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Suizenji Comfort Hotel

Property class: 2.5

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Photo gallery for Suizenji Comfort Hotel

Property entrance - Suizenji Comfort Hotel (Kumamoto)
Hallway - Suizenji Comfort Hotel (Kumamoto)
Premium bedding, down comforters, desk, blackout drapes - Suizenji Comfort Hotel (Kumamoto)
Lobby - Suizenji Comfort Hotel (Kumamoto)
Lobby - Suizenji Comfort Hotel (Kumamoto)
Suizenji Comfort Hotel in Chuo Ward offers modern amenities and practical services. Guests enjoy a buffet breakfast and in-room WiFi. The 24-hour front desk provides luggage storage, while dry cleaning and laundry services handle travel needs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a computer, a mirror, an air conditioner, and a wall-mounted light fixture.

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, an air conditioner, and a wall-mounted light fixture.

Single Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi Double Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room, Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room, Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room, Multiple Bedrooms, Non Smoking

Triple Room, Multiple Bedrooms, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Triple Room, Multiple Bedrooms, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

About the neighborhood

Chuo Ward, a neighborhood in Kumamoto, is home to Suizenji Comfort Hotel. Kumamoto Airport Golf Course and Shiranui Onsen are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
Map
1-1-1 Izumi, Kumamoto, Kumamoto-ken, 862-0941

What's nearby

  • shrine in Suizenji Jojuen garden at Kumamoto, Japan; Shutterstock ID 441428734; purchase_order: SF 06557000; job: ; client: ; other:
    Izumi Shrine
    6 min walk - 0.3 miles
  • Suizenji Gardens
    3 min walk - 0.2 miles
  • Kenritsu Library
    8 min walk - 0.5 miles
  • Monkey D. Luffy Statue
    14 min walk - 0.8 miles
  • Contemporary Art Museum Kumamoto
    6 min drive - 1.8 miles

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop
    3 min drive
  • Suizenji station
    11 min walk
  • Kumamoto Airport (KMJ)
    41 min drive

Restaurants

  • 熊本拉麺 豚美
    3 min walk
  • 麺商人
    6 min walk
  • コーエイ
    6 min walk
  • 海老処 太陽
    3 min walk
  • 五郎八
    3 min walk

About this property

Suizenji Comfort Hotel

Hotel near Kumamoto Castle
Suizenji Comfort Hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Luggage storage, a vending machine, and a 24-hour front desk
  • Free newspapers and a ballroom
Room features
All 142 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and free weekday newspapers.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LED TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator (31 inch wide door)

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto

Frequently asked questions

Is Suizenji Comfort Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Suizenji Comfort Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Suizenji Comfort Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Suizenji Comfort Hotel located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Suizenji Gardens, Izumi Shrine, and Lake Ezu. Kenritsu Library and Kumamoto Suizenji Stadium are also within 1 mi (2 km). Suizenji station is 11 minutes by foot and Kumamoto Minami Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Suizenji Comfort Hotel Reviews

7.6

Good

7.4

Cleanliness

7.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 115 out of 512 reviews
Rating 8 - Good. 220 out of 512 reviews
Rating 6 - Okay. 120 out of 512 reviews
Rating 4 - Poor. 45 out of 512 reviews
Rating 2 - Terrible. 12 out of 512 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great service, fantastic breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Kind and helpful staff.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kristi

Liked: Cleanliness, staff & service
The hotel staff provided exceptional service—professional, kind, and consistently attentive. Although the rooms are quite small with limited luggage and counter space, they were very clean and the beds were comfortable. Despite the compact layout, I would gladly stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm and quiet place to stay with family
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Friendly staff and accommodating

Staff is amazing, very friendly and parking is on site for a small fee. Not too far from the city area. Hotel is aging could use an update, but will do the job. Thank you!
Stayed 2 nights in May 2025
Verified

6/10 Okay

Darren

Liked: Staff & service
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Barry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

WY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was made to feel very welcome upon my arrival.The staff were kind and pleasant
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ABHAY KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been in that hotel for 2 days and i enjoyed ..
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was alright, if you don't have anywhere else to stay last minute, this place is a decent option. Just found the laundry section to be very outdated, and had to go to a Coin Laundry instead.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 1 night in Apr 2026
Verified

8/10 Good

まさよし

Liked: Staff & service, amenities
設備に不具合がありましたが丁寧な対応で困る事はありませんでした。
Stayed 2 nights in Mar 2026
Verified

8/10 Good

むつこ

Liked: Cleanliness, amenities, property conditions & facilities
お部屋もよかった　スタッフの対応がとてもよかったです　小さい子供を連れての旅でした　助かりました！　ありがとうございました！！
Stayed 1 night in Feb 2026
Verified

4/10 Poor

RION

Disliked: Property conditions & facilities
値段から考えればだとは思うが、部屋は普通に狭いです。スタッフの方の対応は良かったです
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
道路を挟んで斜め向い側にコンビニもあり便利です。 新しいホテルでは無いと思いますが、清潔感もあり、快適に過ごせます。女性向けのアメニティ（メイク落としなど）は無いので持参する必要はあります。 朝食がとても美味しかったです。熊本のご当地メニューが色々とあり、どれも美味しかったのですが、特にお米が美味しかったので食事が進みました。 スタッフの方はどなたも親切で感じが良かったです。チェックアウト後に息子が大事にしていたものを間違えて部屋で捨ててしまっていた事がわかり電話すると、ゴミを集めていたにも関わらず、探してくださり、見つけていただき、無事に持って帰ることができました。本当に感謝しかありません。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

??

Disliked: Cleanliness, amenities
浴室が汚かった
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hajime

Liked: Cleanliness, staff & service, property conditions & facilities
決して新しいファシリティでない部分もありますが、しっかり保守保全され、更新すべき箇所は新しくされております。
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

SATOKO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフの方は親切で空港へのバス停も近く便利 もう少し清掃に力を入れてほしい
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

tatsuya

Disliked: Cleanliness, amenities
駐車場が使えなかった。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

KATSUAKI

Liked: Cleanliness, staff & service, amenities
チェックインもチェックアウトもスムーズで快適に過ごせました
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tetsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
公共交通機関から少し歩きます．
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からはのアクセスがとてもよいです。リムジンバスのバス停が近いです。また路面電車やJRの駅も近いので熊本駅にもすぐに行けます。
Stayed 2 nights in Oct 2025