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ONE STATION HOTEL KUMAMOTO

4.0 star property
Hotel in Kumamoto with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for ONE STATION HOTEL KUMAMOTO

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi
Serves dinner, brunch, and happy hour
2 restaurants, breakfast served
Meeting facility
Exterior
The New Hotel Kumamoto offers a free daily manager's reception and cooked-to-order breakfast. Guests can borrow bikes, relax at the bar with WiFi, or get local tips from the helpful staff. Dry cleaning services add convenience for longer stays.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 49 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Large Twin Bunk Bed

View all photos for Life style Comfort Double for 1-2 people use, Non Smoking

Life style Comfort Double for 1-2 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Life style Comfort Double for 1-2 people use, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking (1-2 pax use)

Comfort Twin Room, Non Smoking (1-2 pax use) | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Twin Room, Non Smoking (1-2 pax use)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Life style Superior Twin for 1-3 people use, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Life style Superior Twin for 1-3 people use, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for King Double for 1-3 people use, Non Smoking

King Double for 1-3 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

King Double for 1-3 people use, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use) | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for King Double (Luxury Floor), for 1-2 people use, Non Smoking

King Double (Luxury Floor), for 1-2 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

King Double (Luxury Floor), for 1-2 people use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk - 0.2 miles
  • Kumamoto-jo Hall - 2 min drive - 1.2 miles
  • Sakura Machi Kumamoto - 2 min drive - 1.2 miles
  • Kumamoto City Hall - 2 min drive - 1.6 miles
  • Kumamoto Castle - 3 min drive - 2.0 miles

Getting around

  • Kumamoto Station - 2 min walk
  • Zoological and Botanical Gardens Entrance Tram Stop - 7 min drive
  • Kumamoto Airport (KMJ) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪菅乃屋 - ‬3 min walk
  • ‪SEATTLE'S BEST COFFEE JR熊本店 - ‬3 min walk
  • ‪桂花 - ‬6 min walk
  • ‪Starbucks - ‬2 min walk

About this property

ONE STATION HOTEL KUMAMOTO

Upscale hotel near Kumamoto-jo Hall
Take advantage of dry cleaning/laundry services, a bar, and 2 restaurants at ONE STATION HOTEL KUMAMOTO . Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and luggage storage
  • Meeting rooms, a banquet hall, and a front-desk safe
  • A ballroom, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 146 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 40-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and housekeeping

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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,320 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CROSS TIME CROSS BE
  • LOBBY BAR ANDO
  • TEPPAN KAISEKI RINDOU

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1320 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto
One Station Kumamoto Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel
ONE STATION HOTEL KUMAMOTO Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel Kumamoto

Frequently asked questions

Is ONE STATION HOTEL KUMAMOTO pet-friendly?

No, pets are not allowed at this property.

How much is parking at ONE STATION HOTEL KUMAMOTO ?

This property doesn't offer parking.

What time is check-in at ONE STATION HOTEL KUMAMOTO ?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ONE STATION HOTEL KUMAMOTO ?

Check-out is at 11:00 AM.

Where is ONE STATION HOTEL KUMAMOTO located?

Located in Nishi Ward, this hotel is within 1 mi (2 km) of Kumamoto Shintoshin Plaza and Kumamoto-jo Hall. Kumamoto Station Tourist Information Center and Amu Plaza Kumamoto are also within 5 minutes. Kumamoto Station is only a 2-minute walk.

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Reviews

ONE STATION HOTEL KUMAMOTO Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Overall this a good hotel and close to Kumamoto station. This hotel is a bit dated and uses keys for hotel rooms. Amenities were basic. Room was spacious. Staff were friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 11th Floor and the room looks like newly renovated. Spacious and very clean. We could access the beverage section on the 4th Floor which provides coffee, tea, wine and cup noodles too😊. Will stay again when we visit Kumamoto next time!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Begonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation didn't include breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel next to the JR Station.

Very good top notch hotel. Would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Chia Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Roland M Watanabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A. No rating on breakfast because I did not purchase a breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Koshiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, and conveniently located.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay always will be my go to hotel when I’m there
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and relaxing stay. Love the location of the hotel! The breakfast facility was definitely my favorite aspect of my stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very pleased at how easy checking in was and the rooms tidiness.
Stayed 2 nights in Aug 2023

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, clean room, great staff

Convenient location near Kumamoto Station, good range of FnB options in the area, clean room, great staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Wing Tong Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and new hotel near JR station!
Stayed 2 nights in Mar 2024

10/10 Excellent

Takaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Good tradition hotel
Stayed 2 nights in Oct 2023

8/10 Good

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 3mins walk to Kumamoto Station, very convenient!
Stayed 1 night in Sep 2023

10/10 Excellent

Chia Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

10/10 Excellent

CHAN KWAN

Good service & Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bath were large and well appointed. The full length bench seating along the window was especially inviting. The hotel is a very short and easy well-paved walk from the kumomoto train station.

10/10 Excellent

Yuyan

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean . Location is convenience walking distance to tram, bus and train station Service is excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kai Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Especially I can clean and dry my clothes when I was out of the hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel due to the special Kumamoto decoration for the kids as a surprise for the trip. It was a very enjoyable three night stay as we loved the cute Kumamon bears that the kids loved playing, appreciated the spacious room and layout that fit ideally for a family of four with young kids and loved its close proximity to the Kumamoto station and Amu Plaza shopping centre. The kids were so sad when we had to leave for the next location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious room. Amazing. Lots of storage spaces. Very comfortable. Bathroom little dated. Otherwise perfect. Awesome location next to train station.
Stayed 2 nights in Jan 2024

6/10 Okay

Ajith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old carpeting and facilities. Had a really dusty old smell
Stayed 1 night in Sep 2024

6/10 Okay

SAI MAN

Liked: Amenities
Average
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel upgraded us to a larger room. Room was very quiet even though the hotel was next to the JR station. Great location and very convenient to all shinkansen, local trains, trams and buses. Buffet breakfast had a good spread. The reception staff were very friendly and even recommended us one of the best ramen we have tasted in Japan at the JR station. Our only issue was that our bed sank in the left side and had probably seen better days. Overall, we would definitely stay again at The New Hotel Kumamoto if we return to the city.
Stayed 1 night in May 2023

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