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Times Square Service Suites

3.5 star property
Guests indulge in rejuvenating spa treatments while staying active with on-site basketball and racquetball courts in the heart of Kuala Lumpur

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Photo gallery for Times Square Service Suites

View from room - Times Square Service Suites (Kuala Lumpur)
Bar (on property) - Times Square Service Suites (Kuala Lumpur)
Exterior - Times Square Service Suites (Kuala Lumpur)
Garden - Times Square Service Suites (Kuala Lumpur)
Business center - Times Square Service Suites (Kuala Lumpur)
Times Square Service Suites places travelers near Pavilion Kuala Lumpur and KLCC Park. The Big Apple Restaurant serves local and international dishes, while the poolside bar offers refreshing drinks. After a day exploring, guests unwind with body wraps and massages at the spa.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Studio Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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About the neighborhood

Located in Imbi neighborhood, Times Square Service Suites is connected to a shopping center. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Berjaya Times Square and Jalan Alor. Traveling with kids? Consider Petrosains Science Discovery Centre, or check out an event or a game at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window
Map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 miles
  • Jalan Alor - 5 min walk - 0.3 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • The Exchange TRX - 7 min walk - 0.4 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks Reserve Bar - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Burger On 16 - ‬2 min walk
  • ‪Tangkak Beef Noodles 东甲牛腩面 - ‬1 min walk

About this property

Times Square Service Suites

Family-friendly hotel near Berjaya Times Square
Near Jalan Alor and Pavilion Kuala Lumpur, Times Square Service Suites provides a poolside bar, a shopping mall on site, and 4 coffee shops/cafes. Treat yourself to a massage, a facial, or a body wrap at Vita Spa, the onsite spa. The on-site local and international cuisine restaurant, Big Apple, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball and racquetball/squash. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, along with pool umbrellas
  • Buffet breakfast (surcharge), an indoor tennis court, and valet parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Free newspapers, a reception hall, and an elevator
Room features
All guestrooms at Times Square Service Suites offer comforts such as 24-hour room service and fireplaces, as well as perks like premium bedding and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and extra futons (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with cable channels and DVD players
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (MYR 15 per day)
  • Valet parking on site (MYR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 65 for adults and MYR 37 for children
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Big Apple

Things to do

  • 3 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Extra futon (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 75.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 37 for children
  • Self parking fee: MYR 15.00 per day
  • Valet parking fee: MYR 12.00 per day
  • In-room safe fee: MYR 20 per day
  • Rollaway bed fee: MYR 75.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Frequently asked questions

Does Times Square Service Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Times Square Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 15.00 per day. Valet parking is available for MYR 12.00 per day.

What time is check-in at Times Square Service Suites?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Times Square Service Suites?

Check-out is at noon.

Where is Times Square Service Suites located?

This family-friendly Kuala Lumpur hotel is located in a national park, within a 10-minute walk of Berjaya Times Square and Jalan Alor. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 6 minutes.

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Reviews

Times Square Service Suites Reviews

6.6

6.6

Cleanliness

9.0

Location

6.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 106 reviews
Rating 8 - Good. 25 out of 106 reviews
Rating 6 - Okay. 17 out of 106 reviews
Rating 4 - Poor. 22 out of 106 reviews
Rating 2 - Terrible. 14 out of 106 reviews

Reviews

10/10 Excellent

Abdur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025

4/10 Poor

Lina

Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

Large space and comfortable bed, just be aware there is mold on the ceiling in the room we stayed. We had to leave after one day as there was no other rooms available. The contact was communicative but I could not get a refund.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya Times Square Suite

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away !!!!!!

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024

2/10 Terrible

Maro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, leaking taps, bathroom smells like urine, rusty and grimy shower heads and screens, stains on linen and sheets, unhygienic fridge, cracked walls, broken and dirty furniture. Staff provided little to no help in regards to how to access hot water, and all other inquiries that we had during our stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very good Location.

Excellent hotel spacious rooms very comfortable. Staff very friendly we are come back again.
Stayed 1 night in Mar 2018

8/10 Good

Lynette

Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024

4/10 Poor

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024

4/10 Poor

Aram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too old and damaged for comfort

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023

2/10 Terrible

adzeim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022

6/10 Okay

M K SUBRAMANIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Unterkunft ist sehr schlecht.
Stayed 3 nights in Aug 2024

8/10 Good

Jaewon

Liked: Staff & service, room comfort

전망은 좋으나 찾아가기 살짝 어려울 수 있는 레지던스

투숙자가 적었는지 객실 청소상태가 약간 불량. 침대가 너무 구형임. 수압은 좋은데 샤워기 고장임. 기타 잠시 지내기엔 괜찮은 상태. 스텝 응대는 굉장히 빠름.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed..

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021

2/10 Terrible

NORSHAHILA BINTI ABDUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021

6/10 Okay

Kok Liong

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Clean, comfortable, room is big
Stayed 2 nights in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proximity and easy access to public transport

Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
emplacement très bien situé a proximité de tout. Très grande chambre avec beaucoup de place. quand même petit problème avec les toilette souvent bouché. Obligé d'utiliser la poubelle pour faire évacuer l'eau. Dans l'ensemble tout était très bien. On n'avait pas compris qu'on serait logés dans la suite résidence. Nous pensions être logés à l'hôtel même. Mais on a bénéficié de la grande piscine c'était l'essentiel
Stayed 28 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family.

It has no counter at lobby, you will need to call the person in charge on your booking. In charge is helpful. Abit old place, overall this place is good for family.
Stayed 1 night in Jun 2019

8/10 Good

wk

Liked: Staff & service
For the price we paid, it was value for money. The location's great! It would be nice if the towels were changed without calling for cleaned ones.
Stayed 3 nights in Jun 2019

4/10 Poor

Grow, Kuala lumpur

Check in is not at the reception counter. We have to wait some one to bring us to the room. (i am not sure he is a hotel stuff or not, becoz he did ware an uniform and i didnt see any stuff duty card on him. The person also didnt introduced himself. After he show a paper to me and makesure the booked name and have a look to my ic, then he ask us follow him but he didnt explain that he wanna show us where is our room. we have to pay check in deposit to him, the receipt totally is not under times square hotel /suite name, is other compony name. And we have to pay the carpark fees also. 😥 Felling strange.
Stayed 1 night in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and very honest staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service n staff are very friendly n helpful. Room is very spacious + good surroundings.
Stayed 2 nights in Apr 2019

8/10 Good

MICHAELKOK, KUANTAN

Liked: Staff & service
The assistant, by the name of MR Mohamad is friendly, courteous and helpful.
Stayed 1 night in Mar 2019