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Balai Serama Guesthouse

3.0 star property
Guests savor authentic Malaysian cuisine with garden views at this welcoming guesthouse, offering concierge services and a complimentary area shuttle.

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Photo gallery for Balai Serama Guesthouse

Breakfast and dinner served - Balai Serama Guesthouse (Kuala Tembeling)
View from property - Balai Serama Guesthouse (Kuala Tembeling)
Lake - Balai Serama Guesthouse (Kuala Tembeling)
Deluxe Room 2 Beds | Down comforters, desk, free cribs/infant beds, free WiFi - Balai Serama Guesthouse (Kuala Tembeling)
Exterior - Balai Serama Guesthouse (Kuala Tembeling)
Located near Taman Negara Tourist Info Center, Balai Serama Guesthouse offers breakfast and Malaysian specialties in its garden-view restaurant. Travelers can use WiFi, relax outdoors, or take a free shuttle to nearby attractions. Past visitors praise the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Down comforters, desk, free cribs/infant beds, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room 2 Beds

Down comforters, desk, free cribs/infant beds, free WiFi

Deluxe Room 2 Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Kuala Tembeling, Balai Serama Guesthouse is in a national park and on the riverwalk. Taman Negara Tourist Information Center is another place to visit that comes recommended. Visit our Kuala Tahan travel guide
Map
Kampung Padang, Taman Negara, Kuala Tembeling, 27000

What's nearby

  • Taman Negara National Park
    Taman Negara National Park
    1 min walk - 0.0 miles
  • Taman Negara Tourist Information Center
    6 min drive - 3.3 miles

Restaurants

  • Ann Restaurant
    6 min drive
  • Mutiara Taman Negara
    7 min drive
  • Seri Mutiara
    7 min drive
  • Rain Tree Cafe
    7 min drive
  • Kuala View Restaurant
    7 min drive

About this property

Balai Serama Guesthouse

Hotel near Taman Negara Tourist Information Center
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Balai Serama Guesthouse. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests.
Other perks include:
  • Free self parking
  • A free area shuttle, concierge services, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and coffee/tea in the lobby
Room features
All guestrooms at Balai Serama Guesthouse boast perks such as air conditioning, in addition to amenities like free WiFi and free bottled water.
More amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenity
Mutiara Taman Negara
Kuala Tembeling
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
8.2 out of 10, Very Good, 345 reviews
Mutiara Taman Negara
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Family friendly

  • Free area shuttle
  • In-room crib

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Frequently asked questions

Is Balai Serama Guesthouse pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Balai Serama Guesthouse?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Balai Serama Guesthouse?

Check-out is at 10 AM.

Where is Balai Serama Guesthouse located?

Situated on the riverwalk, this hotel is 2.9 mi (4.6 km) from Taman Negara Tourist Information Center.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Balai Serama Guesthouse Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

Reviews

Verified

10/10 Excellent

Luuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hosts, rooms were very clean, food was good and the location was beautiful
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people who run this place and great location right on the river
Stayed 1 night in Jan 2025
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guesthome at the water, clean rooms, organized a nice Tour from the hotel to the jungle. Breakfast and diner are ok. Friendly. Beds too hard for our liking. No WiFi allthough displayed that there is. Overall a good stay
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location on the river next to the jungle

We had a lovely 2 nightstay in this welcoming guesthouse. It is an idyllic location on the river and close to the National Park for jungle walks and river trips. Excellent home cooked evening meal and a more than adequate breakfast.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Jardin magnifique !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die beiden Betreiber waren super nett, das Essen immer sehr lecker und frisch und die Lage überragend.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Wij vonden Balai Guesthouse helemaal geweldig. Marja is geweldig! Alles super geregeld. Heerlijk diner en ontbijt. De dagtrip moet je echt doen! Zo gastvrij… Wij raden het iedereen aan. Babette en Jan.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf

Het was een erg leuk en mooi verblijf. Marja en haar man zijn echt schatten van mensen. Ze doen alles voor je. Je kan er leuke excursies boeken. Vooral de trip die de hele dag duurt is echt de moeite waard. Moet je doen. Met de boot naar de waterval is ook zeer de moeite waard. En dan weer thuiskomen en de schitterende tuin en terras uitkijkend over de rivier. En dan aanschuiven aan het buffet. Heerlijk eten. De sfeer die er hangt is aangenaam.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, familiäre Unterkunft am Nationalpark!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Guus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima accommodatie in een prachtige omgeving.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer gastvrij ontvangen. Kamers zijn schoon en goed verzorgd. Het ontbijt en avond eten was lekker en goed verzorgd.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Cor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

heerlijke uitvalsbasis

een fijne uitvalsbasis om de schitterende jungle te ontdekken. De verzorging is prima en ze zijn je graag van dienst met alles. Het avondeten is inclusief en smaakt prima. Doe vooral de boottocht op de rivier: 8,5 km varen de jungle in. Marja regelt het graag voor je
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Goncalo

Liked: Cleanliness, property conditions & facilities, room comfort
Estadia positiva num local fantástico! Bem limpo, muito agradável e com boas refeições. Os transfers para Taman Negara foram fundamentais! Como pontos menores houve o facto de não haver internet durante a estadia. A simpatia da gerente também é um ponto a melhorar.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convivialité et gentillesse

Séjour plus que parfait et les repas excellents je le recommande
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the river. Room is comfortable for the price. Shuttle service to main Taman Negara attractions point is helpful.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Franck

Liked: Cleanliness, property conditions & facilities, room comfort

J'y reviendrai pas. ..

Mauvaise odeur dans la chambre de mes filles. Pour dormir faut choisir entre chaleur ou bruit de la climatisation. Pas de wifi. Ambiance froide manque de décontraction. Par contre nous ont transporte gratuitement de l'hôtel au centre. Repas correct manque de dessert fruit...
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Franck

Liked: Cleanliness, property conditions & facilities, room comfort

J'y reviendrai pas. ..

Mauvaise odeur dans la chambre de mes filles. Pour dormir faut choisir entre chaleur ou bruit de la climatisation. Pas de wifi. Ambiance froide manque de décontraction. Par contre nous ont transporte gratuitement de l'hôtel au centre. Repas correct manque de dessert fruit...
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great home cooked food and so tranquil. Absolutely lovely
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pearl in the jungle

Great food Very nice people Very clean Super relaxing
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when visiting Taman Negara

Great place to stay if you want to visit Taman Negara. The owner is very helpful and has a bunch of good ideas for trips for good prices. Great service. The location itself is very nice. Great rooms, great food as well. No wifi available, but who cares. Beds are a bit to hard for our taste. Apart from that, could not be better.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Schönes Guesthouse am Fluss, abseits von Kuala Tah

Die Unterkunft ist 5 km vor Kuala Tahan, ruhig, prima zum entspannen. Sehr nette Besitzer, Essen prima, Zimmer sehr sauber, tolle Anlage. Nur, das sollte man wissen: kein WLAN.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

rafal

Stayed 1 night in Aug 2024
Verified

8/10 Good

Mikael

Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024