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HOTEL THE 7 KUMAMOTO

3.0 star property

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Photo gallery for HOTEL THE 7 KUMAMOTO

Land view from property - HOTEL THE 7 KUMAMOTO (Kumamoto)
Japanese-style Quadruple Room | Desk, laptop workspace, blackout drapes, iron/ironing board - HOTEL THE 7 KUMAMOTO (Kumamoto)
Presidential Studio Suite | Desk, laptop workspace, blackout drapes, iron/ironing board - HOTEL THE 7 KUMAMOTO (Kumamoto)
Exterior - HOTEL THE 7 KUMAMOTO (Kumamoto)
Restaurant - HOTEL THE 7 KUMAMOTO (Kumamoto)
Close to Kumamoto-jo Hall and Kumamoto Castle, HOTEL THE 7 KUMAMOTO provides laundry facilities, a restaurant, and more. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, Non Smoking, City View

Standard Single Room, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room Single Use, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room Single Use, Non Smoking, City View

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking, City View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking, City View

Standard Twin Room, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, City View

Deluxe Twin Room, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, City View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Twin Room

Luxury Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Luxury Twin Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese-style Quadruple Room

Japanese-style Quadruple Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Japanese-style Quadruple Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Presidential Studio Suite

Presidential Studio Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Presidential Studio Suite

  • 163 sq m
  • 1 bedroom
  • Sleeps 8
  • 6 Double Beds
  • Free WiFi

About the neighborhood

Located in Chuo Ward, a neighborhood in Kumamoto, HOTEL THE 7 KUMAMOTO is near a train station and near theme parks. Kumamoto Castle and Sakura-no-baba Josaien are local landmarks, and the area's natural beauty can be seen at Takaseurakawamizugiwa Ryokuchi Park and Kitaoka Nature Park. Looking to enjoy an event or a game while in town? See what's happening at Kumamoto Suizenji Stadium or Aqua Dome Kumamoto. Visit our Kumamoto travel guide
Map
20-1, Kumamoto, kummoto, 8600013

What's nearby

  • A busy urban street with modern buildings, a tram, and pedestrians.
    Sunroad Shinshigai Shopping Street
    6 min walk - 0.3 miles
  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    13 min walk - 0.7 miles
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    6 min drive - 0.8 miles
  • Sakura Machi Kumamoto
    7 min walk - 0.4 miles
  • Kumamoto-jo Hall
    8 min walk - 0.5 miles

Getting around

  • Kumamoto Minami Station
    6 min drive
  • Suidocho Tram Stop
    17 min walk
  • Kumamoto Airport (KMJ)
    45 min drive

Restaurants

  • 湯上り処Sola
    6 min walk
  • 秀ちゃんラーメン
    5 min walk
  • 旅彩
    5 min walk
  • 中華旬菜 燕燕
    3 min walk
  • mighty club
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 715 for children
  • A restaurant

Things to do

  • 2 indoor hot springs
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • 2 indoor hot springs
  • Hot springs open from 4:00 PM - 9:00 PM
  • Hot springs water temperature - 108 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1430 for adults and JPY 715 for children
  • Uncovered self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

Hot springs access available from 4:00 PM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is HOTEL THE 7 KUMAMOTO pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1100 per night. Limited spots are available.

What time is check-in at HOTEL THE 7 KUMAMOTO?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at HOTEL THE 7 KUMAMOTO?

Check-out is at 10:00 AM.

Where is HOTEL THE 7 KUMAMOTO located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Kumamoto-jo Hall and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade are also within 10 minutes. Suidocho Tram Stop is 17 minutes by foot and Kumamoto Station is 22 minutes.

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Reviews

HOTEL THE 7 KUMAMOTO Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 125 reviews
Rating 8 - Good. 41 out of 125 reviews
Rating 6 - Okay. 25 out of 125 reviews
Rating 4 - Poor. 5 out of 125 reviews
Rating 2 - Terrible. 0 out of 125 reviews

Reviews

Verified

10/10 Excellent

Martyn J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel with an onsen. Walking distance to main shopping district
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ricki

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room comparing to some other hotels had room for two big suitcases and still had room to walk. Easy to access the bus to travel around as it was right outside the corner of hotel.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind and courteous, and were very much the highlight of my stay. But the room smelt of cigarettes and the construction on the building made it difficult to navigate.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating even though I don't speak any japanese
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Suet Moey

Liked: Cleanliness, property conditions & facilities
clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in eher ruhiger Lage in der Nähe des Bus Terminals (10 Minuten zu Fuß) und Bahnhof (20 Minuten am Fluss lang). Busse und Tram gibt es auch. Das Frühstück ist super, Buffet mit viel Auswahl, unbedingt dazu buchen. Es gibt Zimmer mit eigenem (sehr kleinen Bad in unserem Fall) Bad, aber auch welche ohne, ggf. drauf achten. Sonst ist alles da was man braucht, auch Waschmaschinen und öffentliches Onsen. Es gibt gratis Softdrinks und Bier im 3. Stock (Onsen und Waschmaschine etc sind da). Definitiv Empfehlung!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

NOBUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のメニューも豊富で、味も良かったです。
Stayed 1 night in May 2026
Verified

8/10 Good

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は詰め込み式となる為、奥側に止めて前に他車が止まると、出庫に多少時間がかかる
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Spa. Asiatisches Frühstück gut. Zimmer gut.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kayoko

前回もとても良かったのですがトイレの便座を温座にして欲しい。まだ寒いので冷たかったです。朝食も前回はシフォンケーキがとても美味しかったのに今回は無かったので残念でした。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanaf het hotel ben je in 5 minuten met de bus of de tram bij het station en er is op loopafstand van alles te beleven. Winkels, kleine supermarkten en ook het Kumamoto kasteel. Het hotel is schoon en netjes en heeft genoeg voorzieningen. Het personeel is uitermate vriendelijk en altijd bereid om je te helpen.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

HIROTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食がとても美味しかった。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHUICHI

少しコンビニまでの距離があった。駐車場が狭かった。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities
スタッフさんの対応が大変良く、連泊でしたが過ごしやすかったです。 また、朝食のバイキングも後付けでお願いしましたが、大変美味しく大満足でした。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

YUKI

Liked: Cleanliness, amenities, property conditions & facilities
キレイだった
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Oct 2025
Verified

8/10 Good

TAMEO

Liked: Cleanliness, staff & service, amenities
スタッフの方々がとても丁寧でテキパキ仕事をされていて好感が持てた。一方で設備が古く、特にトイレの流す音が気になる。深夜に隣の部屋のトイレを流す音がかなり大きい。
Stayed 1 night in Sep 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
大浴場に入れたのがよかったです
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YASUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食がおすすめです。

熊本の料理「からしれんこん」「高菜ごはん」などが提供されとてもおいしかったです。
Stayed 1 night in Sep 2025
Verified

4/10 Poor

ITSUO

Disliked: Staff & service, amenities, property conditions & facilities
生憎、外壁の工事中のため、朝から作業の物音がしました。たまたまこちらの仕事が夜遅く、朝はチェックアウトぎりぎりまで休もうと考えていたため残念でした。 館内に工事中であることの但し書きは貼ってありましたが、フロントのスタッフはそのことに一言も触れずに部屋に入りました。少しでも事前に知らされていたらと思います。
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
総合的には価格も安く良かったが、フロントがカビ臭いのが残念だった、、
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

荒木

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝、大浴場で入浴しましたが 酔いが覚めてスッキリしました。 清潔感があり良かったです。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tatsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は熊本をいっぱい感じれるお料理がいっぱいなで満足でした
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante práctico y conveniente el hotel todos muy amables
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

RITSUKO

Liked: Cleanliness, staff & service, property conditions & facilities
シンプルで安くて立地が良いので ビジネス向き
Stayed 1 night in Jul 2025