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Ark Hotel Kumamotojomae

3.0 star property
Family-friendly hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Ark Hotel Kumamotojomae

Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Daily buffet breakfast (JPY 1980 per person)
Lobby
Point of interest
Ark Hotel Kumamotojomae is steps from Kumamoto Castle, offering a tranquil garden setting and buffet dining. Guests enjoy WiFi while exploring the nearby Contemporary Art Museum Kumamoto. The 24-hour front desk ensures smooth arrivals at any hour.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Economy Double, Non Smoking (Castle View)

Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double, Non Smoking (Castle View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room A, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room A, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room B, Non Smoking (Castle View)

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room B, Non Smoking (Castle View)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Compact Twin,Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Compact Twin,Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

Compact Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Economy Double Room With Kumamoto Castle Side Non Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Economy Double Room With Kumamoto Castle Side Non Smoking

  • Sleeps 2

View all photos for Twin Room B with Kumamoto Castle Side Non smoking

Television

Twin Room B with Kumamoto Castle Side Non smoking

  • Sleeps 2

View all photos for Twin Room A Non Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Twin Room A Non Smoking

  • Sleeps 2

View all photos for Single Room 1 Single bed Non smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room 1 Single bed Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Small Double Room Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Small Double Room Non Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

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About the neighborhood

Map
5-16 Jotomachi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0846

What's nearby

  • Contemporary Art Museum Kumamoto - 5 min walk - 0.3 miles
  • Kumamoto Castle - 6 min walk - 0.4 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto-jo Hall - 16 min walk - 0.9 miles
  • Kumamoto Station Tourist Information Center - 3 min drive - 1.8 miles

Getting around

  • Fujisakigumae station - 5 min walk
  • Suidocho Tram Stop - 10 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪pizzeria da rocco - ‬2 min walk
  • ‪Gluck Coffee Spot - ‬4 min walk
  • ‪宝来軒 - ‬3 min walk
  • ‪並木坂フルーツパーラー Fruit Mer - ‬1 min walk
  • ‪庶民の酒場 大富豪 - ‬2 min walk

About this property

Ark Hotel Kumamotojomae

Family-friendly hotel near Kumamoto Castle
Located close to Kumamoto Prefectural Traditional Crafts Centre and Contemporary Art Museum Kumamoto, Ark Hotel Kumamotojomae provides a garden, dry cleaning/laundry services, and conference space. Be sure to enjoy a meal at 六花-Rokka-, the on-site buffet restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • 4 meeting rooms, an elevator, and free newspapers
  • A vending machine, a ballroom, and a reception hall
Room features
All 222 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Highchairs, children's dinnerware, and children's books
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 900 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 六花-Rokka-

Family friendly

  • Children's books
  • Children's dinnerware
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1000 for children
  • Self parking fee: JPY 900 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Ark Kumamotojomae
Ark Hotel Kumamoto

Frequently asked questions

Is Ark Hotel Kumamotojomae pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ark Hotel Kumamotojomae?

Self parking is available for JPY 900 per night.

What time is check-in at Ark Hotel Kumamotojomae?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Ark Hotel Kumamotojomae?

Check-out is at 10 AM.

Where is Ark Hotel Kumamotojomae located?

This family-friendly Kumamoto hotel is located in the historical district, within a 5-minute walk of Kumamoto Prefectural Traditional Crafts Centre and Kumamoto Castle. Kumamoto City Hall and Contemporary Art Museum Kumamoto are also within 10 minutes. Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 5 minutes.

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Ark Hotel Kumamotojomae Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 294 out of 968 reviews
Rating 8 - Good. 421 out of 968 reviews
Rating 6 - Okay. 193 out of 968 reviews
Rating 4 - Poor. 47 out of 968 reviews
Rating 2 - Terrible. 13 out of 968 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jingnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023

10/10 Excellent

Tai Hu Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

SUI FAN LOUISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A old styke hotel but clean & good location. Good view of Kumamoto Castle. Shopping street just a few minutes walking. Lot of restaurants nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Michaelle

Liked: Cleanliness, staff & service, amenities
Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025

10/10 Excellent

wai ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice~

nice service~room with nice view
Stayed 2 nights in Feb 2024

6/10 Okay

おさむ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023

6/10 Okay

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

yasuaki

Liked: Cleanliness, staff & service, property conditions & facilities
お城側の部屋で当日は天候も良く夜昼ともお城の景色が良く見えてすばらしかった。部屋も広く清潔で良かったです。朝食もバラエティーに富んでお城の景色を眺めながらおいしく頂けました。機会が有ればまた行きたいと思います。スタッフの皆さんも親切に接していただいて有難うございました。
Stayed 1 night in Oct 2025

8/10 Good

慶文

Liked: Cleanliness, staff & service, property conditions & facilities
コスパ良しのホテルです
Stayed 1 night in Oct 2025

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方たちの応対が丁寧でよかったです。
Stayed 1 night in Oct 2025

10/10 Excellent

JUNKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は古いですが、室内は清潔感があって、アメニティも不足ありません。
Stayed 1 night in Oct 2025

8/10 Good

Masanori

Liked: Amenities
今回の宿泊時駐車の件でホテル横の有料駐車場を確保して頂きその際ホテルから車移動する際場所を確保して頂きさらに誘導迄して貰い大変感謝した次第です。 男性の方有り難う御座いました。 又使わせて頂きます。
Stayed 1 night in Sep 2025

6/10 Okay

???

Stayed 1 night in Sep 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かでゆっくりできました。
Stayed 1 night in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良い場所で落ち着いて宿泊できました
Stayed 1 night in Aug 2025

6/10 Okay

RYUSUKE

Disliked: Property conditions & facilities
エアコンが他の部屋に比べて効かない
Stayed 4 nights in Sep 2025

4/10 Poor

TORU

Liked: Staff & service
Disliked: Cleanliness
浴室の壁に髪の毛が多数、付着していた
Stayed 1 night in Aug 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
市内の上通り下通り商店街に出やすく、また電車への乗車にも便利でした。 熊本城が部屋の窓からみえるのがよかったです。朝食会場も10階で眺めがよく良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

junko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

kouhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても静かで清掃も行き届いており快適でした。
Stayed 1 night in Aug 2025

10/10 Excellent

SHUQI

Stayed 2 nights in Aug 2025

8/10 Good

Satoshi

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Norio

Stayed 1 night in Aug 2025

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