Does Windmill Upon Hills Genting Highlands have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Windmill Upon Hills Genting Highlands pet-friendly?

No, pets are not allowed at this property.

How much is parking at Windmill Upon Hills Genting Highlands?

Self parking is free at this property.

What time is check-in at Windmill Upon Hills Genting Highlands?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Windmill Upon Hills Genting Highlands located?

This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Happy Bee Farm & Insect World, Genting Highlands Premium Outlets and Genting Skyway. Genting SkyWorlds Theme Park and Sky Venture Wind Tunnel are also within 9 mi (15 km).

About the neighborhood

Located in Genting Highlands, Windmill Upon Hills Genting Highlands is in the entertainment district and in the mountains. Arena of Stars and Orang Asli Museum are cultural highlights, and travelers looking to shop may want to visit Genting Highlands Premium Outlets and SkyAvenue. Traveling with kids? Consider Genting SkyWorlds Theme Park and Happy Bee Farm & Insect World.

Visit our Genting Highlands travel guide

8/10 Good

June

Feb 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent checkup procedure

Stayed 1 night in Feb 2024

10/10 Excellent

Nik Faizal

Sep 16, 2022

Liked: Cleanliness, room comfort, communication

NICE PLACE TO STAY ! Amazing view from pool !

Holiday with my friends for 2 days. We are happy and like the apartment.( just wish get the higher floor For Nice view . Love the pool area … amazing view! Thank you ! Will come back for sure !

Stayed 2 nights in Sep 2022

8/10 Good

annie

Jun 19, 2020

Liked: Cleanliness

Bed is comfortable and property is clean Visitors need to be careful of door knobs. We were stuck in the room for a while because of the door knob problem but we manage to open it by turning the knob upwards.

Stayed 1 night in Jun 2020

6/10 Okay

Jacqueline

Jul 3, 2025

Disliked: Cleanliness, amenities

The chwck in process was tedious. We had to check-in in in a different property and had to cross the main road to go the other property where our rooms were allocated. There were no bath towels in the room neither did they offered complimentary coffee, tea and sugar sachets or drinking water. they left a container of laundry powder instead. I didn't like the location. Grab taxis dropped our booking a couple of times because it was difficult to find our pick-up point. The room smelled like mould. There were bed bugs too. The walls and kitchen cupboard had dirt marks. I couldn't take a shower as soon as I arrived because there was no hot water readily available for use. I had to switch on the geyser water warmer button and had to wait for at least 30 min before i could take a shower. The toilet paper rolls looked like someone played with it, the toilet paper sheets were not full.

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Aug 9, 2023

Disliked: Staff & service

Not as promised

Check-in is a nightmare: collect the keys from one place and go to another building! Only one key is available, which is problematic considering the fact that you need the keycard to activate the lift! Everything in the suit is basic (the shower drain was clogged!)

Stayed 3 nights in Aug 2023

2/10 Terrible

LAI YEE

Aug 10, 2023

Never go for offer price , the picture is not the actual property. U have to pay for carpark & juz a room not a studio. Even not provide u aircond in the room

Stayed 1 night in Aug 2023

6/10 Okay

Elaine

Dec 21, 2023

Disliked: Property conditions & facilities

It’s Abit confusing to get into the unit, not a clear direction and took us awhile to find the place. Also, one of the bathroom sink are clot and the dryer on the washing machine are not working. They should at least put a note and telling customer, it’s only for washing and the dryer are not working. We end up have to go home with all the wet cloths. Very disappointed.

Stayed 1 night in Dec 2023

6/10 Okay

KelleeHope

Sep 24, 2023

Disliked: Staff & service, amenities, property conditions & facilities

The photos make this property look amazing and it is, but lots of things make this inconvenient. It seems Windmill upon hills is the residences of the Swiss Garden hotel, with no assistance from the hotel it self. Checkin was across the road at Geo38 and when they say checkin is at 3pm, they mean it. Not 1 minute early! Limited amenities in room - no tea/coffee, no spare towels or toilet paper. No access to pool towels. Accessing the building was very difficult, we had to go through a carpark and navigate the lifts with hard to use access keys. There was no help, we are travellers from another country and wanted help to get taxis - it made our stay exhausting. The Royal Suite was lovely but if I was to stay again in Genting, I would stay at Resort World.

Stayed 2 nights in Sep 2023

10/10 Excellent

Najihah

Jun 11, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Najihah

Jun 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

KELVIN LEE

Nov 6, 2024

Disliked: Staff & service

Stayed 1 night in Oct 2024

10/10 Excellent

Chai

Jul 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love everything about it. I get everything as described with the mountains view. Close to walking distance for places we wanted to go like food, massage etc. Nice n clean. We weren’t able to check in any earlier than 3pm, but they held our luggages so was ok. We went shopping and came back at 5pm to check in. The office for check in was quite a walk too that would be the only downfall. Not check in at the hotel building. But ok for us. Was just tired. Ok overall..love the hotel n space itself. Fans ok, no AC.

Stayed 1 night in Jul 2024

10/10 Excellent

Georgina

Feb 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and tidy

Stayed 1 night in Feb 2024

10/10 Excellent

David

Jan 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s trusted property

Stayed 2 nights in Dec 2023

4/10 Poor

Wee Boon

Dec 19, 2023

Stayed 1 night in Dec 2023

10/10 Excellent

MR

Oct 15, 2023

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Oct 8, 2023

Liked: Cleanliness

Disliked: Room comfort

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Jul 5, 2023

Disliked: Property conditions & facilities, room comfort

แย่ หายาก ไม่ไปอีก

เช็คอิน คนละตึก เดินไกลมาก ในห้องพัก ไม่มีแอร์ ไม่มีน้ำดื่ม ไม่มีทีวี น้ำฝักบัวไม่ร้อน เสียงจากห้องข้างๆทะลุเข้ามาตลอดเวลา

Stayed 1 night in Jun 2023

2/10 Terrible

Nilmini

Apr 5, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was well below standard. Upon arrival we were told to travel to another hotel for check-in. We also paid an extra 100RM for early check in as we have two small children. Parking was inconvenient. The Duplex had no aircon except for one room. The curtains were all ripped. The bathrooms were really inadequate. Mostly they were very smelly. This apartment was an Airbnb which we didn’t realise. We though it was part of the Swiss Garden Hotel. Very misleading. Well below the luxury we were expecting. Staff were unhappy and miserable. Remote control for TV didn’t work. After pulling out the second bed in the bedroom downstairs you could shut the door. Overall very disappointing. We immediately checked out again and left. I would never stay here again. Incredibly inconvenient place.

4/10 Poor

Poh

Oct 25, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dusty, clogged basin, stained bedsheet

Stayed 1 night in Oct 2022

2/10 Terrible

Bee tin

Sep 1, 2022

Liked: Cleanliness

Disliked: Room comfort

Manage expections - it’s going to be bad

The room we have does not have privacy. It’s like an apartment split into 2 rooms. The one I have is without tv, fridge. We can hear what next door is doing. They can also see us thru their balcony. There’s little to do. Except to head out and have meals. The parking needs to pay. The check-in is horrible. I have to process myself at another location. I was confused with the check-in as there’s mutiple check-in counters at different locations managed by different management. I do not recommend staying there.

Stayed 2 nights in Aug 2022

4/10 Poor

Suresh

Aug 30, 2022

Disliked: Amenities

It is not a very accessible location to local food etc. Waiting for grab can be up to 1hr if you want to go up to Genting. My suggestion pay abit more and book hotel in Genting itself because the amount of Grab you take around, might as well pay to stay at Genting itself.. Won't visit again.

Stayed 3 nights in Aug 2022

6/10 Okay

Amir

Aug 16, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

The check in/out is literally at a ten minutes walk from the residence. Imagine walking with your children and luggage/crossing roads with them. I had to make two rounds which made matters worse for me. Anyhow the staff was very kind and the accommodation itself was clean and decent.

Stayed 1 night in Aug 2022

6/10 Okay

DANIAL

Aug 8, 2022

Liked: Communication

I would suggest to not the put a hanging lamp inside the bedroom. This is because, the lamp keep hitting the wall when we open the fan. And it would be nice if they can put the aircond inside the bedroom. And also, please provide the iron board since the unit have iron. We pay for quite a high price for the unit, but there's no complimentary for drinks. At least 3in1 sachet.

Stayed 2 nights in Aug 2022

10/10 Excellent

Yap

May 30, 2022

Liked: Cleanliness, property conditions & facilities, communication

Comfortable stay

Stayed 2 nights in May 2022

Windmill Upon Hills Genting Highlands

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