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Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property
Hotel with 2 restaurants, near Kumamoto Castle

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Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Interior
Junior Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk
Exterior
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 22.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (High Floor)

Combined shower/tub, rainfall showerhead, designer toiletries

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 22.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Kumamon Theme)

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds (Kumamon Theme)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 76.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Combined shower/tub, rainfall showerhead, designer toiletries

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Kumamon Theme)

Combined shower/tub, rainfall showerhead, designer toiletries

Room, 2 Twin Beds (Kumamon Theme)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

1 bedroom, minibar, in-room safe, desk

Standard Room (Upgraded)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor) | 1 bedroom, minibar, in-room safe, desk

Room, Multiple Beds (High Floor)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 58.2 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Shower/tub combination
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860

What's nearby

  • Kumamoto Station Tourist Information Center - 12 min walk - 0.7 miles
  • Kumamoto-jo Hall - 14 min walk - 0.8 miles
  • Sakura Machi Kumamoto - 14 min walk - 0.8 miles
  • Kumamoto City Hall - 2 min drive - 1.2 miles
  • Kumamoto Castle - 3 min drive - 1.6 miles

Getting around

  • Suidocho Tram Stop - 2 min drive
  • Kumamoto Station - 11 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪珈琲回廊 - ‬9 min walk
  • ‪源ZO-NE - ‬7 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪カレーと牛ごはん - ‬6 min walk
  • ‪魚蔵 - ‬5 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

Upscale hotel near Kumamoto Castle
Consider a stay at Crowne Plaza ANA Kumamoto New Sky by IHG and take advantage of dry cleaning/laundry services, a bar, and a business center. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), free train station drop-off, and self parking (surcharge)
  • A water dispenser, a gift shop, and luggage storage
  • A porter/bellhop, wedding services, and a 24-hour front desk
Room features
All 187 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Free train station drop-off shuttle
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Felice
  • Kohrin
  • Suncielo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Frequently asked questions

Is Crowne Plaza ANA Kumamoto New Sky by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza ANA Kumamoto New Sky by IHG?

Self parking is available for JPY 1500 per day.

What time is check-in at Crowne Plaza ANA Kumamoto New Sky by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza ANA Kumamoto New Sky by IHG?

Check-out is at 11 AM.

Does Crowne Plaza ANA Kumamoto New Sky by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1000 per person applies.

Where is Crowne Plaza ANA Kumamoto New Sky by IHG located?

Located in Chuo Ward, this hotel is 0.4 mi (0.7 km) from Kumamoto Shintoshin Plaza and 1.4 mi (2.3 km) from Kumamoto Castle. Kumamoto Station Tourist Information Center and Kitaoka Nature Park are also within 15 minutes. Kumamoto Station is 11 minutes by foot and Suidocho Tram Stop is 26 minutes.

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Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 952 reviews
Rating 8 - Good. 404 out of 952 reviews
Rating 6 - Okay. 72 out of 952 reviews
Rating 4 - Poor. 25 out of 952 reviews
Rating 2 - Terrible. 8 out of 952 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 6 minutes walk to the central area of the city. However, it is very close and the location is great. Great hotel and great staff also.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023

8/10 Good

Berwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but far from popular locations

A bit far from shops, A-line tram can get you to popular places
Stayed 1 night in Dec 2023

8/10 Good

Hei Man Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is quite good. The room was spacious.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Liked: Amenities
O9m
Stayed 2 nights in Nov 2024

10/10 Excellent

Man Bun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Only 10 minutes from the Kumamoto Station and 20 minutes walk from the Castle. Very convenient.
Stayed 1 night in Jan 2024

8/10 Good

Yuen Woon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Staff & service
A bit dusty in the room. No need to replace paper slippers every day. Suggest to provide foam pillows.
Stayed 3 nights in Feb 2024

10/10 Excellent

MASAKI

Liked: Staff & service, amenities, property conditions & facilities
久しぶりに宿泊したが最高でした。
Stayed 1 night in Apr 2025

10/10 Excellent

Mizuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Hidenori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kyunghye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wonil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 매우 친절해요
Stayed 3 nights in Feb 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

友人訪問

概ね問題は無いのですが、バスルームの赤カビが少し気になりました。
Stayed 2 nights in Feb 2025

6/10 Okay

Jude Theddeus

Stayed 1 night in Feb 2025

8/10 Good

satoshi

Stayed 1 night in Feb 2025

8/10 Good

Hyukjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Taesoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

masahiro

Stayed 1 night in Jan 2025