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HOTEL MYSTAYS Kumamoto Riverside

3.0 star property
Hotel with a restaurant, a quick walk to Sakura Machi Kumamoto

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Photo gallery for HOTEL MYSTAYS Kumamoto Riverside

River View Fourth Non-smoking | 1 bedroom, in-room safe, desk, free WiFi
Exterior
Lobby
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Twin Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 17.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Fourth Non-smoking

River View Fourth Non-smoking | 1 bedroom, in-room safe, desk, free WiFi

River View Fourth Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 38.6 sq m
  • River view
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Non-smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 17.2 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Triple Non-smoking

1 bedroom, in-room safe, desk, free WiFi

River View Triple Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 23.2 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Semi Double Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Semi Double Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family 5 bed Non-smoking

Family 5 bed Non-smoking | 1 bedroom, in-room safe, desk, free WiFi

Family 5 bed Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 45.3 sq m
  • Sleeps 8
  • 3 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Non-smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Double Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Double Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for River View Triple Non-smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

River View Triple Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 23 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Semi Double Non-smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Semi Double Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Non-smoking (Eco Plan - No Cleaning Services)

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Double Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Standard Double Smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 17.2 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Free extra futon mattress
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 26.8 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 26.8 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 21.1 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 17.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Twin Non-smoking (Eco Plan - No Cleaning Services)

1 bedroom, in-room safe, desk, free WiFi

River View Twin Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Twin Non-smoking

1 bedroom, in-room safe, desk, free WiFi

River View Twin Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 23.2 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Family Twin Non-smoking

1 bedroom, in-room safe, desk, free WiFi

Japanese Family Twin Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Free extra futon mattress
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 26.8 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Non-smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Triple Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 26.8 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Non-smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Twin Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 21.1 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
4-12 Kouya-Ima-machi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0012

What's nearby

  • Sakura Machi Kumamoto - 5 min walk - 0.3 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto City Hall - 10 min walk - 0.6 miles
  • Contemporary Art Museum Kumamoto - 11 min walk - 0.6 miles
  • Kumamoto Castle - 14 min walk - 0.8 miles

Getting around

  • Suidocho Tram Stop - 13 min walk
  • Fujisakigumae station - 19 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪Cafe&bar SHAHRUL - ‬1 min walk
  • ‪メイドカフェQT - ‬2 min walk
  • ‪blé blé - ‬2 min walk
  • ‪Cafe Bistrot CHOCOLaT - ‬2 min walk
  • ‪喫茶花水木 - ‬3 min walk

About this property

HOTEL MYSTAYS Kumamoto Riverside

Hotel near Sakura Machi Kumamoto
Located close to Kumamoto-jo Hall and Kumamoto City Hall, HOTEL MYSTAYS Kumamoto Riverside provides shopping on site, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a banquet hall, and a front-desk safe
  • 3 meeting rooms, a 24-hour front desk, and an elevator
  • A vending machine and luggage storage
  • Guest reviews give good marks for the overall condition
Room features
All 194 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 43-inch LCD TVs with digital channels
  • Mini fridges, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,200 per night)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,600 for adults and JPY 800 for children
  • A restaurant

Restaurants on site

  • Grand Cafe

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 800 for children
  • Nearby parking fee: JPY 1200 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Riverside Hotel Kumamoto
Riverside Kumamoto
Riverside Hotel Kumamoto
Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto

Frequently asked questions

Is HOTEL MYSTAYS Kumamoto Riverside pet-friendly?

No, pets are not allowed at this property.

What time is check-in at HOTEL MYSTAYS Kumamoto Riverside?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at HOTEL MYSTAYS Kumamoto Riverside?

Check-out is at 10 AM.

Where is HOTEL MYSTAYS Kumamoto Riverside located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Sakura Machi Kumamoto and Kumamoto-jo Hall. Kumamoto City Hall and Contemporary Art Museum Kumamoto are also within 15 minutes. Suidocho Tram Stop is 13 minutes by foot and Fujisakigumae station is 19 minutes.

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HOTEL MYSTAYS Kumamoto Riverside Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 220 out of 689 reviews
Rating 8 - Good. 280 out of 689 reviews
Rating 6 - Okay. 127 out of 689 reviews
Rating 4 - Poor. 40 out of 689 reviews
Rating 2 - Terrible. 22 out of 689 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

compact size but full options
Stayed 1 night in May 2025

10/10

Looooved this place. The staff was amazing and super helpful. The breakfast buffet was the best hotel restaurant I ever been to!! Lots of different food available and super delicious and best of all it’s a cheap option for breakfast before heading out for the day. The room was nice and clean. We had a nice view of the river outside. And super close to the food/shopping area which lets us explore at night without being far. It was a 5 minute walk from the hotel !!
Stayed 3 nights in May 2025

10/10

Finally a hotel in Japan that provides good quality pillows.
Stayed 2 nights in Feb 2025

8/10

Great location and good amenities.
Stayed 3 nights in Dec 2024

10/10

The breakfast buffet, had a lot of options to eat from. They also had horse meat ? Yum
Stayed 1 night in Mar 2025

6/10

The room very small but the location and staffs are very friendly and helpful
Stayed 2 nights in Dec 2024

10/10

good location and very comfortable
Stayed 3 nights in Apr 2024

8/10

nice
Stayed 1 night in Sep 2024

10/10

i
Stayed 1 night in Nov 2024

10/10

We appreciated the location, and especially the staff. Most appreciated was the refund for our prepaid nights that we could no longer use due to changes in our schedule in Kumamoto.
Stayed 5 nights in May 2024

10/10

This hotel was spacious. The toilet was outside of the bathroom, which was nice. The view of the river that we had was lovely and their elevator was super fast. Amenities were all free at the front. There was coffee in the lobby but we didn’t know it was for us. Nobody explained that. The cups were so tiny though - you needed 3 cups!!! There was a fridge, hairdryer, and a large TV. If you don’t have mobility issues, it’s less than a 10 minute walk to major shopping, which was all under cover. This was lovely because it was pouring down rain the day we arrived. Clearly the local town is very helpful as we were stuck in the rain. A lady pulled over and gave us her personal umbrella because she felt bad that we were struggling to walk from the tran stop to this hotel. It was a bit of a struggle and out of the way, even after taking the tram as close as we could (number 6) The beds were super comfy. It was really updated and the pillows were great as well. It was about a half an hour walk from the station to the hotel if you were up for the walk
Stayed 2 nights in May 2025

10/10

clean
Stayed 1 night in Jul 2024

8/10

Am10 check-out time is too early
Stayed 1 night in Sep 2024

8/10

This is our second time staying at this hotel. We booked the Basic Twin Room. The bathroom is quite old. It was very different to where we stayed in last year (we got a "new" room). I think this needs to be renovated, but the room itself is quite comfy, except the air conditioner. We tried to set the temperature to the lowest with high fan, but the room was still hot and stuffy especially when sleeping. Overall, we were pretty satisfied with the stay. We got a nice view of the river, the hotel was clean, staff were polite and friendly to tourists, breakfast was very good, and is within walking distance to Sakuramachi.
Stayed 3 nights in Sep 2024

10/10

鄰近下通，方便購物和飲食。但泊車後，不能再駛出，這點不太方便。
Stayed 1 night in May 2025

10/10

以前も利用しましたが中心街で用事がある時はとても使い勝手が良い。（単身利用）ビジネス利用には快適。docomoは電波がほぼないがWiFiは問題なく使えました。
Stayed 2 nights in May 2025

6/10

Stayed 1 night in May 2025

8/10

駐車場は遠かったけど、繁華街で食事して入れてかえって良かった。 ウェルカム珈琲は朝ありがたかった。
Stayed 1 night in May 2025

8/10

下通りの近くにあり、飲み屋街からも近い。 朝食ビュッフェがとてもメニューが豊富で楽しめました。
Stayed 1 night in Feb 2025

4/10

部屋は改装されているようで綺麗でしたが、ユニットバスが最悪でした。 改装されていないようでかなり年季が入っており、洗面台は剥がれがあり、便器は黒ずんでいました。 それだけなら「仕方がないか…」と思えますが、とにかく清掃が雑なようで、 蛇口もせっかくのリファのシャワーヘッドも水垢だらけでザラザラ、バスタブもザラザラ、シャワーカーテンも赤カビのような汚れ、いたるところに赤カビ、黒カビ…とにかく汚かったです。 1泊なのでなんとか耐えましたが、他のホテルにすればよかったと心から後悔しました。 そこまで汚いと、部屋の清掃も大丈夫なのか不安になりました。 チェックインのときに、アメニティが入っている引き出しについて何も案内がなかったのも気になりました。 (他のお客さんが取っているのを見て察しました) 普段関西でよくビジネスホテルを利用しますが、熊本ではこれが普通なのでしょうか…？ 以前札幌で利用したホテルマイステイズプレミアがとてもよかったのと、シモンズのベッドを目当てに今回利用しましたが、このホテルはとても残念でした。 衛生面が気になる方は絶対にお勧めできません。
Stayed 1 night in May 2025

8/10

The breakfast is superb. The location is a bit off the track. The room charge is reasonable. I’ll be back there.
Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025

8/10

とても過ごし易いです
Stayed 1 night in Apr 2025

10/10

清潔感があって
Stayed 1 night in Apr 2025