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Rocana Hotel

3.0 star property
Hotel in Kuantan with a 24-hour front desk and a restaurant

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Photo gallery for Rocana Hotel

Front of property
Exterior
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi
Lobby sitting area
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, free WiFi

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • City view
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | Minibar, in-room safe, desk, free WiFi

Superior King Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, free WiFi

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000

What's nearby

  • Kuantan City Mall - 1 min walk - 0.0 miles
  • East Coast Mall - 2 min walk - 0.1 miles
  • Darul Makmur Stadium - 9 min walk - 0.5 miles
  • Heroes Museum - 15 min walk - 0.8 miles
  • Teluk Cempedak Beach - 8 min drive - 4.0 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Nippon Sushi - ‬4 min walk
  • ‪Kemaman Kopitiam - ‬4 min walk
  • ‪Mee Yumee.Yumee - ‬2 min walk
  • ‪Restoran Ayam Penyet - ‬1 min walk
  • ‪喜阁 - ‬3 min walk

About this property

Rocana Hotel

Hotel located in Pekan Melayu
Take advantage of dry cleaning/laundry services, a business center, and a restaurant at Rocana Hotel. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • A banquet hall, smoke-free premises, and multilingual staff
Room features
All 87 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 12 for children
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan

Frequently asked questions

Is Rocana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rocana Hotel?

Self parking is free at this property.

What time is check-in at Rocana Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Rocana Hotel?

Check-out is at noon.

Where is Rocana Hotel located?

Located in Pekan Melayu, this hotel is within a 5-minute walk of Kuantan City Mall and East Coast Mall. Darul Makmur Stadium and Heroes Museum are also within 1 mi (2 km).

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Rocana Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 177 reviews
Rating 8 - Good. 88 out of 177 reviews
Rating 6 - Okay. 23 out of 177 reviews
Rating 4 - Poor. 4 out of 177 reviews
Rating 2 - Terrible. 3 out of 177 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10

Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Stayed 1 night in Sep 2024

10/10

Clean room, comfy bed, fantastic pillow, adequate space for rilex and strategic location
Stayed 1 night in Aug 2024

8/10

Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Stayed 1 night in Aug 2023

10/10

Stayed 3 nights in Feb 2025

10/10

Stayed 5 nights in Jan 2025

10/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Aug 2024

10/10

Stayed 5 nights in Apr 2024

10/10

Stayed 1 night in Jul 2024

2/10

Stayed 1 night in May 2024

10/10

Stayed 4 nights in Feb 2024

10/10

i will stay back if i come here to work again..
Stayed 2 nights in Feb 2024

10/10

Stayed 1 night in Dec 2023

8/10

Overall okay, just the WiFi signal is weak and the speed is slow.
Stayed 2 nights in Dec 2023

10/10

Stayed 2 nights in Apr 2023

8/10

Stayed 4 nights in Feb 2023

10/10

Stayed 1 night in Oct 2022

8/10

The room is clean and quiet. This location is very convenient as well!
Stayed 2 nights in Jun 2022

10/10

Stayed 2 nights in Apr 2022

6/10

-
Stayed 2 nights in Feb 2022

8/10

Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Stayed 2 nights in Jan 2022

8/10

Stayed 1 night in Nov 2021

6/10

Stayed 1 night in Dec 2021