Toyoko Inn Kumamoto Shin Shigai Kumamoto
Toyoko Inn Kumamoto Shin Shigai Hotel Kumamoto

Frequently asked questions

Is Toyoko Inn Kumamoto Shin Shigai pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1300 per night. Limited spots are available.

What time is check-in at Toyoko Inn Kumamoto Shin Shigai?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Toyoko Inn Kumamoto Shin Shigai?

Check-out is at 10 AM.

Where is Toyoko Inn Kumamoto Shin Shigai located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Sakura Machi Kumamoto and Kumamoto-jo Hall. Kumamoto Castle and Kumamoto Station Tourist Information Center are also within 2 mi (3 km). Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 16 minutes.

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Reviews

Toyoko Inn Kumamoto Shin Shigai Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 216 out of 614 reviews
Rating 8 - Good. 271 out of 614 reviews
Rating 6 - Okay. 89 out of 614 reviews
Rating 4 - Poor. 28 out of 614 reviews
Rating 2 - Terrible. 10 out of 614 reviews

Reviews

10/10 Excellent

Bisei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the very good place to enjyo the meals.
Stayed 1 night in Feb 2024

8/10 Good

G J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants nearby, and the shopping arcade is right nearby. A short walk will take you to a good spot for accessing Kumamoto Castle. The breakfast buffet is also delicious. The only drawback is the limited parking space.
Stayed 2 nights in Jul 2025

8/10 Good

Takushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the reception desk was good.
Stayed 1 night in Sep 2023

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable.

Close to shopping and restaurants and vibrant night life. Parking is reasonably priced and convenient. Hotel slightly run down and breakfast was only ok. Staff was very friendly and helpful. Great stay overall.
Stayed 1 night in May 2024

8/10 Good

Franz-Xaver

Liked: Cleanliness, staff & service, property conditions & facilities
Many Bars near the hotel, perfect to chill and drink.
Stayed 1 night in Aug 2025

6/10 Okay

??

Liked: Amenities
The location is good.Parking system is good.
Stayed 1 night in Jul 2025

10/10 Excellent

Enico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Mar 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Very good * proximity to shimitori shopping arcade * staff friendly and accommodating * taxi with older generation drivers were honest and helpful * hotel clean Good * breakfast adequate * lobby facilities * tram pamphlet on stations were helpful * food guides and choices Not good * some restaurants in shopping arcade were not very accommodating to walk in customers
Stayed 2 nights in May 2023

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

KIYOTAKA

Liked: Cleanliness, amenities, property conditions & facilities
遅いチェックインでしたが丁寧に対応いただきました。
Stayed 1 night in Feb 2026

8/10 Good

Taiga

Liked: Cleanliness, amenities, property conditions & facilities
スタッフも感じ良く、朝飯も美味しい
Stayed 2 nights in Jan 2026

8/10 Good

Kazu

Liked: Cleanliness, amenities, property conditions & facilities
手頃な価格で部屋も広め。朝食付きで良い宿泊場所。
Stayed 2 nights in Dec 2025

8/10 Good

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料で朝食が利用できて嬉しかった 駐車場は聞いてみたがちょっと分からず他を利用した
Stayed 1 night in Dec 2025

10/10 Excellent

OZONO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地条件が良かったです。
Stayed 1 night in Dec 2025

10/10 Excellent

junko

Liked: Cleanliness, amenities, property conditions & facilities
受け付けですぐ対応して頂き、助かりました。ありがとうございました。
Stayed 1 night in Dec 2025

8/10 Good

TAKAMITSU

Liked: Cleanliness, amenities, property conditions & facilities
全体的にきれいだと思います。
Stayed 1 night in Nov 2025

8/10 Good

Kosuke

Liked: Cleanliness, staff & service, amenities
立地は素晴らしい
Stayed 1 night in Nov 2025

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Satisfactory. What more do you need. Space is compact if that is okay with you, then that's good enough.
Stayed 2 nights in Nov 2025

8/10 Good

R

Liked: Cleanliness, amenities, property conditions & facilities
お部屋は広く、清潔感がありました。繁華街から近く立地も良いです。飛行機の時間が早かったので、朝食を駆け込みで食べましたが、６時から朝食サービスがあればいいなと思いました。全体的には◯です。
Stayed 1 night in Nov 2025

10/10 Excellent

MIN KUYNG

Liked: Cleanliness, staff & service, amenities
깨끗한 방,친절한 직원분들,조식 굿,위치 굿
Stayed 3 nights in Oct 2025

10/10 Excellent

TAKEAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的に清掃が行き届いており快適だった。 スタッフの対応も非常に良かった。 また利用します。
Stayed 1 night in Oct 2025

10/10 Excellent

SHINJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があって、さすが東横インだと思った
Stayed 1 night in Oct 2025

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の中に蚊がいたのが残念でした
Stayed 1 night in Oct 2025

6/10 Okay

HIDEYUKI

Liked: Staff & service
とても親切で過ごしやすかったがベットが若干硬いのが個人的には合わないが気になる程ではない
Stayed 2 nights in Sep 2025

8/10 Good

yukio

スタッフが丁寧にチェックインの説明をしてくれましたが、スタッフが大変なのでは？宿泊客が多い場合には、対応が大変かと思います。ご一考願います。
Stayed 2 nights in Sep 2025