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Victoria Home Platinum Suites

Property class: 3

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Infinity pool - Victoria Home Platinum Suites (Kuala Lumpur)
Infinity pool - Victoria Home Platinum Suites (Kuala Lumpur)
Property entrance - Victoria Home Platinum Suites (Kuala Lumpur)
Room - Victoria Home Platinum Suites (Kuala Lumpur)
View from room - Victoria Home Platinum Suites (Kuala Lumpur)
Located close to Petronas Twin Towers and KLCC Park, Victoria Home Platinum Suites provides a coffee shop/cafe, a playground, and an arcade/game room. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

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Room options

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Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Bedroom

View from room

Deluxe Room, 1 Bedroom

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, City View

Room

Deluxe Suite, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms

Room

Executive Suite, 2 Bedrooms

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

Room

Premium Suite, 2 Bedrooms

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Futons

View all photos for Superior Suite, 2 Bedrooms, City View

Room

Superior Suite, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 4 Twin Futons

View all photos for Premium Suite, 1 Bedroom

Room

Premium Suite, 1 Bedroom

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon

About the neighborhood

Located in Golden Triangle, a neighborhood in Kuala Lumpur, Victoria Home Platinum Suites is in a shopping district. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Traveling with kids? Make time for Berjaya Times Square, or check out an event or a game at Bukit Jalil National Stadium. Visit our Kuala Lumpur travel guide
Map
Platinum Suites, 1020 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    3 min walk - 0.2 miles
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    12 min walk - 0.7 miles
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    14 min walk - 0.8 miles
  • The Petronas Towers, a prominent skyscraper, and a colorful fountain in Kuala Lumpur.
    KLCC Park
    14 min walk - 0.8 miles
  • A multi-tiered tower with illuminated platforms, surrounded by a cityscape at night.
    Kuala Lumpur Tower
    19 min walk - 1.0 mile

Getting around

  • Bukit Nanas Station
    4 min walk
  • Kuala Lumpur Sultan Ismail Station
    16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    34 min drive

Restaurants

  • Wariseni
    4 min walk
  • Cafe: In House
    3 min walk
  • The Morning After
    6 min walk
  • Deepblue
    1 min walk
  • Mixing Room
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Covered, secured self parking on site (MYR 20 per day)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: MYR 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Victoria Home Platinum Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Victoria Home Platinum Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 20 per day. Limited spots are available.

What time is check-in at Victoria Home Platinum Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Victoria Home Platinum Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Victoria Home Platinum Suites located?

This family-friendly Kuala Lumpur hotel is located in a shopping district, within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

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Reviews

Victoria Home Platinum Suites Reviews

7.4

Good

8.2

Cleanliness

9.6

Location

6.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing pool, very good value

Very modern apartment in a ver nice building. Price with Victoria homes is very Good, other apartments in the same building more expensive. The pool is amazing. We only received one key but we asked for another one and we got it straight away. Easy check in process. I would definitely go back to this place if staying in KL again.
Stayed 4 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort
깨끗하고 좋아요
Stayed 6 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

great pool; lacked some of the essentials

Pool and view was beautiful but often crowded and no towels. Out room was owner shared unit rather than nicer hotel, so it lacked hangars, nice shampoo, etc. Still would recommend.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel. Extrêmement bien situé. Au cœur de KL avec piscine vue sur les Petronas. Je recommande les yeux fermés ! Meilleur hôtel de KL
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاااز و الموقع جميلل
Stayed 10 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Service can be better

the check in could be improved as despite confirming our arrival time, we had to wait for about 15 minutes for the staff to meet us up and issue d keys. Upon reaching d room, d WIFI password has been changed but d guide in d room was not updated. We tried many failed attempts to connect until I WA them for d correct password. But d room, d infinity pool and gym are fantastic. So overall it’s a good place.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Bad room facilities

The worst part of the stay was the parking. The access cards could not work and we were trapped. The security would notvhelp because it was a private booking. Cannot come to this place again. Also the room was badly maintained, TV not working. Shower door handle broken, electrical sockets spoilt, etc. Cannot recommend anybody to stay here.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malaysia stay

Excellent location and awesome service. Very easy check in and checkout process
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Propre mais peinture écaillée à certains endroit. Piscine pour la vue mais pas pour nager.
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

그럭저럭

체크인을 하기 위해서 위챗 또는 왓츠앱을 깔아서 계정 등록을 해야함. 그리고 체크인을 도와준 직원이 매우 불친절했음. 컨시어지를 위해 일인당 10링깃이 요구됨(레지던스)
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
家族一緒に泊まれる部屋を探して本レジデンスを予約。夜19時に到着し、受付に行くと携帯を貸せと言われ、勝手に電話を登録。するとしばらく経って仲介業者から始まって入居の手続きメールが入る。メールボックスに鍵が入っているとの事でメールボックスの暗証番号が送られてくる。メールボックスの場所を探していろんな人が右往左往。ようやく見つけ開けると鍵がない。受付に行くと、俺は知らん、中間業者に連絡しろとの事。近くにいた人とエレベーターに同乗させてもらい部屋に行くと中から大勢の人が騒ぐ声。仲介業者に連絡すると彼らが間違いなので交渉してくれとありえない回答。あまりの対応にクレームつけると言うと、今から行きますとの事。この時点で1時間、仲介業者が来るまで1時間、その後仲介業者が他の部屋を用意するまで2時間。結局部屋に入れたのは夜中12時。次の日は朝から三人が部屋に来て、早く出てくれや中には鍵を持って勝手に入って来たり。最悪でした。
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Beautiful looking but so many problems. Some outlets didn't work, sensor to sliding door to small bedroom wasnt working and trapped my kids inside,water kettle didn't work... without wi-fi communication very hard. As there is no property manager on site no one to help.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
투어 다니기에 접근성 너무 좋구요. 방 2개, 화장실 2개 시설 깨끗하고 에어컨 빵빵했구요ㅋ 두 가족 총 6명이서 이용하기에 편하고 좋았어요. 다만 샴푸와 바디샤워는 있는데 향이 너무 안 좋으니 세면용품은 챙기시길 추천합니다. 그리고 루프탑 수영장 야경은 정말 너~무 좋아요. 꼭 이용하시길 추천해요~
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay in Victoria home platinum suites. This one was self check in. Before I was to contact Hotels.com staff, they said that they had front desk staff to assist guest to check in. When I arrive, they only provided the phone no that the guest contact other departments staff to show us check in process. I contact the check in staff by email. They late to reply us. It was so difficult to do check in process. Exclude this point, all is good for stay in here! The location, swimming pool, beautiful view and the room are the best reason to let u stay.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness
ハブラシなどのアメニティがなく、お湯が出なく給湯器がわからなかったです。
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities
受付で段取りが分からず時間を無駄にした。シャワーが冷たかった。アメニティがくさい、用意がない。ＯＵＴ時もＫＥＹの返却が手間であり、荷物の預けも料金がかかる上、担当者がくるまで長い事待たされた。 目的であった屋上のプールは雨で遊泳禁止。 やはりホテルがいいと強く感じた。
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

This place was simply disgusting - walls were dirty - the paint was peeling off - the room smelled like a tobacco factory. We asked for another room that we have got. It was also dirty and it also smelled bad. (Although it was less bad than the first one) We paid five star prices and we got a 2-star accommodation - I’ll never ever stay at this place again (I’m in KL every week). The most frustrating part is that this is a brand new building and repainting a couple of walls would take no time ... terrible and disappointing
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Stay was pleasant, located very near the Petronas Towers with the rooftop/pool deck offering a gorgeous view of the skyline especially at night.
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Huge apartment with nice view

It is a little confusing in the beginning of how to check in 24hrs in advance- they communicate through Whatsapp- once figured that part out everything gets easier. Staffs are nice, if anything is out I can send them a message on Whatsapp and they will bring it down. The apartment has great view of the city, huge (lots of space), the infinity pool on the top level is amazing- can see the Petronas Twin Towers.
Stayed 4 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean classy good location

Everything was great. Nice, clean, spacious, great location. Only thing was staff were abit hard to contact. Fire alarm went off (false alarm) and we had to call three times before someone answered. Besides that it was a great experience
Stayed 4 nights in May 2018
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
頂層泳池景觀一流。房間空間大。温馨提示客人需自備牙刷。
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019