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Windmill Upon Hills Genting Highlands

3.0 star property
Family-friendly hotel with a fitness center and a sauna

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Photo gallery for Windmill Upon Hills Genting Highlands

Executive Suite, 3 Bedrooms, Balcony | Balcony view
Front of property
Interior
Outdoor pool, sun loungers
Royal Suite, 2 Bedrooms, Balcony | Balcony view

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Gym
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Suite, 2 Bedrooms, Balcony

Premier Suite, 2 Bedrooms, Balcony | Living area | Flat-screen TV

Premier Suite, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms, Balcony

Deluxe Suite, 2 Bedrooms, Balcony | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Ceiling fan
2 bathrooms
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite, 3 Bedrooms, Balcony

Executive Suite, 3 Bedrooms, Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board

Executive Suite, 3 Bedrooms, Balcony

Highlights

Balcony
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Ceiling fan
3 bathrooms
  • 125 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Executive Suite, 2 Bedrooms, Balcony

Executive Suite, 2 Bedrooms, Balcony | Living area | Flat-screen TV

Executive Suite, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Ceiling fan
2 bathrooms
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom, Balcony

Premier Suite, 1 Bedroom, Balcony | Living area | Flat-screen TV

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Free rollaway/extra beds
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Suite, 2 Bedrooms, Balcony

Royal Suite, 2 Bedrooms, Balcony | Living area | Flat-screen TV

Royal Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Ceiling fan
2 bathrooms
  • 76 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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7.8 out of 10, Good, 158 reviews
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About the neighborhood

Map
JALAN PERMAI, GENTING PERMAI AVENUE, Genting Highlands, 69000

What's nearby

  • Genting Skyway - 4 min drive - 1.9 miles
  • Genting Highlands Premium Outlets - 5 min drive - 2.2 miles
  • Chin Swee Cave Temple - 9 min drive - 3.6 miles
  • First World Plaza - 11 min drive - 4.5 miles
  • Genting SkyWorlds Theme Park - 12 min drive - 4.7 miles

Getting around

  • Kuala Lumpur Gombak Station - 29 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 64 min drive

Restaurants

  • ‪Kedai Makanan Lok Lok Corner 66 - ‬5 min drive
  • ‪Kedai Makanan Loong Kee - ‬3 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪Zul Corner - ‬2 min walk
  • ‪Nok Sokmo Genting Tom Yam Restaurant - ‬2 min walk

About this property

Windmill Upon Hills Genting Highlands

Family-friendly hotel near Genting Highlands Premium Outlets
A rooftop terrace, a garden, and a playground are just a few of the amenities provided at Windmill Upon Hills Genting Highlands. For some rest and relaxation, visit the sauna. In addition to a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Outdoor furniture, multilingual staff, and luggage storage
Room features
All guestrooms at Windmill Upon Hills Genting Highlands have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • Wardrobes/closets, electric kettles, and ceiling fans

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • In-room washer/dryer
  • Outdoor pool
  • Playground

Conveniences

  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laundry detergent
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Geo38 Residence Genting Highlands, located across from the property]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Windmill Upon Hills Genting Highlands Hotel
Windmill Upon Hills Genting Highlands Genting Highlands
Windmill Upon Hills Genting Highlands Hotel Genting Highlands

Frequently asked questions

Does Windmill Upon Hills Genting Highlands have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Windmill Upon Hills Genting Highlands pet-friendly?

No, pets are not allowed at this property.

How much is parking at Windmill Upon Hills Genting Highlands?

Self parking is free at this property.

What time is check-in at Windmill Upon Hills Genting Highlands?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Upon Hills Genting Highlands?

Check-out is at 11:00 AM.

Where is Windmill Upon Hills Genting Highlands located?

This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Happy Bee Farm & Insect World, Genting Highlands Premium Outlets and Genting Skyway. Genting SkyWorlds Theme Park and Sky Venture Wind Tunnel are also within 9 mi (15 km).

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Windmill Upon Hills Genting Highlands Reviews

Reviews

6.2
Rating 10 - Excellent. 8 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 7 out of 32 reviews
Rating 2 - Terrible. 6 out of 32 reviews

7.2/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s trusted property
Stayed 2 nights in Dec 2023

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy
Stayed 1 night in Feb 2024

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent checkup procedure
Stayed 1 night in Feb 2024

10/10 Excellent

Nik Faizal

Liked: Cleanliness, room comfort, communication

NICE PLACE TO STAY ! Amazing view from pool !

Holiday with my friends for 2 days. We are happy and like the apartment.( just wish get the higher floor For Nice view . Love the pool area … amazing view! Thank you ! Will come back for sure !
Stayed 2 nights in Sep 2022

4/10 Poor

Poh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dusty, clogged basin, stained bedsheet
Stayed 1 night in Oct 2022

4/10 Poor

Suresh

Disliked: Amenities
It is not a very accessible location to local food etc. Waiting for grab can be up to 1hr if you want to go up to Genting. My suggestion pay abit more and book hotel in Genting itself because the amount of Grab you take around, might as well pay to stay at Genting itself.. Won't visit again.
Stayed 3 nights in Aug 2022

6/10 Okay

Amir

Liked: Cleanliness, amenities, property conditions & facilities, communication
The check in/out is literally at a ten minutes walk from the residence. Imagine walking with your children and luggage/crossing roads with them. I had to make two rounds which made matters worse for me. Anyhow the staff was very kind and the accommodation itself was clean and decent.
Stayed 1 night in Aug 2022

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it. I get everything as described with the mountains view. Close to walking distance for places we wanted to go like food, massage etc. Nice n clean. We weren’t able to check in any earlier than 3pm, but they held our luggages so was ok. We went shopping and came back at 5pm to check in. The office for check in was quite a walk too that would be the only downfall. Not check in at the hotel building. But ok for us. Was just tired. Ok overall..love the hotel n space itself. Fans ok, no AC.
Stayed 1 night in Jul 2024

2/10 Terrible

LAI YEE

Never go for offer price , the picture is not the actual property. U have to pay for carpark & juz a room not a studio. Even not provide u aircond in the room
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Staff & service

Not as promised

Check-in is a nightmare: collect the keys from one place and go to another building! Only one key is available, which is problematic considering the fact that you need the keycard to activate the lift! Everything in the suit is basic (the shower drain was clogged!)
Stayed 3 nights in Aug 2023

6/10 Okay

Elaine

Disliked: Property conditions & facilities
It’s Abit confusing to get into the unit, not a clear direction and took us awhile to find the place. Also, one of the bathroom sink are clot and the dryer on the washing machine are not working. They should at least put a note and telling customer, it’s only for washing and the dryer are not working. We end up have to go home with all the wet cloths. Very disappointed.
Stayed 1 night in Dec 2023

6/10 Okay

DANIAL

Liked: Communication
I would suggest to not the put a hanging lamp inside the bedroom. This is because, the lamp keep hitting the wall when we open the fan. And it would be nice if they can put the aircond inside the bedroom. And also, please provide the iron board since the unit have iron. We pay for quite a high price for the unit, but there's no complimentary for drinks. At least 3in1 sachet.
Stayed 2 nights in Aug 2022

2/10 Terrible

Bee tin

Liked: Cleanliness
Disliked: Room comfort

Manage expections - it’s going to be bad

The room we have does not have privacy. It’s like an apartment split into 2 rooms. The one I have is without tv, fridge. We can hear what next door is doing. They can also see us thru their balcony. There’s little to do. Except to head out and have meals. The parking needs to pay. The check-in is horrible. I have to process myself at another location. I was confused with the check-in as there’s mutiple check-in counters at different locations managed by different management. I do not recommend staying there.
Stayed 2 nights in Aug 2022

6/10 Okay

KelleeHope

Disliked: Staff & service, amenities, property conditions & facilities
The photos make this property look amazing and it is, but lots of things make this inconvenient. It seems Windmill upon hills is the residences of the Swiss Garden hotel, with no assistance from the hotel it self. Checkin was across the road at Geo38 and when they say checkin is at 3pm, they mean it. Not 1 minute early! Limited amenities in room - no tea/coffee, no spare towels or toilet paper. No access to pool towels. Accessing the building was very difficult, we had to go through a carpark and navigate the lifts with hard to use access keys. There was no help, we are travellers from another country and wanted help to get taxis - it made our stay exhausting. The Royal Suite was lovely but if I was to stay again in Genting, I would stay at Resort World.
Stayed 2 nights in Sep 2023

2/10 Terrible

Nilmini

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well below standard. Upon arrival we were told to travel to another hotel for check-in. We also paid an extra 100RM for early check in as we have two small children. Parking was inconvenient. The Duplex had no aircon except for one room. The curtains were all ripped. The bathrooms were really inadequate. Mostly they were very smelly. This apartment was an Airbnb which we didn’t realise. We though it was part of the Swiss Garden Hotel. Very misleading. Well below the luxury we were expecting. Staff were unhappy and miserable. Remote control for TV didn’t work. After pulling out the second bed in the bedroom downstairs you could shut the door. Overall very disappointing. We immediately checked out again and left. I would never stay here again. Incredibly inconvenient place.

6/10 Okay

KELVIN LEE

Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Wee Boon

Stayed 1 night in Dec 2023

10/10 Excellent

MR

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

แย่ หายาก ไม่ไปอีก

เช็คอิน คนละตึก เดินไกลมาก ในห้องพัก ไม่มีแอร์ ไม่มีน้ำดื่ม ไม่มีทีวี น้ำฝักบัวไม่ร้อน เสียงจากห้องข้างๆทะลุเข้ามาตลอดเวลา
Stayed 1 night in Jun 2023

10/10 Excellent

Yap

Liked: Cleanliness, property conditions & facilities, communication
Comfortable stay
Stayed 2 nights in May 2022

4/10 Poor

Chua

Stayed 1 night in May 2022

8/10 Good

Yee wooi

Stayed 1 night in Apr 2022

6/10 Okay

Zulkhairi

Liked: Communication
No air condition Noisy nearby Construction
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Communication
Clean, new, comfortable unit with complete cooking facilities. Balcony with nice view too. The main problem with this premises is the lift, long waiting especially during peak hour. As we booked 2 units, already emailed in before hand to arrange the 2 units near to each other at same floor. Upon check in, they don't have available units, we are staying at different floors. The lift make the situation worse. The staff apologetic.
Stayed 2 nights in Feb 2022