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Toyoko Inn Kumamoto Shin Shigai

3.0 star property
Downtown Kumamoto buzzes with energy, putting travelers steps away from historic castles and cultural landmarks. The day begins with a hearty breakfast buffet.

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Photo gallery for Toyoko Inn Kumamoto Shin Shigai

Free daily buffet breakfast - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
A compact white refrigerator in a corner of a room with a patterned carpet. - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Lobby - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Exterior - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Desk, free WiFi - Toyoko Inn Kumamoto Shin Shigai (Kumamoto)
Toyoko Inn Kumamoto Shin Shigai, in the city's heart, offers convenience and comfort. Enjoy in-room WiFi and a breakfast buffet before visiting nearby Kumamoto-jo Hall. After exploring, use the hotel's amenities: laundry facilities, self parking, and vending machines.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room, Smoking

Desk, free WiFi

Standard Single Room, Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, Non Smoking

Desk, free WiFi

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room, Smoking

Desk, free WiFi

Economy Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Plus Room, Non Smoking

Desk, free WiFi

Premium Plus Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Chuo Ward, a neighborhood in Kumamoto, Toyoko Inn Kumamoto Shin Shigai is in a shopping district. While the natural beauty of Suizenji Gardens and Kumamoto Zoo and Botanical Garden can be enjoyed by anyone, those looking for an activity can check out Kumamoto Airport Golf Course. Looking to enjoy an event or a game? See what's going on at Aqua Dome Kumamoto or KKWing Stadium. Visit our Kumamoto travel guide
Map
Shinshigai 3-25, Kumamoto, 860-0803

What's nearby

  • A busy urban street with modern buildings, a tram, and pedestrians.
    Sunroad Shinshigai Shopping Street
    1 min walk - 0.1 miles
  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    6 min walk - 0.3 miles
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    16 min walk - 0.9 miles
  • Sakura Machi Kumamoto
    6 min walk - 0.3 miles
  • Kumamoto-jo Hall
    7 min walk - 0.4 miles

Getting around

  • Suidocho Tram Stop
    10 min walk
  • Fujisakigumae station
    16 min walk
  • Kumamoto Airport (KMJ)
    47 min drive

Restaurants

  • 菅乃屋 新市街店
    1 min walk
  • 黒龍紅
    1 min walk
  • 水戸黄門
    1 min walk
  • 居酒屋 あじ彩
    1 min walk
  • 西銀 ぼたん
    1 min walk

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Exterior
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.2 out of 10, Very Good, 423 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,500 per night)
  • Self parking on site (JPY 1,300 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who are booked for 7 nights or more may be required to change rooms during their stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1300 per night
  • Nearby parking fee: JPY 1500 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Toyoko Inn Kumamoto Shin Shigai pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1300 per night. Limited spots are available.

What time is check-in at Toyoko Inn Kumamoto Shin Shigai?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Toyoko Inn Kumamoto Shin Shigai?

Check-out is at 10 AM.

Where is Toyoko Inn Kumamoto Shin Shigai located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Sakura Machi Kumamoto and Kumamoto-jo Hall. Kumamoto Castle and Kumamoto Station Tourist Information Center are also within 2 mi (3 km). Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Toyoko Inn Kumamoto Shin Shigai Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 220 out of 639 reviews
Rating 8 - Good. 284 out of 639 reviews
Rating 6 - Okay. 96 out of 639 reviews
Rating 4 - Poor. 29 out of 639 reviews
Rating 2 - Terrible. 10 out of 639 reviews

Reviews

Verified

8/10 Good

Yongil

Liked: Cleanliness, staff & service, property conditions & facilities
Car parking was very comfortable and breakfast was normal
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bisei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the very good place to enjyo the meals.
Stayed 1 night in Feb 2024
Verified

8/10 Good

G J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants nearby, and the shopping arcade is right nearby. A short walk will take you to a good spot for accessing Kumamoto Castle. The breakfast buffet is also delicious. The only drawback is the limited parking space.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Takushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the reception desk was good.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable.

Close to shopping and restaurants and vibrant night life. Parking is reasonably priced and convenient. Hotel slightly run down and breakfast was only ok. Staff was very friendly and helpful. Great stay overall.
Stayed 1 night in May 2024
Verified

6/10 Okay

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right quite far from the main station but is conveniently located for sightseeing.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Franz-Xaver

Liked: Cleanliness, staff & service, property conditions & facilities
Many Bars near the hotel, perfect to chill and drink.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

??

Liked: Amenities
The location is good.Parking system is good.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Satisfactory. What more do you need. Space is compact if that is okay with you, then that's good enough.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Enico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Very good * proximity to shimitori shopping arcade * staff friendly and accommodating * taxi with older generation drivers were honest and helpful * hotel clean Good * breakfast adequate * lobby facilities * tram pamphlet on stations were helpful * food guides and choices Not good * some restaurants in shopping arcade were not very accommodating to walk in customers
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified

8/10 Good

Rumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4泊して毎朝の食事がとても美味しくて 良かったです✌ 場所的に夜遅くまでうるさいかな？と思っていたけど静かでゆっくり出来良かったです
Stayed 4 nights in May 2026
Verified

6/10 Okay

tadashi

Liked: Cleanliness, staff & service
朝食もう少し種類があると良かった
Stayed 1 night in May 2026
Verified

8/10 Good

Ryuichiro

Liked: Cleanliness, staff & service, property conditions & facilities
シーツ等汚れやしわがなく、清潔で気持ちよく眠れました。
Stayed 1 night in Apr 2026
Verified

8/10 Good

エイジ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まー
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室温も快適で、ゆっくり過ごせました。ありがとうございました。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yuuki

Liked: Cleanliness, staff & service, property conditions & facilities
外装工事中ですが、部屋はキレイです。 繁華街の中なので、お店はたくさんあり便利でした。 無料ですが、朝食のおかずに手作り感がないのが残念でした。 果物やヨーグルトなどがあったら、と思いました。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

CHEONG HYUN

Liked: Cleanliness, staff & service, property conditions & facilities
바로앞 편의점 난방 우수
Stayed 1 night in Mar 2026
Verified

4/10 Poor

拓也

Liked: Cleanliness
無料の朝食はありがたいのですが終了時間が少し早すぎるのではないかと思いました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

tatsuo

Liked: Cleanliness, staff & service
部屋も綺麗にメイクしたあったので、快適でした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
熊本の知人から予定外のお土産をいただき、重く当日チェックインしか事前の荷物預かりしてもらえないのがルールなんですが、事情をご説明したところ、前日なのに預かっていただけました。熊本城マラソンに参加なので、非常に助かりました。熊本の方々の温かい対応に感謝です。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

KIYOTAKA

Liked: Cleanliness, amenities, property conditions & facilities
遅いチェックインでしたが丁寧に対応いただきました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Taiga

Liked: Cleanliness, amenities, property conditions & facilities
スタッフも感じ良く、朝飯も美味しい
Stayed 2 nights in Jan 2026