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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property
Natural hot springs and modern comforts create a peaceful retreat in Kumamoto's city center, where travelers can truly unwind after exploring

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Photo gallery for Dormy Inn Kumamoto Natural Hot Spring

A hot spring bath with stone walls and wooden accents. - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Lobby - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
An outdoor seating area with tables and chairs, surrounded by glass railings and potted plants. - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Exterior - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Lobby - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Dormy Inn Kumamoto Natural Hot Spring in Chuo Ward is a perfect recovery spot for travelers. Soak in the mineral-rich indoor hot spring, book a massage or reflexology session, and enjoy practical touches like luggage storage and free WiFi throughout.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Double Room without Cleaning Service - Non-Smoking

A hotel room with a bed, a television on a stand, a window with curtains, and a wall-mounted light.

Double Room without Cleaning Service - Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Queen Room without Cleaning Service - Non-Smoking

A hotel room with a bed, a television on a stand, a window with curtains, and a wall-mounted light.

Queen Room without Cleaning Service - Non-Smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

Premium bedding, down comforters, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes

Double Room, Non Smoking (14.3-14.7sqm)

8.6 out of 10
Excellent
(49 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes

Twin Room, Non Smoking (22.4-23.0sqm)

9.4 out of 10
Exceptional
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Room, Non Smoking (17.2sqm)

A hotel room with a large bed, bedside table, chair, and a wardrobe.

Queen Room, Non Smoking (17.2sqm)

8.6 out of 10
Excellent
(26 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

A hotel room with two beds, a round table, and a traditional Japanese-style lamp.

Japanese Western Room, Non Smoking (29.7sqm)

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

Premium bedding, down comforters, blackout drapes

Corner Twin Room, Non Smoking (28.1sqm)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Run of House, Non Smoking

A hotel room with a bed, a TV on a stand, a window with curtains, and a nightstand with a lamp.

Run of House, Non Smoking

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Run of House, Non Smoking without Cleaning Service

A hotel room with a bed, a TV on a stand, a window with curtains, and a nightstand with a lamp.

Run of House, Non Smoking without Cleaning Service

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

A hotel room with a large bed, bedside table, chair, and a wardrobe.

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Premium bedding, down comforters, blackout drapes

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

A hotel room with two beds, a round table, and a traditional Japanese-style lamp.

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Premium bedding, down comforters, blackout drapes

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

Premium bedding, down comforters, blackout drapes

Double Room, Non Smoking (Single Use, No Housekeeping Service)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Smoking (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes

Twin Room, Smoking (22.4-23.0sqm)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Room, Smoking (17.2sqm)

A hotel room with a large bed, bedside table, chair, and a wardrobe.

Queen Room, Smoking (17.2sqm)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Corner Twin Room, Smoking (28.1sqm)

Premium bedding, down comforters, blackout drapes

Corner Twin Room, Smoking (28.1sqm)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Smoking (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes

Double Room, Smoking (14.3-14.7sqm)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Kumamoto, Dormy Inn Kumamoto Natural Hot Spring is in the city center. Kumamoto Prefectural Traditional Crafts Centre and Contemporary Art Museum Kumamoto are cultural highlights, and travelers looking to shop may want to visit Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street. Looking to enjoy an event or a game while in town? See what's happening at Kumamoto Suizenji Stadium or Aqua Dome Kumamoto. Visit our Kumamoto travel guide
Map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804

What's nearby

  • A busy urban street with modern buildings, a tram, and pedestrians.
    Sunroad Shinshigai Shopping Street
    3 min walk - 0.2 miles
  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    9 min walk - 0.5 miles
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    17 min walk - 0.9 miles
  • Kumamoto-jo Hall
    1 min walk - 0.1 miles
  • Sakura Machi Kumamoto
    1 min walk - 0.1 miles

Getting around

  • Kumamoto Minami Station
    7 min drive
  • Suidocho Tram Stop
    16 min walk
  • Kumamoto Airport (KMJ)
    46 min drive

Restaurants

  • 黒亭
    2 min walk
  • 湯上り処Sola
    1 min walk
  • Starbucks
    4 min walk
  • あか牛dining yoka-yoka
    4 min walk
  • マクドナルド
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Hatago

Things to do

  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Spa

  • Deep-tissue massages
  • Hot springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Frequently asked questions

Is Dormy Inn Kumamoto Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1500 per night.

What time is check-in at Dormy Inn Kumamoto Natural Hot Spring?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Dormy Inn Kumamoto Natural Hot Spring?

Check-out is at 11 AM.

Where is Dormy Inn Kumamoto Natural Hot Spring located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Kumamoto-jo Hall and Kumamoto Castle. Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street are also within 5 minutes. Suidocho Tram Stop is 16 minutes by foot and Fujisakigumae station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dormy Inn Kumamoto Natural Hot Spring Reviews

9.0

Wonderful

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 295 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Ching Sin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable stay at Dormy Inn Natural Hot Springs. The location is excellent. One of the highlights of my stay was the complimentary ramen served in the evening, which was a nice and thoughtful touch after a long day of sightseeing. The hotel itself was comfortable, and the hot springs facilities were a great way to relax. Overall, I was very satisfied with my experience and would definitely stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pisit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9.5/10 helpful stuff, great onsen with sauna
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, good amenities. Very clean and hygiene.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the amenities were lovely!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoy staying at Dory Inn and try to stay at their ends wherever you can.. I especially like the breakfast and the unset
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Im

Liked: Cleanliness, amenities, property conditions & facilities
I recommend this place to those who like a time for relaxation
Stayed 1 night in May 2025
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities
Room was small but comfortable. The bath are great. The evening noodle bowl is a treat. Only tging is that the smoking area is beside the checkin counter and it really stinks
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Clean room. Nice staff. Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with onsen.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good onsen experience. Complimenary ramen and snacks are a plus.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Great onsen
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hwoon-Yong

Liked: Cleanliness, staff & service, amenities
All of them
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ahjajuan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were help. I needs to move room due to a very loud snorer who woke me up at 2am and smell of cooking in the morning despite being on the 21th floor
Stayed 3 nights in Oct 2025
Verified

8/10 Good

John

Liked: Amenities, property conditions & facilities
The location is super convenient for the bus terminal but a decent walk from the train station. Alternatively it's a 5-10 minute bus ride through the slow, slow traffic (everyone seems to drive in Kumamoto!). There is no key card reader in the elevator, so basically anyone can wander onto your floor if they look like they might be a guest (there are a lot of staff in the lobby, but even so, not the most secure!). The Japanese staff were very polite, and the Chinese-speaking staff were very polite by Chinese standards, which is not quite the same, but fine with me. I can imagine they get complaints from Japanese travellers, though. I didn't try the buffet breakfast, but I probably would next time as there are limited breakfast options nearby. There is free coffee available, although the impression I got is that it was no longer free during breakfast. The rooms were large and comfortable but cleaning was not the best. There was a layer of dust on everything such as the TV and along the skirting behind the bed, and a sticky ring from a glass on the desk. I found an (unused) menbo on the chair. Overall the impression I got was that cleaning was rushed but not terrible by any means. I was using a bus a lot on this trip, so it was very convenient. If I were doing that again, I'd probably stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

TADASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港バスの駅から近くて便利だった。
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

TERUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
桜町バスターミナルに近くて便利でした。 温泉もリラックスできて良かったです。
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備そのものは結構古いのではと思いましたが、古いだけで清潔に保たれていたと思います。それ以上に素晴らしかったのはスタッフの対応でした。フロントはもちろん、レストランや風呂の担当スタッフは誰もが丁寧かつフレンドリーで非常に好感が持てました。
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

MAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン/アウトは無人機で便利だし 夜泣きそばを出してくれるスタッフさんたちは丁寧で気持ちが良かった
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

RISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広く、キレイな環境で快適にホテルでの時間を過ごすことができました。 立地も熊本城ホールの目の前で今回熊本城に用事があった為、非常に便利でした。 温泉も良く、夜食の夜鳴き蕎麦も美味しかったです。 モーニングのビュッフェの種類もたくさんありました。
Stayed 1 night in Jul 2026
Verified

6/10 Okay

Maki

Liked: Staff & service, amenities
Great. Crowded. Good for single or couple traveler.
Stayed 1 night in Jul 2026
Verified

8/10 Good

SAKURAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーター等宿泊者以外も出入りできてしまう所は改善したほうが良いと思う。 朝の朝食時に外部の人が勝手にコーヒーを入れて持ち帰りしていた。キョロキョロしていて怖かったしスタッフも気づいていなかった。
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Mayumi

Liked: Staff & service, amenities
backnumberのライブのために２泊利用しました。朝食はとても美味しく大満足。お風呂も良かったのですが、日曜日の夜は満員で、ロッカー空かず待たなければならず大変さでした。立地条件はとてもよくて楽しい旅行になりました。またどこかでドーミーインに泊まりたいと思います。
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングがどれも美味しかったです！ ハズレなしです
Stayed 1 night in Jun 2026