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The Riverbank Hotel

Property class: 2.5

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Photo gallery for The Riverbank Hotel

Standard King | Soundproofing, iron/ironing board, free WiFi, bed sheets - The Riverbank Hotel (Kuantan)
Interior - The Riverbank Hotel (Kuantan)
Lobby - The Riverbank Hotel (Kuantan)
LCD TV - The Riverbank Hotel (Kuantan)
Lobby - The Riverbank Hotel (Kuantan)
The Riverbank Hotel, near Darul Makmur Stadium, offers a quiet retreat with practical amenities. Travelers appreciate the on-site grocery store, dry cleaning services, and free in-room WiFi. The property also provides newspapers for leisurely reading and extended parking options.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard King

Standard King | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Queen

Standard Queen | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Queen

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin

Standard Twin | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Studio

Family Studio | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Studio

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Deluxe King Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room-Riverfront

Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room-Riverfront

  • Sleeps 3
  • Free WiFi

View all photos for Superior Single

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Single

  • Sleeps 1
  • Free WiFi

View all photos for Executive Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • Free WiFi

View all photos for Standard Queen Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Double Room With River View

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room With River View

  • Sleeps 2
  • Free WiFi

View all photos for Riverfront Suite B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Riverfront Suite B

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Queen Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Family Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Family Suite

  • Sleeps 4
  • Free WiFi

About the neighborhood

Kuantan is home to The Riverbank Hotel. The area's natural beauty can be seen at Gelora Park and Kuantan Recreational Parks, while Heroes Museum and Natural Batik Factory are cultural highlights. Check out an event or a game at Darul Makmur Stadium, and consider making time for Taman Teruntum Mini Zoo, a top attraction not to be missed. Visit our Kuantan travel guide
Map
No 51 & 53 Jalan Besar, Kuantan, Pahang, 25000

What's nearby

  • Heroes Museum
    10 min walk - 0.6 miles
  • Masjid Negeri
    12 min walk - 0.7 miles
  • Kuantan City Mall
    2 min drive - 1.2 miles
  • East Coast Mall
    2 min drive - 1.2 miles
  • Darul Makmur Stadium
    3 min drive - 1.2 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    29 min drive

Restaurants

  • Aliff Curry House
    3 min walk
  • Tealive Kuantan Parade
    6 min walk
  • Kaki Lima
    1 min walk
  • Food Court
    4 min walk
  • KFC
    2 min walk

About this property

The Riverbank Hotel

Hotel near Heroes Museum
Located close to Darul Makmur Stadium and Gelora Park, The Riverbank Hotel provides a grocery/convenience store and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-in, ATM/banking services, and luggage storage
  • A TV in the lobby, an elevator, and smoke-free premises
Room features
All guestrooms at The Riverbank Hotel include perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MYR 6 per day)
  • Free covered self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MYR 6 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Property is also known as

Riverbank Hotel Kuantan
Riverbank Kuantan
The Riverbank Hotel Hotel
The Riverbank Hotel Kuantan
The Riverbank Hotel Hotel Kuantan

Frequently asked questions

Is The Riverbank Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Riverbank Hotel?

Check-in begins at 2 PM.

What time is check-out at The Riverbank Hotel?

Check-out is at noon.

Where is The Riverbank Hotel located?

Situated in Kuantan, this hotel is within 1 mi (2 km) of Heroes Museum and Darul Makmur Stadium. Wan Fo Tien Temple and Gelora Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Riverbank Hotel Reviews

7.0

Good

7.2

Cleanliness

7.2

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 9 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

Reviews

Verified

8/10 Good

khairunajuwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth your money

nice place to stay but the aircond a little bit slow
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Dr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place to stay
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Prince

Disliked: Cleanliness, amenities, property conditions & facilities
- bilik yang tak siap pada jam 3.30 ptg - req king size bed tapi dpt queen bed size - lif yg berbau - tukar bilik hampir 3 kali - parkir kereta tidak mencukupi - amenities yang kurang - alas katil yang kotor - tandas yang berdaki hitam
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The staff and services is good but the room need improvement because the room a lil bit smelly. I enjoy my stay there.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Hidayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, near to town and very recommended
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Cheah chee

I was booking king size room but reception tell me no more king size room already, I pay king size price but stay in queen size room. Hotel is clean, but no enough parking for customer
Stayed 1 night in Aug 2018
Verified

8/10 Good

Sweety

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel and staff

Pros: The staffs are friendly and overall is comfort and good. Cons: Parking is limited but there is a public car park short distance from the hotel. The room that we stayed is a bit dirty in terms of small little insects on bed that will make you itch, ants gathered freedomly on the wall, floor a bit dusty(make your feet black) and the transparent toilet door is too clean! (Make me knock onto it few times Cz it’s too clear 😂)
Stayed 1 night in May 2018
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple n nice

Comfortable & cost effective stay.recommended for anyone who wants to a short stay in kuantan
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Kamal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room size

At the time of booking, no info was given abt the different size of the room. I feel like in a prison cell due its size. N im not quite whether the price i paid was worth the exclusive deal im entitled given by expedia thru email. I feel cheated. Parking was very limited n i had to park my car some 300m from the hotel. The shower is so slow as if there was a water rationing. The aircond switched off automatically every 1 hour. This interrupted my sleep resulting almost sleepless night. Definitely this is my first and last stay in the hotel. No thx to Expedia for recommending it. I will get trivago's help for my stay in the nxt trip.
Stayed 1 night in Feb 2018
Verified

8/10 Good

faisal

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel near the river

The view of the river can be seen through our room. The view is nice. The hotel also provides parking in front of the hotel which are very good.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

The chicken rice shop

Stayed 2 nights in Aug 2020
Verified

8/10 Good

Muhammad fadhli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Verified

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

CHIANG LUNG

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Stay

Stayed 2 nights in Jun 2018
Verified

8/10 Good

azri

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017