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Imperial Suites Serviced Apartment

Property class: 3.5

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Photo gallery for Imperial Suites Serviced Apartment

A balcony with two wooden benches, a potted plant, and a view of a cityscape and water. - Imperial Suites Serviced Apartment (Kuching)
A serviced apartment with a swimming pool, outdoor seating, and a view of the cityscape. - Imperial Suites Serviced Apartment (Kuching)
A spiral staircase with a glass railing, a central column, and a decorative chandelier. - Imperial Suites Serviced Apartment (Kuching)
A hotel entrance with a water feature, large columns, and a covered walkway. - Imperial Suites Serviced Apartment (Kuching)
A modern living room with a glass dining table set for four, a leather sofa, a mounted TV, and a large window with curtains. - Imperial Suites Serviced Apartment (Kuching)
At Imperial Suites Serviced Apartment, you can look forward to a garden, a bar, and a gym. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi and a business center are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 3 Bedrooms Apartment (Imperial)

A modern bedroom with a large bed, a desk, and a chair. There is a window with curtains, a wall-mounted mirror, and a light fixture.

3 Bedrooms Apartment (Imperial)

  • 157 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 3 Bedrooms Apartment (Premier)

A hotel room with a bed, a desk, and a large window with curtains.

3 Bedrooms Apartment (Premier)

  • 148 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Sofa Bed

View all photos for 3 Bedrooms Apartment (Superior)

A neatly made bed with white linens and a wooden headboard. There are two bedside tables with a small lamp on each.

3 Bedrooms Apartment (Superior)

  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for 4 Bedrooms Residence Suite

A hotel room with two beds, a desk, a chair, and a wardrobe.

4 Bedrooms Residence Suite

  • Mountain view
  • 185 sq m
  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 5 Bedrooms Penthouse Suite

A modern dining area with a rectangular table set for four, surrounded by upholstered chairs. A television is mounted on the wall, and a kitchen is visible in the background.

5 Bedrooms Penthouse Suite

  • Mountain view
  • 205 sq m
  • 5 bedrooms
  • Sleeps 15
  • 3 King Beds, 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Studio Suite, 1 Bedroom

A neatly made bed with white linens, a wooden headboard, and a bedside table with a glass top.

Executive Studio Suite, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a wooden headboard, a large window with sheer curtains, and a small table.

Apartment, 2 Bedrooms

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for 4-Bedroom Suite

Room

4-Bedroom Suite

  • Sleeps 8
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Penthouse Apartment

A bedroom with a bed, bedside table, lamp, and a mirror on the wall.

Penthouse Apartment

  • Sleeps 11
  • 1 Twin Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Suite

A bathroom with a white sink, a mirror, and a shower.

1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Kuching, Imperial Suites Serviced Apartment is connected to a shopping center. Square Tower and Sri Srinivasagar Kaliamman Temple are local landmarks, and travelers looking to shop may want to visit Kuching Boulevard Shopping Complex and City One Shopping Mall. Sarawak Orchid Garden and Borneo Happy Farm are also worth visiting. Visit our Kuching travel guide
Map
Imperial Suites, Jalan Datuk Tawi Sli, Kuching, 93250

What's nearby

  • A lake with a modern building featuring a unique roof design, a bridge in the background, and a cloudy sky.
    Kuching Waterfront
    8 min drive - 4.6 miles
  • A rocky beach with clear blue water, sandy shore, and a forested hill in the background.
    Damai Beach
    49 min drive - 29.4 miles
  • Kuching Boulevard Shopping Complex
    2 min walk - 0.1 miles
  • Sarawak General Hospital
    6 min drive - 3.4 miles
  • Vivacity Megamall
    8 min drive - 4.3 miles

Getting around

  • Kuching Intl. Airport (KCH)
    6 min drive

Restaurants

  • Koufu Food Court (口福)
    4 min walk
  • SugarBun
    3 min walk
  • Boulevard Food Court
    2 min walk
  • Boulevard Restaurant
    4 min walk
  • KFC
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Boulevard
  • Imperial Garden

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room washer/dryer
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 20 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Food and drink

  • Dining table

More

  • Iron/ironing board
  • Living room
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee for check-in between midnight and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 6 percent for credit card payments
The front desk is open daily from 8:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: MYR 100.0 per night
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Imperial Suites Serviced Apartment have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Imperial Suites Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Imperial Suites Serviced Apartment?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available from midnight–6:00 AM for a fee.

What time is check-out at Imperial Suites Serviced Apartment?

Check-out is at noon.

Where is Imperial Suites Serviced Apartment located?

Located in the heart of Kuching, this hotel is steps from Kuching Boulevard Shopping Complex, and within 3 mi (5 km) of City One Shopping Mall and Friendship Park. Sarawak General Hospital and Sarawak Contingent Police Headquarters are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Imperial Suites Serviced Apartment Reviews

7.6

Good

7.8

Cleanliness

9.4

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 68 reviews
Rating 8 - Good. 8 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 12 out of 68 reviews
Rating 2 - Terrible. 7 out of 68 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I’ve been staying this suite for several times now and they always have satisfied me with the amenities. Absolutely love the outdoor pool that located on the 6th floor. Staffs are great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Convenient location
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & cozy place, keep up the good work
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner provided 1/2hrs early check in and usage of laundry without any charge. Check in and check out process also can be done seamlessly. I will stay there again.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Imperial Suites has very spacious apartments with full kitchen. Attached to a mall with a well stocked grocery store. The Suites are located 10 minutes by Grab from the airport and 20 minutes from the Orangutan Sanctuary. But it’s 25-30 minutes from Kutchin center, there is no nearby public transportation and tour companies will not pick you up there.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice unit & nice view at 18 floor

Nice apartment with nice view of Kuching. Clean room & toilet. But one of the exhaust fan at toilet is too noisy to switch on so my children don’t want to use that toilet. In general, is a nice stay. Tq
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment really was top notch, very comfortable and incredibly well equipped. I was greeted outside hours by Lung who very quickly and efficiently got me checked in and settled in to the apartment. The properties share gym and pool facilities with the adjoining hotel and are very good and there is also an attached mall which has good shopping although I prefer the supermarket just across the main road. The Hoff, again just across the street, is a great place to get a drink and unwind a bit. It also has the added benefit of staying open quite late. Hope you enjoy the stay as much as I did.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Staff & service
Its a cheap economical place to stay.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I abandoned the place and stay at Imperial Hotel, I am trying to contact Expedia to cancel my booking at this Apartment. I wasted 1,000 dollar for nothing.
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service
All below average
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Home to stay for family

The stay was magnificent and feel like at home. Easy to go shopping because it's just down stair and within one roof. Very safe place to stay and pleasant.
Stayed 3 nights in Sep 2017
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Yes, but the internet is poor. When we got in the apartment, no direction to get the key and is late like almost 12 midnight.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

The bedrooms were not clean on arrival. The bed sheets and pillowcases had visible stains and did not appear freshly laundered. The furniture is also quite worn and would benefit from replacement or refurbishment.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, however pretty dirty living/kitchen area (think ants, clumps of hair under dining chair, crumbs, etc.), and bedsheets with stains. Things that would have been good to know are: 1. even if you've made a reservation for 6 people, they will only provide up to 4 towels because you've booked a "2 bedroom" apartment; 2. they will try and make you pay to use the laundry area, even though the listing doesn't specify that there will be an additional cost/day to use it (the laundry area is locked). The host is also not contactable via Expedia / Vrbo, so you need to try and catch them in the lobby area in the morning or evening when people are likely to be checking in/out, as they are not permanently staffed.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty, from toilets with brownish tiles, the sofa still has food crumbles. Towels quality is same asa OYO hotels, which is embarrassingly low class for Imperial. The amenities is short with not enough plates for 2 bedroom, toilet amenities is same quality as OYO (again). In short, for RM400ish a night it is low value for money
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Room was filthy, full of lice / bed bugs too. And to top it off they tried to get out of refunding the deposit since I was leaving early the next morning. Only because I strongly insisted next thing they returned it. Be very careful! I certainly don’t recommend it.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Room is dark and bed is dirty and not comfortable.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Washer & dryer were not provided but mentioned in the part of facilities given in the contract.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Imperial Suites (attached to the Imperial Hotel) is a short Grab ride from the airport, but 25-40 minutes drive from the center of Kuching. There is no near public transportation. The reason for my OK rating is management’s policy of only accepting cash payment for room (so opt to pay in advance) and charging MYR 200 cash deposit, Since there is no full time reception and stadf don’t arrive till after 9 a.m. you can’t get your deposit back in cash if you check out for a morning flight. The receptionist tried to be helpful and promised to wire us the deposit refund but arranging this is a pain snd we are still waiting.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room was not available for unclear reasons upon arrival. Sketchy and passive aggressive management. A cash damage deposit was required at check in without prior notice. A paper receipt omitted the deposit amount. A 48 hour wait for confirmation of a change was responded to only after Expedia intervention. Caveat emptor!
Stayed 15 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
When I check in, staff needs to go up the room to get the access card for me. Look unprofessional. The WiFi service down and cannot use nearby WiFi router.in addition, staff provided wrong password. At the end inform me service down and wait for outsourcing technician to fix it on next day! Even apology from staff but unfair for consumer to paid this amount with this poor service which unmatched with the facilities provided! The bath room inside doesn’t even has place or to put my bath towel or clothes
Bathroom condition
Bath room condition without any clothes holder
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
My experience at this property was really bad. Unfortunately, I was very disappointed with the condition of the property. The space was quite dirty, and the bathroom in particular was not well-maintained. There's mold and milder on the tiles and the bathroom looks like it has not been cleaned properly. The floor near the toilet was sticky and smell like pee. They also don't have internet during my stay. On too of that, they are quite misleading- on expedia site it show that the property has washing machine, but in reality they charge extra per day to use it. So misleading! Furthermore, the property does not look like the photos provided online. Because of these issues, I would not recommend this place to others. I hope the property management will take this feedback into consideration to improve the experience for future guests.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Expediaに掲載されている設備と実際の設備が大きく違っていました。電子レンジと洗濯機なのですが、スタッフに聞いたところスタジオタイプにはついていないと冷たく言われました。 また、１日目は１８時ころに到着したら、掃除が終わっていないので３０分待ってくれと言われました。１時間ほどたってからもう一回行くと、部屋がないといわれ、エマージェンシールームを準備するとのこと。 部屋の広さは同じでしたが、かけ布団はシーツがなくボロボロ、トイレは天井から水漏れなど少しひどかったです。 ２日目はまともな部屋でしたが、Wi-Fiのパスワードがどこにも書いていない、聞いても机に書いてあるとしか言われない。 アパートメントの部屋であれば想定していたような部屋だったと思います。 サービスレベルもスタッフの対応もひどいものでした。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Nice place for a break

The place is spacious and clean.
Stayed 6 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe to stay
Stayed 3 nights in May 2020