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Vivatel Kuala Lumpur

Property class: 4

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Photo gallery for Vivatel Kuala Lumpur

A modern hotel lobby with a pool, seating areas, and a bar. - Vivatel Kuala Lumpur (Kuala Lumpur)
A hotel with a modern design, featuring a prominent curved glass facade and illuminated windows. - Vivatel Kuala Lumpur (Kuala Lumpur)
A modern bar area with a Vivatel Kuala Lumpur sign, wooden pillars, and bar stools. - Vivatel Kuala Lumpur (Kuala Lumpur)
A modern hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a bathroom visible through a glass door. - Vivatel Kuala Lumpur (Kuala Lumpur)
A modern hotel lobby with a reception desk, a glass wall, and a clean, polished floor. - Vivatel Kuala Lumpur (Kuala Lumpur)
Located close to Jalan Alor and Pavilion Kuala Lumpur, Vivatel Kuala Lumpur provides a shopping mall on site, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Retro Cafe, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite

A hotel room with a large bed, a nightstand with a lamp, a chair, and a breakfast tray on a table.

Junior Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a wooden wall panel.

Executive Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A modern hotel room with a large bed, a TV, a desk with a laptop, and a bathroom visible through a glass door.

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Viva Suite

A hotel room with a large bed, a desk with a lamp, a chair, and a breakfast tray.

Viva Suite

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Duplex Suite

A hotel room with a bed, a breakfast tray, a TV, a window with curtains, and a wall with a leaf pattern.

Duplex Suite

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Platinum King

A modern hotel room with a bed, bedside lamps, a desk, and a bathroom visible through a glass partition.

Platinum King

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Platinum Twin

A modern hotel room with a large bed, a desk with a laptop, a flat-screen TV, and a painting of a wave on the wall.

Platinum Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a bathroom.

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a large painting of a beach scene, and a mirror on the wall.

Superior Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe King

A hotel room with a large window, a bed with white bedding, two pillows, a chair, and a wall-mounted bicycle.

Deluxe King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

View all photos for DOUBLE DELUXE

A hotel room with two beds, a chair, a large mirror, and a wall-mounted artwork.

DOUBLE DELUXE

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Pudu neighborhood, Vivatel Kuala Lumpur is connected to a shopping center. Jalan Alor and Merdeka Square are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street Market. Kuala Lumpur Tower and Petronas Twin Towers are two other places to visit that come recommended. Visit our Kuala Lumpur travel guide
Map
85, Jalan Loke Yew, Kuala Lumpur, 55200

What's nearby

  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    19 min walk - 1.0 mile
  • A crowded street market with numerous stalls and people.
    Jalan Alor
    3 min drive - 1.2 miles
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    4 min drive - 1.5 miles
  • A bustling street market at night with red lanterns hanging overhead.
    Petaling Street Market
    5 min drive - 1.4 miles
  • Mitsui Shopping Park LaLaport
    19 min walk - 1.0 mile

Getting around

  • Kuala Lumpur Pasar Seni Station
    4 min drive
  • Pudu Station
    9 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    37 min drive

Restaurants

  • Estelle Bagels
    13 min walk
  • Ruby Dessert House
    11 min walk
  • 春記大埔面 Tai Bu Noodle
    10 min walk
  • 168 Claypot Chicken Rice
    10 min walk
  • ZK Restaurant 仔记大炒
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Retro Cafe

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (2,809 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 110 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 40.00 for adults and MYR 25 for children
  • Late check-out fee: MYR 100 (subject to availability)
  • Rollaway bed fee: MYR 110 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Vivatel Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Vivatel Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Vivatel Kuala Lumpur?

Check-out is at noon. Late check-out is available for MYR 100 (subject to availability).

Where is Vivatel Kuala Lumpur located?

Located in Pudu, this hotel is within 2 mi (3 km) of Petaling Street Market, Jalan Alor, and Pavilion Kuala Lumpur. Merdeka Square and Kuala Lumpur Tower are also within 3 mi (5 km). Pudu Station is 9 minutes by foot and Chan Sow Lin Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Vivatel Kuala Lumpur Reviews

8.0

Very Good

8.2

Cleanliness

7.2

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 104 out of 329 reviews
Rating 8 - Good. 151 out of 329 reviews
Rating 6 - Okay. 50 out of 329 reviews
Rating 4 - Poor. 15 out of 329 reviews
Rating 2 - Terrible. 9 out of 329 reviews

Reviews

Verified review

8/10 Good

Salahuddin

Liked: Cleanliness, staff & service
Good breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Atticus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast

Very clean and comfortable with a very good breakfast
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Jona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay with clean comfy room, near to Pudu & Bukit Bintang area. Due to Covid, many F&Bs are not in business in the mall next door.
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the decoration original. Service and cleanliness was quite excellent. The hotel restaurant was struggling with resupplying the breakfast buffet at busy times in the morning, which requires improvement. The adjacent mall used to contain dining options for the evening, which is no longer the case. Most of the dinner options close to the hotel require cash payment, and according advice by the hotel would be helpful.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Uwe

Liked: Cleanliness
I am coming to this hotel about once a year since 2017. Rooms are spacious and clean. I had the Junior Suite and I enjoyed having a proper desk, a separate simple seating area, and a kitchen with flowing water. The attached shopping mall has degraded a bit since pre-covid times and dining options there are very limited now. Anyhow, there is local food in easy walking distance, and a large, modern shopping mall with plenty of dining options a 15 minute walk away. Breakfast in the hotel I like less and less though, as variety and quality have degraded over time, eg only Cafe Americano from the machines, blue-ish scrambled eggs, and resupply problems at the buffet from 07:15 onwards.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

Lachmiperkaas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very disappointed with my stay at this hotel. The rooms were dirty, and the bathrooms were in a terrible condition. The toilets barely flushed, and the overall hygiene was unacceptable. The staff were unfriendly, unhelpful, and showed little interest in assisting guests. The food was very poor. The menu was almost exactly the same every day, with very little variety and disappointing quality. In my opinion, this hotel does not deserve a 4-star rating. It is more comparable to a 2-star hotel. I would not recommend this hotel to anyone and would definitely not stay here again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Uday Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast Buffet was really good. Room was decent. Staff were good but could be better.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

KHASHINI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good budget-friendly option.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Tian Kok

Liked: Cleanliness, staff & service, amenities
Breakfast ok
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, clean, comfortable bed and staff friendly and helpful unfortunately the pool was closed for maintenance but can't be helped
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel. Modern. The connected mall has no shops left. Location is good if you hail Grab to go anywhere. Breakfast buffet has good variety and overall acceptable quality.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Verified traveler

Lousy Hotel

The hotel is not cheap in price yet not valued for money. The breakfast barely have options, the hotel looked so old and the mall next to hotel has no patrons, shops were closed too.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Zhang Yong

Overall still alright.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

You can see cockroach everywhere. Toilet and table desk. Running around the area
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

alesaamira@gmail.com

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Pau Lian Mung

Liked: Staff & service, property conditions & facilities
Need more customer service
Stayed 10 nights in Sep 2024
Verified review

4/10 Poor

EngThye

Disliked: Cleanliness, amenities, property conditions & facilities
Overated by previous posts. This hotel doesn’t deserve a good rating.Poor in cleanliness and we found cockroach in the room. Dusty and moldy toilet. Disappointed.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Zora Sharon Chan Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience stay is satisfactory. Room is spacious and clean, with simple deco. I got a room not facing the main road/highway, so it was nice and quiet. it would be nice to add another chair to the room. Nice to see real plants in and outside the hotel. There is a gym and pool for visitors especially business travellers to wind down. It's good to have recycling bins near the lobby. Staff are friendly. The mall next door is easiy accessible but most shops have closed down. Limited eateries that are walking distance near the hotel at night.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Lachmiperkaas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De hygiëne was erg slecht. De kamers en sanitaire voorzieningen waren niet schoon. Het personeel was erg onvriendelijk, vooral de dame met de bril die in het restaurant rondliep. Het eten was ook erg slecht en elke dag hetzelfde, met weinig variatie. Naar mijn mening is dit hotel eerder een 2-sterrenhotel dan een 4-sterrenhotel. Ik zou dit hotel dan ook aan niemand aanraden.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

sy yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間大,乾淨,日常所需的用品都有,交通方便,樓下就連通賣場&便利商店
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Yuta

Liked: Staff & service, property conditions & facilities
値段とショッピングモールの中という事で予約しましたが、vivatelの中のモールはエスカレーターが止まっていました。 部屋の中は綺麗ですが、虫が入ってくきてしまってました。プールも良かったです。筋トレルームはありますが、マシンは潰れてます。 朝食は外で食うことをおすすめします。 歩いて10分のイオンやショッピングモールは人も程よく少なく綺麗でめっちゃ楽しめました。 grabがないと、タクシーを拾うのは少し難しいです。 電車は先ほどいったイオンの近くの駅の方が絶対いいです。綺麗ですし、分かりやすいです。 最寄駅は地元の人しか使わない感じで難しいです。
Verified review

4/10 Poor

Driss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel malhonnête

Avant mon départ je me suis fais voler des vêtements dans ma valise j ai appelé l’hôtel qui me dit que le personnel ne touche pas aux affaires des clients et que j ai du me tromper
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Stephen-Claude

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is a nice hotel. Centrally located, but it is a little dated. My biggest disappointment however is that it is next to the highway, and the windows are not soundproof. I could hear the traffic all night, which disrupted my sleep. The staff was however nice and accommodating. I would stay again if not a room near the highway.
Stayed 2 nights in Feb 2022