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Swiss Garden Resort Residences Kuantan

4.0 star property
Family fun on the beach, with free water park, near Natural Batik Factory

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Photo gallery for Swiss Garden Resort Residences Kuantan

Outdoor pool
Fridge, microwave, electric kettle
Reception
Exterior
Studio Suite, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Kitchen
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

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Exterior

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About the neighborhood

Map
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Kuantan, Pahang, 26100

What's nearby

  • Natural Batik Factory - 19 min walk - 1.0 mile
  • Kuantan City Mall - 15 min drive - 9.4 miles
  • Heroes Museum - 15 min drive - 9.9 miles
  • Teluk Cempedak Beach - 16 min drive - 10.1 miles
  • Gua Charas - 22 min drive - 17.1 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 39 min drive

Restaurants

  • ‪Warung Pokwei Roti Canai - ‬9 min walk
  • ‪Restoran De' Alif - ‬11 min walk
  • ‪Umie's Keropok Stall - ‬9 min walk
  • ‪Nasi Lemak Station - ‬6 min walk
  • ‪Kopi Saigon - ‬13 min walk

About this property

Swiss Garden Resort Residences Kuantan

Upscale family-friendly hotel near Natural Batik Factory
Free water park access, a terrace, and a garden are just a few of the amenities provided at Swiss Garden Resort Residences Kuantan. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and laundry facilities.
Other perks include:
  • An outdoor pool with a waterslide
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
  • A 24-hour front desk, luggage storage, and a banquet hall
Room features
All 105 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

Chinese (Cantonese), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Free water park
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences
Swiss Garden Residences Kuantan
Swiss Garn Resort Resinces
Swiss Residences Kuantan
Swiss Garden Resort Residences Kuantan Hotel
Swiss Garden Resort Residences Kuantan Kuantan
Swiss Garden Resort Residences Kuantan Hotel Kuantan

Frequently asked questions

Does Swiss Garden Resort Residences Kuantan have a pool?

Yes, this property has an outdoor pool.

Is Swiss Garden Resort Residences Kuantan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Garden Resort Residences Kuantan?

Self parking is free at this property.

What time is check-in at Swiss Garden Resort Residences Kuantan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss Garden Resort Residences Kuantan?

Check-out is at noon.

Does Swiss Garden Resort Residences Kuantan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 120 per vehicle applies.

Where is Swiss Garden Resort Residences Kuantan located?

This Kuantan hotel is on the beach, 0.9 mi (1.4 km) from Natural Batik Factory, and within 9 mi (15 km) of Taman Teruntum Mini Zoo and Teluk Cempedak Beach. Kuantan Recreational Parks and Heroes Museum are also within 9 mi (15 km).

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Swiss Garden Resort Residences Kuantan Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 86 reviews
Rating 8 - Good. 30 out of 86 reviews
Rating 6 - Okay. 25 out of 86 reviews
Rating 4 - Poor. 13 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10

Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Stayed 1 night in Nov 2020

6/10

Stayed 1 night in Oct 2020

10/10

Stayed 1 night in Sep 2020

8/10

Stayed 1 night in Sep 2020

8/10

The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Stayed 1 night in Sep 2020

6/10

no turn down service to replace towel and amenities
Stayed 2 nights in Sep 2020

8/10

Stayed 1 night in Aug 2020

8/10

Nice stay. Although WiFi was worse and water pressure was too low. Heater gave hot and then cold and then hot water all the time.
Stayed 1 night in Aug 2020

6/10

My room not at the beach... So i cannot see the beach from my room... Dissapointed
Stayed 1 night in Aug 2020

8/10

Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Stayed 1 night in Aug 2020

6/10

Stayed 1 night in Jul 2020

8/10

Stayed 1 night in Jul 2020

10/10

Stayed 2 nights in Jun 2020

8/10

Stayed 1 night in Feb 2020

6/10

I have been here before and I am coming back because of the previous experience which was good. Unfortunately It seems that the property is a bit worn down now. The only thing that is still kept high is the price that I need to pay. The sofa is dusty. The aircond compressor and the balcony rail is rusty. The room... the toilet is being clean but not to the standard of Swiss Garden. I came here because of the name Swiss Garden and frankly a bit dissapointed.
Stayed 2 nights in Dec 2019

10/10

stay was superb , Quiet and peaceful and near to the beach.
Stayed 2 nights in Feb 2020

8/10

Stayed 3 nights in Dec 2019

6/10

the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
Stayed 1 night in Nov 2019

6/10

To add more facility
Stayed 1 night in Nov 2019

4/10

Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Stayed 2 nights in Jun 2019

8/10

Stayed 1 night in Jun 2019

4/10

Stayed 2 nights in Apr 2019

6/10

Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Stayed 2 nights in Apr 2019

8/10

Serene and peaceful environment and this hotel have their own beachside.
Stayed 4 nights in Apr 2019

2/10

I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
Stayed 1 night in Apr 2019