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J Suites Hotel

3.0 star property
Explore nearby Pasar Payang or Crystal Mosque then retreat to convenient hotel comforts like multilingual staff support.

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Photo gallery for J Suites Hotel

Lobby lounge - J Suites Hotel (Kuala Terengganu)
Interior entrance - J Suites Hotel (Kuala Terengganu)
Gift shop - J Suites Hotel (Kuala Terengganu)
Front of property - J Suites Hotel (Kuala Terengganu)
Executive King | Premium bedding, Tempur-Pedic beds, desk, laptop workspace - J Suites Hotel (Kuala Terengganu)
In the heart of J Suites Hotel, guests can unwind with amenities like dry cleaning/laundry services and in-room WiFi. Enjoy perks such as free self parking, 24-hour front desk assistance, multilingual staff support for tour/ticket help and luggage storage.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Twin Room with No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior Twin Room with No Window

  • Sleeps 2

View all photos for Deluxe Family Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe Family Room

  • Sleeps 3

View all photos for Deluxe King

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe King

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe Family Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive King

Executive King | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Executive King

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior King Room with No Window

  • Sleeps 2

View all photos for Premium King

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium King

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior King

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Family

Premium Family | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium Family

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Family Room With Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe Family Room With Window

  • Sleeps 3

View all photos for Premium King Room No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium King Room No Window

  • Sleeps 2

View all photos for Executive King Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Executive King Room

  • Sleeps 2

View all photos for Deluxe King Room with No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe King Room with No Window

  • Sleeps 2

View all photos for Premium Family Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium Family Room

  • Sleeps 4

About the neighborhood

Located in Kuala Terengganu, J Suites Hotel is in the city center. Terengganu State Museum and Malaysian Handicraft Centre are cultural highlights, and travelers looking to shop may want to visit Kampung Cina and Pasar Payang. Crystal Mosque and University of Malaysia Terengganu are two other places to visit that come recommended. Visit our Kuala Terengganu travel guide
Map
Lot 3762 - 3763 & Lot 3766 - 3769, Jalan Kota Lama, Kuala Terengganu, Terengganu, 20300

What's nearby

  • Kampung Cina
    Kampung Cina
    2 min walk - 0.1 miles
  • Selection of Malaysia batik in silk fabric on display in Pasar Payang, Kuala Terengganu, Malaysia.
    Pasar Payang
    7 min walk - 0.4 miles
  • Beautiful drawbridge in Kuala Terengganu.
    Kuala Terengganu Drawbridge
    2 min drive - 1.0 mile
  • Zainal Abidin Mosque
    7 min walk - 0.4 miles
  • Bukit Puteri
    9 min walk - 0.5 miles

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood)
    20 min drive

Restaurants

  • Plan A Restaurant
    5 min walk
  • Auntie Dayana's
    2 min walk
  • Kedai Makan Nasi Padang Nurhayati
    7 min walk
  • Saharah Tandoori Restaurant
    2 min walk
  • Plaza Perdana
    1 min walk

About this property

J Suites Hotel

Hotel near Pasar Payang
Located close to Kampung Cina and Crystal Mosque, J Suites Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and free newspapers
  • Multilingual staff, luggage storage, and an elevator
Room features
All 117 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Art Deco architecture
  • Built in 2014

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

J Suites Hotel Kuala Terengganu
J Suites Kuala Terengganu
J Suites Hotel Hotel
J Suites Hotel Kuala Terengganu
J Suites Hotel Hotel Kuala Terengganu

Frequently asked questions

Is J Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at J Suites Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of MYR 70 (subject to availability).

What time is check-out at J Suites Hotel?

Check-out is at noon. Late check-out is available for MYR 70.00 (subject to availability).

Where is J Suites Hotel located?

Located in the heart of Kuala Terengganu, this hotel is within a 15-minute walk of Kampung Cina and Pasar Payang. Terengganu State Museum and Crystal Mosque are also within 6 mi (10 km).

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Reviews

J Suites Hotel Reviews

7.4

Good

7.6

Cleanliness

7.4

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 165 reviews
Rating 8 - Good. 83 out of 165 reviews
Rating 6 - Okay. 43 out of 165 reviews
Rating 4 - Poor. 12 out of 165 reviews
Rating 2 - Terrible. 3 out of 165 reviews

Reviews

Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was good to be near China Town, and the lake and to be able to walk to the bus station. The staff were very helpful
Stayed 1 night in Aug 2023
Verified

8/10 Good

Guan Chwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable room
Stayed 1 night in Aug 2023
Verified

8/10 Good

emmet

Liked: Staff & service
Centrally located,easy to find not far from bus station and Chinatown. Lots of choice for food closeby. One chinese restaurant serves beer on same street if that is important consideration. Helpful staff at reception, lady owner or manager very kind and helpful. Room was compact, bed comfortable, shower good. Wifi good. Limited tv channels.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

nur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception, excellent service, clean and comfortable chalet, towels , working aircond.quick check in and checkout, very helpful reception and accommodating . Wi-Fi was slow and tv no reception but who watches tv nowadays. Initially during booking it says breakfast included however when asked it wasn’t included so we didn’t get breakfast with our room despite the booking said so.. this should really be rectified .. anyway we would stay again here love the chalet and convenience, beautiful turtle beach with clear blue waters nearby, we rented a scooter for 24h to go to the beach. Also the coconut drink stall at the bottom of chalet is recommended! Very delicious and fresh, I had it every time after coming from the beach :) as a family of 4, it was a comfortable stay , value for price especially access to the beautiful beach.. we also rented a boat for 1 hour to see turtles from a local - adik ril, go to the stall with life jackets on the beach and ask, much cheaper price than the rest of tourism boats
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Atiqah

Liked: Cleanliness, staff & service, property conditions & facilities
Harus perbaiki dan meningkatkan kawasan parking kereta ya.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness

NEED MORE IMPROVEMENT

My room is King Bed but there is no window available. Make the feeling inside the room very congested and not comfortable due to not good air ventilation when u sleep
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Kee

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room with no window. Management member should experience the stay.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

I always choose J-Suites as it has the best mattress in town
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Review of J Suites Hotel

So far so good.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops Only room is too close with the lift- a bit noisy/uncomfortable
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Nurul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the good , pay good !

They are just a part of a good people as long as they are good as a people !
Stayed 7 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Provide king size for a good price
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Syed

Disliked: Cleanliness, staff & service, room comfort

Never again

the housekeeping is very bad. the floor is not clean. only one towel in the room. after ask for fews times than only they add another one to become two towels.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Xun

Disliked: Cleanliness, property conditions & facilities
room had no window, no noise insulation, can hear footsteps late at night. toilet was mouldy
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Sersoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent le staff de l'hôtel sont très sympa et très gentilles Nous avons réservé une chambre la responsable nous a surclassé pour qu'on puisse profiter de la vue Je recommande cette hôtel la qualité ainsi que le tarif Et les alentours Merci à l'équipe J suite hôtel
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Abdul Mutalib Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best facilities in & out

Good
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so near to China town. It is convenient to walk around to eat local cuisine. However, the hotel room is not very ideal. I made a mistake I did not know the room I booked did not have window. The room is small and without cabinet For me to hang clothing.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Convenient stay

We booked two rooms for our stay at this hotel. We loved that the hotel was very close to Kuala Terengganu's Chinatown. Hence finding food wasn't an issue. The 24-hour convenience store right next to the hotel was definitely a plus. Finding childhood snacks in there was a bonus. Reception employees were very nice and courteous. Upon checking into our rooms, we found one of the rooms to have a sort of unpleasant smell. Upon request, the employees at the reception promptly moved us into a different room without further questions. For the price we paid, this hotel met our expectations and needs.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Yih

Liked: Staff & service, room comfort
Room is ok.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad very bsd

Nightmare, tiny , very bad staff
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Unpleasant

Our stay wasn't really pleasant. The check in was slow and there was some confusion at the reception. The room was quite small but the bed was comfortable. There was water dripping from the toilet ceiling. Limited tv channels.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Ming Tiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and central

There was some sort of confusion on my booking, they only found one of our booking despite showing them my Hotels.com booking. I got 3 king rooms instead of a king and a family.
Stayed 1 night in May 2019
Verified

4/10 Poor

suparji

Disliked: Cleanliness, staff & service, property conditions & facilities
bilik ok la selesa but ada kutu busuk..
Stayed 1 night in May 2019