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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property
Natural hot springs and modern comforts create a peaceful retreat in Kumamoto's city center, where travelers can truly unwind after exploring

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Hot springs - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Exterior - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Lobby - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Lobby - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Exterior - Dormy Inn Kumamoto Natural Hot Spring (Kumamoto)
Dormy Inn Kumamoto Natural Hot Spring in Chuo Ward is a perfect recovery spot for travelers. Soak in the mineral-rich indoor hot spring, book a massage or reflexology session, and enjoy practical touches like luggage storage and free WiFi throughout.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

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Showing 21 of 21 rooms

View all photos for Double Room without Cleaning Service - Non-Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room without Cleaning Service - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Queen Room without Cleaning Service - Non-Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room without Cleaning Service - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

  • Sleeps 3
  • Free WiFi

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

8.4 out of 10
Very good
(48 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm)

9.4 out of 10
Exceptional
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Room, Non Smoking (17.2sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room, Non Smoking (17.2sqm)

8.8 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm)

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Run of House, Non Smoking

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Run of House, Non Smoking

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Run of House, Non Smoking without Cleaning Service

Premium bedding, down comforters, blackout drapes, iron/ironing board

Run of House, Non Smoking without Cleaning Service

  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room, Non Smoking (Single Use, No Housekeeping Service)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Smoking (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Twin Room, Smoking (22.4-23.0sqm)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Room, Smoking (17.2sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room, Smoking (17.2sqm)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Corner Twin Room, Smoking (28.1sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room, Smoking (28.1sqm)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Smoking (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room, Smoking (14.3-14.7sqm)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Kumamoto, Dormy Inn Kumamoto Natural Hot Spring is in the city center. Kumamoto Prefectural Traditional Crafts Centre and Contemporary Art Museum Kumamoto are cultural highlights, and travelers looking to shop may want to visit Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street. Looking to enjoy an event or a game while in town? See what's happening at Kumamoto Suizenji Stadium or Aqua Dome Kumamoto. Visit our Kumamoto travel guide
Map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804

What's nearby

  • Kumamoto_ShinshigaiShotengai_553248621562271767_08
    Sunroad Shinshigai Shopping Street
    3 min walk - 0.2 miles
  • Kumamoto_KumamotoCityHall_553248621532762754_04
    Kumamoto City Hall
    9 min walk - 0.5 miles
  • Kumamoto, Japan - Nov 23 2022: Kumamoto Castle's history dates to 1467. In 2006, Kumamoto Castle was listed as one of the 100 Fine Castles of Japan by the Japan Castle Foundation
    Kumamoto Castle
    17 min walk - 0.9 miles
  • Kumamoto-jo Hall
    1 min walk - 0.1 miles
  • Sakura Machi Kumamoto
    1 min walk - 0.1 miles

Getting around

  • Kumamoto Minami Station
    7 min drive
  • Suidocho Tram Stop
    16 min walk
  • Kumamoto Airport (KMJ)
    46 min drive

Restaurants

  • 黒亭
    2 min walk
  • 湯上り処Sola
    1 min walk
  • Starbucks
    4 min walk
  • あか牛dining yoka-yoka
    4 min walk
  • Sakura Machi Garden Cafe
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Hatago

Things to do

  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Spa

  • Deep-tissue massages
  • Hot springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Frequently asked questions

Is Dormy Inn Kumamoto Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1500 per night.

What time is check-in at Dormy Inn Kumamoto Natural Hot Spring?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Dormy Inn Kumamoto Natural Hot Spring?

Check-out is at 11 AM.

Where is Dormy Inn Kumamoto Natural Hot Spring located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Kumamoto-jo Hall and Kumamoto Castle. Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street are also within 5 minutes. Suidocho Tram Stop is 16 minutes by foot and Fujisakigumae station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dormy Inn Kumamoto Natural Hot Spring Reviews

9.0

Wonderful

8.8

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 611 out of 1017 reviews
Rating 8 - Good. 297 out of 1017 reviews
Rating 6 - Okay. 74 out of 1017 reviews
Rating 4 - Poor. 19 out of 1017 reviews
Rating 2 - Terrible. 16 out of 1017 reviews

Reviews

Verified

10/10 Excellent

Ching Sin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable stay at Dormy Inn Natural Hot Springs. The location is excellent. One of the highlights of my stay was the complimentary ramen served in the evening, which was a nice and thoughtful touch after a long day of sightseeing. The hotel itself was comfortable, and the hot springs facilities were a great way to relax. Overall, I was very satisfied with my experience and would definitely stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pisit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9.5/10 helpful stuff, great onsen with sauna
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, good amenities. Very clean and hygiene.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoy staying at Dory Inn and try to stay at their ends wherever you can.. I especially like the breakfast and the unset
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the amenities were lovely!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities
Room was small but comfortable. The bath are great. The evening noodle bowl is a treat. Only tging is that the smoking area is beside the checkin counter and it really stinks
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Im

Liked: Cleanliness, amenities, property conditions & facilities
I recommend this place to those who like a time for relaxation
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Clean room. Nice staff. Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with onsen.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Timothy

Great onsen
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hwoon-Yong

Liked: Cleanliness, staff & service, amenities
All of them
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ahjajuan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were help. I needs to move room due to a very loud snorer who woke me up at 2am and smell of cooking in the morning despite being on the 21th floor
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Apr 2025
Verified

8/10 Good

John

Liked: Amenities, property conditions & facilities
The location is super convenient for the bus terminal but a decent walk from the train station. Alternatively it's a 5-10 minute bus ride through the slow, slow traffic (everyone seems to drive in Kumamoto!). There is no key card reader in the elevator, so basically anyone can wander onto your floor if they look like they might be a guest (there are a lot of staff in the lobby, but even so, not the most secure!). The Japanese staff were very polite, and the Chinese-speaking staff were very polite by Chinese standards, which is not quite the same, but fine with me. I can imagine they get complaints from Japanese travellers, though. I didn't try the buffet breakfast, but I probably would next time as there are limited breakfast options nearby. There is free coffee available, although the impression I got is that it was no longer free during breakfast. The rooms were large and comfortable but cleaning was not the best. There was a layer of dust on everything such as the TV and along the skirting behind the bed, and a sticky ring from a glass on the desk. I found an (unused) menbo on the chair. Overall the impression I got was that cleaning was rushed but not terrible by any means. I was using a bus a lot on this trip, so it was very convenient. If I were doing that again, I'd probably stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

株式会社

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所も便利よくまた利用したい お風呂も良い
Stayed 1 night in Apr 2026
Verified

8/10 Good

hiroto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
321号室でした 迷路のような部屋で落ち着かないでした 妻より全身の姿見鏡が欲しいとの事 便座がグラグラしていたとの事でした。
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Yamano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
風呂のロッカーのカギがシンプルで使いやすい。
Stayed 1 night in Jun 2026
Verified

8/10 Good

MASAAKI

Liked: Cleanliness
コンビニも近くにあり便利
Stayed 1 night in Jun 2026
Verified

8/10 Good

Takao

Liked: Cleanliness, staff & service, property conditions & facilities
ない
Stayed 1 night in May 2026
Verified

6/10 Okay

HIROSHI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
立地は良かったですが、1階の共同トイレの劣化が気になりました
Stayed 1 night in May 2026
Verified

10/10 Excellent

NAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 1 night in May 2026
Verified

10/10 Excellent

Natsue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は地元料理を取り揃えてとても美味しいビュッフェでした。 大浴場も露天風呂も快適で、個人的にはヘアドライヤーがパナソニックのナノイーだったことがとても嬉しかったです。 大満足です！
Stayed 1 night in May 2026
Verified

8/10 Good

Haeyoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주변상권이 너무 좋아요. 저녁에 다닐곳 이 많고 쇼핑센터도 편해요
Stayed 1 night in May 2026