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W Kuala Lumpur

5.0 star property
Urban escape where modern design meets natural beauty in the heart of Kuala Lumpur, with a rooftop garden and spa treatments to help travelers unwind

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Photo gallery for W Kuala Lumpur

Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas - W Kuala Lumpur (Kuala Lumpur)
Creator video - submitted by Explore Bluegreenland
Penthouse, 1 King Bed | Living room | 43-inch LED TV with satellite channels, TV - W Kuala Lumpur (Kuala Lumpur)
Minibar, in-room safe, desk, laptop workspace - W Kuala Lumpur (Kuala Lumpur)
Penthouse, 1 King Bed | Living room | 43-inch LED TV with satellite channels, TV - W Kuala Lumpur (Kuala Lumpur)
W Kuala Lumpur offers a luxurious city retreat with a poolside bar, designer stores, and the AWAY spa for facials and reflexology. Enjoy in-room WiFi, a 24-hour gym, and an outdoor pool surrounded by gardens. Staff are praised for their helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Tower (View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed

  • City view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • City view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Penthouse, 1 King Bed, Balcony

  • City view
  • 175 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed

Penthouse, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Penthouse, 1 King Bed

  • City view
  • 520 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Tower (View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur, W Kuala Lumpur is in a shopping district and near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Petronas Twin Towers and Kuala Lumpur Convention Centre are two other places to visit that come recommended. Visit our Kuala Lumpur travel guide
Map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450

What's nearby

  • Petronas Twin Towers which includes modern architecture, a city and a high rise building
    Petronas Twin Towers
    3 min walk - 0.2 miles
  • Twin Towers
    Suria KLCC Shopping Centre
    5 min walk - 0.3 miles
  • KLCC Park featuring a garden, a pond and a high rise building
    KLCC Park
    7 min walk - 0.4 miles
  • Kuala Lumpur Convention Centre
    Kuala Lumpur Convention Centre
    7 min walk - 0.4 miles
  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    4 min drive
  • KLCC Station
    7 min walk
  • Kuala Lumpur International Airport (KUL)
    56 min drive

Restaurants

  • NZ Curry House
    2 min walk
  • WET Deck
    1 min walk
  • Kobanas Cafeteria
    3 min walk
  • Envi Skydining
    5 min walk
  • Flock
    2 min walk

About this property

W Kuala Lumpur

Luxury hotel near Petronas Twin Towers
Located close to KLCC Park and Kuala Lumpur Convention Centre, W Kuala Lumpur provides a poolside bar, a terrace, and designer stores on site. Indulge in a body wrap, reflexology, and aromatherapy at Away, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and 2 bars. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a steam room.
Other perks at this hotel include:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), an electric car charging station, and an elevator
  • A ballroom, a computer station, and multilingual staff
  • A front-desk safe, luggage storage, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 150 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and separate tubs/showers
  • 43-inch LED TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Similar properties

Exterior
Grand Hyatt Kuala Lumpur
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,006 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 137.80 for adults and MYR 68.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • FLOCK
  • LIVINGROOM
  • WET Deck
  • YEN

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,979 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to March 31 2026 (dates subject to change):
  • Spa
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
  • Rollaway bed fee: MYR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does W Kuala Lumpur have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is W Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

What time is check-in at W Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at W Kuala Lumpur?

Check-out is at noon.

Where is W Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Petronas Twin Towers, KLCC Park, and Kuala Lumpur Convention Centre. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mi (2 km). KLCC Station is 7 minutes by foot and Bukit Nanas Station is 8 minutes.

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Reviews

W Kuala Lumpur Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 295 out of 393 reviews
Rating 8 - Good. 57 out of 393 reviews
Rating 6 - Okay. 18 out of 393 reviews
Rating 4 - Poor. 12 out of 393 reviews
Rating 2 - Terrible. 11 out of 393 reviews

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
The service and accommodations were impressive. The staff went above and beyond to ensure that we had an incredible experience.
View from our room
Wet Deck evening pool party
Stayed 1 night in Dec 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with excellent service

It was amazing! Very friendly staffs and great location
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view, lovely staff, great food at the pool bar.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Super cool hotel with great pool and amazing staff!
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lanisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Staff and service was fantastic. Awesome hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay. Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stayed 5 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the Petronas Towers
Stayed 1 night in Apr 2025

10/10 Excellent

Lanisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service.Staff were AMAZING. Great location.Awesome hotel would definitely come back😊
Stayed 1 night in Apr 2025

10/10 Excellent

REN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lun Kai Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every aspect of hotel; room, amenities, staff friendliness, location, hotel pool area.
Stayed 3 nights in Mar 2024

10/10 Excellent

MANISH

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful nd clean place friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Tin Ying

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and super kids friendly. Staff are generally helpful and in room dining is excellent.
Stayed 5 nights in Feb 2024

10/10 Excellent

PARIMALA

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing staycation at W Kuala Lumpur, and it truly exceeded our expectations. The room design was absolutely stunning. Modern , stylish, and thoughtfully detailed. I especially loved the high-quality toiletries; you can really feel the luxury in every touchpoint. The breakfast spread deserves a special mention, generous, well curated, and delicious. The Wet Deck is another must-visit spot, perfect for leisure or gatherings. Enjoying the spectacular KLCC view from there was unforgettable. As Malaysians 🇲🇾, it made us feel incredibly proud to experience such an iconic view in such a vibrant setting. A special thank you to front desk officer Ms. RD, who was professional, warm, and served us exceptionally well. Overall, a truly worthwhile staycation experience. Highly recommended for anyone looking to enjoy Kuala Lumpur in style. ✨
Stayed 1 night in Jan 2026

10/10 Excellent

Yunis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent service and very conveniently located.
Stayed 5 nights in Oct 2023

10/10 Excellent

Yong Shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Very friendly and helpful staffs, the suites was well maintenced and with good city view. One of the top luxury hotel in this area that I would recommend to friends and colleagues.
Stayed 1 night in May 2025

10/10 Excellent

Sau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent, 5 mins walk to Twines tower. There are many restaurants near by.
Stayed 3 nights in May 2024

10/10 Excellent

Rayyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect. The staff were incredible and really made our stay great. We will be back!
Stayed 8 nights in Aug 2023

10/10 Excellent

Quoc Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff and great breakfast. Would definitely go back. Amazing pool with a view
Stayed 1 night in Jan 2024

10/10 Excellent

Nailisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Almir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Welcoming staff, High Quality buffet breakfast with something for everyone. Highly recommend and would return if I come back to KL.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers
Stayed 6 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impeccable, Sean and Alex in particular were incredible hosts. Beautiful hotel, great location, incredible pool, small walk to PETRONAS incredible view from your room. A must book hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend
Stayed 6 nights in May 2025