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Aparthotel

Citadines Uplands Kuching

Property class: 4

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Photo gallery for Citadines Uplands Kuching

A modern hotel with a rooftop pool, multiple balconies, and outdoor seating areas. - Citadines Uplands Kuching (Kuching)
A modern hotel room with a large window, a sofa set, a coffee table, and a bookshelf with framed certificates. - Citadines Uplands Kuching (Kuching)
A modern hotel room with a bed, a TV, a sofa, a coffee table, and a dining table with a book and glasses. - Citadines Uplands Kuching (Kuching)
A hotel room with a large bed, two bedside tables with lamps, a mirror, and a wall-mounted artwork. - Citadines Uplands Kuching (Kuching)
A modern lobby with a reception desk, seating area, and large windows offering a view. - Citadines Uplands Kuching (Kuching)
Take advantage of a terrace, a shopping mall on site, and dry cleaning/laundry services at Citadines Uplands Kuching. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for 1-Bedroom Executive Apartment, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

1-Bedroom Executive Apartment, Kitchen

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier, Kitchen

A modern kitchen with a stainless steel sink, a black stove, and a microwave on a white countertop.

Studio Premier, Kitchen

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for 2-Bedroom Executive Apartment, Kitchen

A modern hotel room with a large bed, two bedside lamps, a wall-mounted artwork, and a view of the city through large windows.

2-Bedroom Executive Apartment, Kitchen

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 1-Bedroom Premier Apartment, Kitchen

A modern living room with a flat-screen TV, a sofa, a coffee table, and a lamp.

1-Bedroom Premier Apartment, Kitchen

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Premier Apartment, Kitchen

Bathroom

2-Bedroom Premier Apartment, Kitchen

  • City view
  • 67 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Kuching, Citadines Uplands Kuching is connected to a shopping center. Sri Srinivasagar Kaliamman Temple and Square Tower are local landmarks, and travelers looking to shop may want to visit The Spring and Hills Shopping Mall. Sarawak Orchid Garden and Borneo Happy Farm are also worth visiting. Visit our Kuching travel guide
View more Aparthotels in Kuching
Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350

What's nearby

  • A lake with a modern building featuring a unique roof design, a bridge in the background, and a cloudy sky.
    Kuching Waterfront
    4 min drive - 2.3 miles
  • The Spring
    1 min walk - 0.1 miles
  • Vivacity Megamall
    2 min drive - 1.4 miles
  • City One Shopping Mall
    2 min drive - 1.4 miles
  • Sarawak General Hospital
    4 min drive - 1.8 miles

Getting around

  • Kuching Intl. Airport (KCH)
    15 min drive

Restaurants

  • Starbucks
    15 min walk
  • Nasi Kandar Line Q
    3 min walk
  • KFC
    15 min walk
  • Nando's
    15 min walk
  • Hon Ang Restaurant 鸿安酒楼
    1 min walk

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Car not required
  • Covered self parking on site (MYR 5 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 27 for adults and MYR 27 for children
  • Room service

Bedrooms

  • Bed sheets provided
  • Rollaway/extra bed: MYR 108 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • iPod dock
  • TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 18 lbs per pet)
  • Fee: MYR 500 per accommodation per night
  • Pets allowed in specific rooms
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a shopping center
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 215 units
  • 8 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for MYR 108.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 27 for adults and MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self parking fee: MYR 5.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Frequently asked questions

Does Citadines Uplands Kuching have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Citadines Uplands Kuching pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for MYR 5.00 per day. Limited spots are available.

What time is check-in at Citadines Uplands Kuching?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Uplands Kuching?

Check-out is at noon.

Does Citadines Uplands Kuching provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 16.20 per person applies.

Where is Citadines Uplands Kuching located?

Situated near the airport, this aparthotel is within 2 mi (3 km) of The Spring, Vivacity Megamall, and City One Shopping Mall. Sri Srinivasagar Kaliamman Temple and Kuching Civic Centre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines Uplands Kuching Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 164 out of 468 reviews
Rating 8 - Good. 205 out of 468 reviews
Rating 6 - Okay. 72 out of 468 reviews
Rating 4 - Poor. 13 out of 468 reviews
Rating 2 - Terrible. 14 out of 468 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
This Aparthotel is quite good and staff are helpful. Cleanliness of guest room is ok. Food varieties of Breakfast is limited.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Check-in, communication
Good location right next to spring mall. It has a shuttle into the centre of the city too. Easy for grab pick up to go into any of the national parks. Rooms are simple but clean. Kitchen is fine to use. Staff are pleasant. It’s not luxury but absolutely fine for a trip here.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff is very helpful
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The staff were friendly and awesome. Location was pretty near to waterfront and airport (approx RM10 by grab). Just one downside, there’s a Karaoke/pub at level 2 so some rooms got a free (off-key) lullabies from 10am to 2am but hey, I rather that than other noises. But it’s funny when this became a topic of conversations with other tourists staying at Citadine!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in
Pool and gym were good features
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Too old building
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities, communication
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Stayed 9 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023
Verified review

6/10 Okay

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023
Verified review

6/10 Okay

Liked: Communication
A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Disliked: Room comfort

Breakfast Need To Improve

Please improve the food quality and variety. Not much selection and taste not up to standard
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication
Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Stayed 1 night in Jul 2022