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Ark Hotel Kumamotojomae

Property class: 3

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Photo gallery for Ark Hotel Kumamotojomae

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains. - Ark Hotel Kumamotojomae (Kumamoto)
A spacious lobby with a curved ceiling, a reception desk, and a seating area with wicker furniture. - Ark Hotel Kumamotojomae (Kumamoto)
A spacious lobby with a curved ceiling, a seating area with wicker chairs, a round table, and a view of a garden through large windows. - Ark Hotel Kumamotojomae (Kumamoto)
A spacious dining area with multiple tables and chairs, large windows offering views of the city, and a modern ceiling design. - Ark Hotel Kumamotojomae (Kumamoto)
A reception area with a wooden desk, computer, and a potted plant. - Ark Hotel Kumamotojomae (Kumamoto)
Located close to Kumamoto Prefectural Traditional Crafts Centre and Contemporary Art Museum Kumamoto, Ark Hotel Kumamotojomae provides a garden, dry cleaning/laundry services, and conference space. Be sure to enjoy a meal at 六花-Rokka-, the on-site buffet restaurant. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Economy Double, Non Smoking (Castle View)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Economy Double, Non Smoking (Castle View)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room A, Non Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Twin Room A, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room B, Non Smoking (Castle View)

A hotel room with two beds, a nightstand with a phone, and wall-mounted lamps.

Twin Room B, Non Smoking (Castle View)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Compact Twin,Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Compact Twin,Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, and a television.

Single Room, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

A hotel room with two beds, a nightstand with a phone, and wall-mounted lamps.

Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Chuo Ward, a neighborhood in Kumamoto, Ark Hotel Kumamotojomae is in a shopping district and on a river. Kumamoto Prefectural Traditional Crafts Centre and Contemporary Art Museum Kumamoto are cultural highlights, and some of the area's notable landmarks include Kumamoto Castle and Suizenji Gardens. Looking to enjoy an event or a game? See what's going on at Aqua Dome Kumamoto or KKWing Stadium. Visit our Kumamoto travel guide
Map
5-16 Jotomachi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0846

What's nearby

  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    7 min walk - 0.4 miles
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    13 min walk - 0.7 miles
  • Contemporary Art Museum Kumamoto
    7 min walk - 0.4 miles
  • Sakura Machi Kumamoto
    14 min walk - 0.8 miles
  • Kumamoto-jo Hall
    16 min walk - 0.9 miles

Getting around

  • Fujisakigumae station
    6 min walk
  • Suidocho Tram Stop
    9 min walk
  • Kumamoto Airport (KMJ)
    45 min drive

Restaurants

  • 宝来軒
    1 min walk
  • 岡田珈琲 グランガーデン店
    2 min walk
  • pizzeria da rocco
    4 min walk
  • サンマルクカフェ 熊本上通町店
    4 min walk
  • 熊本ワイン酒場
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 六花-Rokka-

Family friendly

  • Children's books
  • Children's dinnerware
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1000 for children
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Ark Hotel Kumamotojomae pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1200 per night.

What time is check-in at Ark Hotel Kumamotojomae?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Ark Hotel Kumamotojomae?

Check-out is at 10 AM.

Where is Ark Hotel Kumamotojomae located?

This family-friendly Kumamoto hotel is located in the historical district, within a 10-minute walk of Kumamoto Prefectural Traditional Crafts Centre, Kumamoto Castle, and Kumamoto City Hall. Contemporary Art Museum Kumamoto and Kumamoto Station Tourist Information Center are also within 3 mi (5 km). Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ark Hotel Kumamotojomae Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 313 out of 1000 reviews
Rating 8 - Good. 427 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A old styke hotel but clean & good location. Good view of Kumamoto Castle. Shopping street just a few minutes walking. Lot of restaurants nearby.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice~

nice service~room with nice view
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short 10mins taxi ride from Kumamoto Train station, costs around 10USD for the taxi ride. Within walking distance to Kumamoto Castle, if walking is not your thing, you can take a taxi to the entrance of Josaien, which will lead you to the entrance of Kumamoto Castle as well. The taxi ride was around 5mins, and cost less than 6USD. It is also a short 10mins walk to Tsuruya Departmental Store, and plenty of cute shops in the nearby shopping arcade as well. Great location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Exceptional service and excellent service
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect. Castle is right across the river, Soseki Natsume's old residence is just 5 minutes walk away. You can find nice local food services like Kumamoto ramen Komurasaki and others just around the corners. Free-drink free lounge with a great castle view is just something you want to experience at you hotel. Room, building, staffs, It's an A stay. Thank you!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Great location opposite the castle and definite get a castle facing room if possible. I couldn’t get the tv to work and even when I talked to the staff it wasn’t working.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. With daily cleaning and changing of towels. Great free lounge facilities and lovely view of the castle Would definitely return
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Smart tv in the room for foreigners
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2024
Verified review

8/10 Good

最上階からの熊本城、遠くに金峰山を望めるところが素敵ですね。ロケーションが最高だと思います。だから再度宿泊しました。
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはん屋さん、飲み屋さんが近くに沢山ある！ フロント前のシャンプーバーも有り難い🙏 そして何よりも熊本城viewが最高👍 夜はNetflix見ながらゆっくりしました
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レーズナブルでしたが、綺麗なホテル。 サービスも十分、ラウンジがドリンクフリーで自由なな使えたのが最高
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋から熊本城がみえて景色がとても良いです
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

駐車場が立体だったが、車高制限が低く駐められなかった
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特に立地が良い
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
清潔な部屋を利用させていただきました。 泊まった部屋は、熊本城を真正面に見る部屋を指定したため、とても満足できる部屋でした。 ホテルのレストランを利用していないので、食事の調達が多少不便でしたが、コンビニを利用して調達しました。 ホテル以外で外食する場合は、ちょっと不便かもしれません。
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
まず次回の利用もなければ、人にもオススメできないホテルでした。理由は２つ。ホテル受付の対応、ほんと気分が悪くなる対応でした。もう少しホテルマンとしての勉強が必要だと強く思いました。その次に提携先の駐車場の対応も最悪でした。特にホテルに近い訳でもない上に、お得でもないので利用するメリットがなかったです。ほんとうに観光地のホテルとは思えないホテルでした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掃除も行き届いており、気持ちよく宿泊出来ました。朝食も美味しかったです。
Stayed 1 night in May 2026