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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Travelers find peace of mind with express check-in at this Chuo Ward hotel, where valuables stay secure in front-desk safes during explorations

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Front of property - SOTETSU GRAND FRESA KUMAMOTO (Kumamoto)
Reception - SOTETSU GRAND FRESA KUMAMOTO (Kumamoto)
Down comforters, blackout drapes, free WiFi, bed sheets - SOTETSU GRAND FRESA KUMAMOTO (Kumamoto)
Reception - SOTETSU GRAND FRESA KUMAMOTO (Kumamoto)
Restaurant - SOTETSU GRAND FRESA KUMAMOTO (Kumamoto)
SOTETSU GRAND FRESA KUMAMOTO offers a genuine retreat in Chuo Ward's center. Guests appreciate the attentive staff and convenient on-site restaurant. The hotel provides practical amenities like dry cleaning and luggage storage for hassle-free stays.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For Single Use)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Blackout drapes/curtains
Down duvet
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Superior Double Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 3 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Superior Twin Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking（For 3 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

  • Sleeps 4

View all photos for Comfort Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Comfort Double Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Standard Twin Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

  • Sleeps 3

About the neighborhood

In the entertainment district, SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a neighborhood in Kumamoto with great shopping. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting.
Visit our Kumamoto travel guideOpens in a new window
Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Kumamoto City Hall - 5 min walk - 0.3 miles
  • Sakura Machi Kumamoto - 6 min walk - 0.3 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 11 min walk - 0.6 miles

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk
  • ‪ウエスト 生そば居酒屋 - ‬1 min walk
  • ‪大衆馬肉酒場 三村 熊本下通り店 - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel near Kumamoto Castle
SOTETSU GRAND FRESA KUMAMOTO provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-in, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and a front-desk safe
  • An elevator and luggage storage
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 247 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 32-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?

Check-out is at 11:00 AM.

Where is SOTETSU GRAND FRESA KUMAMOTO located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 16 minutes.

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Reviews

SOTETSU GRAND FRESA KUMAMOTO Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 966 out of 1315 reviews
Rating 8 - Good. 281 out of 1315 reviews
Rating 6 - Okay. 44 out of 1315 reviews
Rating 4 - Poor. 11 out of 1315 reviews
Rating 2 - Terrible. 13 out of 1315 reviews

Reviews

10/10 Excellent

Marco Paul

Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Chung Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Stayed 1 night in Sep 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until it’s time Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick Pjs outside the rooms on a table
Stayed 3 nights in Jan 2026

10/10 Excellent

CHIH YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025

10/10 Excellent

Kwan Pak Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel location, close to the food and attractions.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tze Kwan Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for shopping and dining
Stayed 5 nights in Nov 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Nozomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Farhan

Liked: Cleanliness, property conditions & facilities
Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Hotel was centrally located. Breakfast was good. Overall a good stay
Stayed 3 nights in Oct 2024

8/10 Good

florence

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Stayed 4 nights in Apr 2025

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality hotel

High quality hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Lynette Kim Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Stayed 2 nights in Nov 2024

10/10 Excellent

bee ngoh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
Stayed 3 nights in Apr 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located to shops and transportation.

People were very nice and helpful. Conveniently located to shops and transportation.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
Stayed 14 nights in Apr 2025

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great, a lot of shopping and eating place around the area.
Stayed 2 nights in Nov 2024

8/10 Good

Jungoak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kumamoto 4 days

Centrally located. Served our needs well. Breakfast was goid. Location great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kin Yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued stay

Clean and tidy.
Stayed 2 nights in Aug 2024