See all properties

Hotel Crown Hills Kumamoto

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Crown Hills Kumamoto

A buffet with various dishes and condiments. - Hotel Crown Hills Kumamoto (Kumamoto)
A hotel room with two beds, a desk with a computer, a telephone, and a television. - Hotel Crown Hills Kumamoto (Kumamoto)
A multi-story hotel with a uniform facade, numerous windows, and a sign in a foreign language at the top. - Hotel Crown Hills Kumamoto (Kumamoto)
A reception desk with a clock, a computer, and informational posters. There are chairs and a small table in front. - Hotel Crown Hills Kumamoto (Kumamoto)
A bathroom with wooden cabinets, a sink, two mirrors, and a clock on the wall. - Hotel Crown Hills Kumamoto (Kumamoto)
Located close to Kumamoto Castle, Hotel Crown Hills Kumamoto provides dry cleaning/laundry services, a full-service spa, and a sauna. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a television, and a wardrobe.

Single Room, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a chair, and a television.

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

A hotel room with a bed, two pillows, a headboard, a bedside table, and a door.

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

A hotel room with a bed, a desk, a chair, a television, and a small refrigerator.

Double Room, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a telephone, and a television.

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk with a computer, a telephone, and a television.

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi-double room, Non Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and informational brochures.

Semi-double room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Semi-double room, Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and informational brochures.

Semi-double room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Chuo Ward, a neighborhood in Kumamoto, is home to Hotel Crown Hills Kumamoto. Kumamoto Castle and Sakura-no-baba Josaien are local landmarks, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
Map
67-1 Karashimacho Chuo Ward, Kumamoto, Kumamoto, 860-0804

What's nearby

  • A busy urban street with modern buildings, a tram, and pedestrians.
    Sunroad Shinshigai Shopping Street
    6 min walk - 0.4 miles
  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    12 min walk - 0.6 miles
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    20 min walk - 1.1 miles
  • Kumamoto-jo Hall
    4 min walk - 0.3 miles
  • Sakura Machi Kumamoto
    4 min walk - 0.3 miles

Getting around

  • Kumamoto Minami Station
    8 min drive
  • Suidocho Tram Stop
    18 min walk
  • Kumamoto Airport (KMJ)
    46 min drive

Restaurants

  • 黒亭
    3 min walk
  • 湯上り処Sola
    3 min walk
  • 寿司じじや
    3 min walk
  • 三笠うどん
    4 min walk
  • 牛深丸
    6 min walk

Similar properties

A spacious indoor area with a staircase, carpeted floors, and a reception desk.
Nest Hotel Kumamoto
Chuo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
7.6 out of 10, Good, 1,001 reviews
Nest Hotel Kumamoto
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Uncovered self parking fee: JPY 800 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Crown Hills Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 800 per night.

What time is check-in at Hotel Crown Hills Kumamoto?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of JPY 1000 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Crown Hills Kumamoto?

Check-out is at 10 AM. Late check-out is available for JPY 1000 (subject to availability).

Where is Hotel Crown Hills Kumamoto located?

Located in Chuo Ward, this spa hotel is within 1 mi (2 km) of Kumamoto-jo Hall and Kumamoto Castle. Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street are also within 10 minutes. Suidocho Tram Stop is 18 minutes by foot and Kumamoto Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Crown Hills Kumamoto Reviews

6.8

6.6

Cleanliness

6.6

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 20 out of 61 reviews
Rating 4 - Poor. 7 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Jazz bars nearby. Breakfast was Japanese and the kinpira burdock root salad was delicious
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で良かった！
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションも料金も満足でした。 また朝食も落ちついていただくことができてよかったです。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
時間帯が良かったのか大浴場が貸し切り状態で快適でした
Stayed 1 night in Feb 2026
Verified review

8/10 Good

大浴場入れなかったけど １階の漫画コーナーが良かった
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
客室の古さは否めないが清掃は行き届いています。 隣の部屋の排水の音が響くのが気になるが、これは諦めるしかない。 朝食のメニューは料金を考えれば妥当。朝食会場のスタッフは元気がいいです。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

湿気が多いのかな？

出張の1泊のみなのでそこまで不満は無いが、旅行での宿泊なら選ばないかも。フロント周辺でも古い感じの臭いがあり、部屋でも若干感じる。 お風呂のカビはカビキラーなどで取れると思うが、何故やらないのか？やってもすぐ増殖するのか？ エアコンを点けっぱなしにしても布団の湿気が取れない感じで、寝心地は快適とは言えなかった。 朝食は満足です。
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
マンションと一体になっている為駐車場が分からないです。それによりトラブルになりました。 駐車場についても説明もありません。 そもそも駐車場代別なら泊まらなかったです。 部屋に入ってすぐに異臭(前の宿泊者の汗臭？)きつかったです。 シャワーの出方がおかしくほぼホースで洗ってるのと変わらなかったです。
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

値段相応、安く泊まりたい方には最適
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
色々と設備が古く、修繕も追いついていません。部屋のドアガードは壊れ、古い鍵タイプのホテル鍵のみ。部屋のシャワーカーテンは浴槽の高さギリギリで、シャワーを使うと水浸しになります。ロビーも少し変わった匂いがしました。
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

古いホテル

古い建物なので所々メンテナンスが必要。　大浴場は広くてよかった
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Disliked: Amenities
古い。壁も薄いのか、他の部屋の人の咳などがよく聞こえる。エレベーターが遅く1大しかないので混む。歯磨きなどもフロントから自分でもっていくシステムで、歯ブラシくらいは部屋においといてほしい。翌日荷物を預けて昼頃取りに行ったが、その時の対応の人の態度がぶっきらぼうだった。、
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
清潔さが少し厳しいと思いました。あとWifiが、弱過ぎて、ネット漫画さえ、読みにくく感じました
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service

ビジネス滞在向き

昔ながらのホテル、といった佇まいと内装。朝食会場に至るまでの通路や会場そのものなど、絨毯や壁紙に古さを感じるところがあるので、綺麗さ重視の人にはマイナスポイントかも。シングルルームは思っていたより狭く感じた。ホテル駐車場が満車でもすぐ近くにパーキングがあり、利用時は駐車後24時間800円だった。フロント前にある熊本土産コーナーは商品が充実していて、宿泊者無料のマッサージ機も２台あり、とても良い使い心地だった。
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があるとの事で予約したが、男性専用だったので、ガッカリ❗施設の紹介にそれを記入してほしかった！
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
とにかく汚かった。 部屋風呂が狭くトイレ側に大量に水が流れ出て水浸し。排水も悪く最悪。 もう利用したくない。
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yyyhhjh
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設としてボロボロにもかかわらず、1泊15,000以上もした。 金額に対してコスパが悪い。 一晩中トイレタンクに水が流れっぱなしで、良く眠れませんでした． フロントでは、朝食券を購入したにもかかわらず、朝食無と伝えられるなど、対応に不満ありです。 きっちり日本人スタッフが対応すべきですね。
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
バスが狭い。時間が遅いと朝食の卵が無かった。
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
大浴場が使用できず。 部屋飲み用にコップを借りようとしたが、無いとの事。問い合わせに対して フロントの対応が気遣いに欠けている。
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のビジネスホテル
Stayed 2 nights in Nov 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段的にあんなもんかな！
Stayed 1 night in May 2021