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Swiss Garden Residence KL by WT Stay

Property class: 3.5

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Living room - Swiss Garden Residence KL by WT Stay (Kuala Lumpur)
Outdoor pool - Swiss Garden Residence KL by WT Stay (Kuala Lumpur)
Property entrance - Swiss Garden Residence KL by WT Stay (Kuala Lumpur)
Room - Swiss Garden Residence KL by WT Stay (Kuala Lumpur)
Dining - Swiss Garden Residence KL by WT Stay (Kuala Lumpur)
Located close to Jalan Alor and Berjaya Times Square, Swiss Garden Residence KL by WT Stay provides a poolside bar, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio Suite, 1 Bedroom, City View

Living room

Deluxe Studio Suite, 1 Bedroom, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Room

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Apartment, 3 Bedrooms, City View

Living room

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Penthouse, 5 Bedrooms, Accessible, City View

Room

Deluxe Penthouse, 5 Bedrooms, Accessible, City View

  • City view
  • 325 sq m
  • 5 bedrooms
  • Sleeps 16
  • 1 King Bed

About the neighborhood

Located in Bukit Bintang neighborhood, Swiss Garden Residence KL by WT Stay is connected to a shopping center. Jalan Alor and Petaling Street Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
Map
2A, Jalan Galloway, Bukit Bintang, Kuala Lumpur, 50150

What's nearby

  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    3 min walk - 0.2 miles
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    5 min walk - 0.3 miles
  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    7 min walk - 0.4 miles
  • A bowl of Vietnamese pho with noodles, herbs, and meat.
    Sungei Wang Plaza
    7 min walk - 0.4 miles
  • Lot 10 Shopping Centre
    10 min walk - 0.6 miles

Getting around

  • Imbi Station
    9 min walk
  • Kuala Lumpur Masjid Jamek Station
    16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    34 min drive

Restaurants

  • Limapulo Terrace
    3 min walk
  • VCR
    2 min walk
  • Just Fruits Neighbourhood Market
    3 min walk
  • Dury Dury
    4 min walk
  • Jamaica Blue
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 37 floors
  • Built in 2008
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: MYR 150.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector

Frequently asked questions

Does Swiss Garden Residence KL by WT Stay have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Swiss Garden Residence KL by WT Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Swiss Garden Residence KL by WT Stay?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Swiss Garden Residence KL by WT Stay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Swiss Garden Residence KL by WT Stay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 150.00 per vehicle applies.

Where is Swiss Garden Residence KL by WT Stay located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor, Berjaya Times Square, and Petaling Street Market. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Imbi Station is 9 minutes by foot and Hang Tuah Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swiss Garden Residence KL by WT Stay Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

7.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 71 reviews
Rating 8 - Good. 16 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 11 out of 71 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

The room is not as advertised.

The apartment did not have 2 king size bed as advertised. The bathroom door is jammed. Lock is defective. TV is malfunctioning. First time experience bad booking from Expedia.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for swimming pool,but closed due to covid-19. Dissapointed. Have 1 room bathroom leaking but they manage to call service management to repair,on the spot repair. Overall ok. House big and spacious suitable for family.
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
The apartment was clean and comfortable but the managers only cared about money. I arrived in the early hours of the morning after a long flight from Melbourne; contacted the property to ask for early checkin, even with extra pay for that but they didn’t bother to respond . I stayed at the lobby for more than 9 hours until they delivered the key at 3pm . Less than an hour after I got into the room, I was in the shower when they came knocking the door, to collect money for the deposit. See how they love money but don’t bother to respond to the guest’s request!!
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay experience

The flat is clean and tidy, high security proof. Appliance condition is good.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

真的可以有更好的服務品質的

住宿地點非常好，高樓層視野，好，窗戶可以看到國油雙塔、咖啡山電訊塔。但.........客廳冷氣真的太舊，且噪音太大
Stayed 5 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great views and location. Value for money. Comfortable beds.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Far away from down town but big apartment and comfortable
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room two months in advance but at the last minuet, a day before my travel i received a message from the property that they have transferred me to another place (The Robertson residence) First of all it was not fair and i should have informed earlier. Secondly the room in Robertson was much smaller, I was travelling with 3 kids and not enough beds, even sofa bed was very discomfortable couldn't sleep properly and also the cooking stove was not working so it was very inconvenient for us to cook our breakfast so we had to go out most of the days for breakfast. Overall very disappointed with the service as I paid much more than where I stayed in. Total rip off.
Stayed 9 nights in Aug 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros-the place is well maintained, clean and tidy. Cons-The host is terrible. I’ve made three booking (same day and same size apartment) via Expedia cos we are three family travel together. Every goes well until on the day we
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We had made a booking for a family Room with two King sige beds / double beds but only got one double bed, a single bed and a very thin mattress on the floor. We did not get what we had booked!!!
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
地點非常好，步行到阿羅街只需十分鐘，但房間設施殘舊，很多東西都壞了，入住4天也沒有人打掃清潔。
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
維護不足，稍顯陳舊！尤其漏水事故和室內發現蟑螂螞蟻令人擔心！雖然反應漏水後獲得立即回應值得肯定！
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Disastrous.

Disastrous. First, this is NOT one of the suites managed by Swiss Garden. It's run by an individual who, after booking, moved us to a nearby building. That apartment's furniture was badly stained, there was mould and a stink in the bathroom, and the TV worked but the cable system did not. Worse, the admin was ultra-haphazard: we didn't have details until late on the day of arrival. Although nearby, the new location was inconvenient. With no confirmation, or access information, we tried to cancel but failed. A dining chair had been moved to the laundry area because it was broken.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
英語での意志疎通に問題がある訳ではなく、コミュニケーションそのものに問題を感じた。
Stayed 5 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall it was okay

air conditioning was not working however overall it was okay
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Horrible place
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N

It's amazing but had difficulties in finding the apartment as it was indicated as N-24-07 but in fact it is N-23A-07 and car park car access card was not included upon checked in till I make a call to clarify! Due to this I had to pay for $3.50!! Very unfair
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay. All units are independent with full privacy. Highly recommended for families. The location is very good and walkable to Bukit Bintang. Amenities are wonderful and all gadgets in the unit are functional. Would love to stay here again !!
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room space quit big with reasonable price
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay. The property is well maintained and the communication was easy.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst places I’ve ever stayed at. There was no communication from the hotel. If you want to reach them, for get it. It’s impossible. They don’t have a contact number. The room had a very strong cigarette smell. The bed sheets were very dirty. The neighborhood was secluded and it is about 40min walk from KL centre. Don’t be fooled by the pictures. Best thing about this was the pool.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so big . It has everything for a great stay . The emenites are amazing . And the views from there apartment windows spectacular.. and they respond very quickly to you .
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience with room 2208 and the owner

Once I just inserted the room key in the door of room 2208 and opened the door, it was stacked and couldn't be taken out. I called its owner and he sant me the houskeeper, but she couldn't solve the problem. Then, we were forced to move room 2407 which condition was really awful. Laundry was working to wash somebody'd towel which made very loud noises to prevent us from sleeping well. The water was leaking from the air conditioner, made the floor wet. In addition, the Wi-fi didn't work at all! As the service was far from what they guarantee on the web, we asked him for partial refund for the poor management, but he rather called for additional payment threatening us "You broke my door." Since the residence is up to owner and not all the room is like that, I strongly recommend you to be careful for that room and the such an insane owner. Anyway, I will never stay here again!
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

spacious and located strategically
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サイコー

めちゃくちゃよかったです。
Stayed 1 night in Feb 2019