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The Robertson Kuala Lumpur

Property class: 3.5

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Photo gallery for The Robertson Kuala Lumpur

A swimming pool surrounded by greenery and modern buildings in the background. - The Robertson Kuala Lumpur (Kuala Lumpur)
A nighttime view of a building with a glass facade, surrounded by trees and illuminated by street lamps. - The Robertson Kuala Lumpur (Kuala Lumpur)
A modern hotel lobby with a central water feature, large pillars, and a seating area. - The Robertson Kuala Lumpur (Kuala Lumpur)
A modern gym with various exercise equipment, large windows, and a view of the city. - The Robertson Kuala Lumpur (Kuala Lumpur)
A modern building with multiple floors, large windows, and a well-lit entrance area. - The Robertson Kuala Lumpur (Kuala Lumpur)
Located close to Petaling Street Market and Pavilion Kuala Lumpur, The Robertson Kuala Lumpur provides an airport shuttle, a grocery/convenience store, and a rooftop terrace. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premier Suite, 1 Queen Bed, Non Smoking

A modern living room with a sofa, ottoman, and a dining area with chairs and a table.

Premier Suite, 1 Queen Bed, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking

A modern living room with a sofa, a coffee table, and a TV on a stand.

Executive Suite, Multiple Beds, Non Smoking

  • 70 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Suite, 2 Queen Beds, Non Smoking

A modern hotel room with a large window, a flat-screen TV, a sofa, and a coffee table.

Premier Suite, 2 Queen Beds, Non Smoking

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

A modern living room with a flat-screen TV, a dining area with white chairs, and a kitchen in the background.

Deluxe Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Royal Suite, 3 Bedrooms, Non Smoking

A modern bedroom with a neatly made bed, a bedside table, and a large window with curtains.

Royal Suite, 3 Bedrooms, Non Smoking

  • 70 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Premier One-Bedroom Suite

Blackout drapes, iron/ironing board, WiFi (free), individually decorated

Premier One-Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Two-Bedroom Suite

Blackout drapes, iron/ironing board, WiFi (free), individually decorated

Premier Two-Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Two Bedroom Suite

Blackout drapes, iron/ironing board, WiFi (free), individually decorated

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms, Non Smoking

A modern room with a bed, a sofa, a dining table with chairs, a small desk, and a large mirror.

Executive Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Bukit Bintang neighborhood, The Robertson Kuala Lumpur is connected to a shopping center. Merdeka Square and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Petaling Street Market and Pavilion Kuala Lumpur. Looking to enjoy an event or a game while in town? See what's going on at Bukit Jalil National Stadium. Visit our Kuala Lumpur travel guide
View more Apartments in Kuala Lumpur
Map
No 2, Jalan Robertson, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50150

What's nearby

  • A busy street market with people shopping and vendors selling goods.
    Jalan Alor
    5 min walk - 0.3 miles
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    7 min walk - 0.4 miles
  • A blue building with the sign "Central Market" and "Since 1888" on it.
    Central Market
    10 min walk - 0.6 miles
  • A historic building with a dome and minarets, surrounded by modern skyscrapers and decorated with string lights.
    Merdeka Square
    15 min walk - 0.8 miles
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    15 min walk - 0.8 miles

Getting around

  • Imbi Station
    13 min walk
  • Kuala Lumpur Masjid Jamek Station
    14 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    34 min drive

Restaurants

  • VCR
    5 min walk
  • Just Fruits Neighbourhood Market
    1 min walk
  • Jamaica Blue
    1 min walk
  • Blue Boy Vegetarian Food Centre
    4 min walk
  • Private Corner Cafe
    2 min walk

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Vending machine

Location highlights

  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a train station

Things to do

  • Children's pool
  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 46 floors
  • 90 units
  • Built in 2018
  • Garden
  • Gated community
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 2:00 AM

The check-in location differs from the property location; go to: [The Robertson Residence South Tower’s lobby]

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Robertson Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–5:00 PM.

Is The Robertson Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Robertson Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at The Robertson Kuala Lumpur?

Check-out is at 11:00 AM.

Does The Robertson Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Robertson Kuala Lumpur located?

This family-friendly Kuala Lumpur apartment building is located in a shopping district, within 1 mi (2 km) of Petaling Street Market, Pavilion Kuala Lumpur, and Merdeka Square. Petronas Twin Towers and Malaysian Houses of Parliament are also within 3 mi (5 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

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Reviews

The Robertson Kuala Lumpur Reviews

7.2

Good

6.8

Cleanliness

6.6

Amenities

10

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 79 reviews
Rating 8 - Good. 19 out of 79 reviews
Rating 6 - Okay. 12 out of 79 reviews
Rating 4 - Poor. 8 out of 79 reviews
Rating 2 - Terrible. 12 out of 79 reviews

Reviews

Verified review

8/10 Good

Matthew

Liked: Cleanliness, check-in, communication, listing accuracy
Property is clean and spacious with all facilities needed for comfortable stay. Excellent views out all windows of the KL skyline.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jingjing

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location with security, good facilities, near by restaurants, not far from bukit bintang subway and Pavilion mall.
Stayed 18 nights in Jun 2025
Verified review

10/10 Excellent

Morris

Liked: Cleanliness, room comfort, communication

Great apartment

Overall was very good, location, amenities and conditions all spot on.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay was good with good view during my stay. Overall good vibes.
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

Afzal Farook

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were not clean and the beds were rock hard. Towels and other essentials were not replaced including linen even though we stayed for over 10days. TV only has non English channels. The good thing was it a secure apartment and walking distance to shops.
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very decent value in a great location, close to chinatown and food markets and catholic church next door. Safe security complex with swipe cards used to get around. decent sized swimming pool.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, communication

Great, would book again

Very clean and spacious apartment with all the extras (washing powder, dish soap, shower toiletries). Good security and electronic keys. Friendly staff. 2 bedroom apartment very spacious. Only downfall which is personal preference the bed was very hard (firm rated) and pillows old and not supportive.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Suzanne

Liked: Cleanliness, room comfort, communication

Great location and comfort

We stayed here for 8 nights and were very happy. The location is very convenient with shops and restaurants within the apartment complex. The staff was very helpful and check in was very easy. One morning we had an internet problem and it was resolved within a few hours thanks to the staff getting on the problem immediately. The only reason it doesn't get 5 stars from us is that the apartment had tons of storage but hardly any kitchen equipment, not even a spatula. That being said, for a longer stay in KL, I would recommend it.
Stayed 11 nights in Jan 2025
Verified review

6/10 Okay

ken

Liked: Amenities
Disliked: Cleanliness, communication
Bed was filled with hair n sofa was half broken But room was big n relatively clean for the price
Stayed 2 nights in Aug 2023
Verified review

4/10 Poor

le

Liked: Amenities, communication
Disliked: Cleanliness
The room has beautiful views, rooms set up good. Cleanness is very poor. There are so much of very tiny(smaller than poppy seeds)found claw around the drainage area in the bathroom , every where and on dinner table. Front desk service is good.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

le

Master bedroom faucet is not working well, running very slow. Cleanness is poor. There are multiple very tiny tiny (smaller than poppy seeds)bugs claw everywhere, especially around the drainage hole in bathroom and especially on dinner table (creamy surface, easily spitting them) the covers which cover the furnitures are poor condition. Rooms are big and very comfortable with beautiful views. Staffs are nice.
Stayed 6 nights in Sep 2023
Verified review

6/10 Okay

Emma

Liked: Check-in, listing accuracy
Disliked: Cleanliness, communication
Rooms were fairly clean, but there were two old cigarette butts in the bathroom. Bathroom window was open and so far up we couldn’t reach it. Bathroom smelled like sewage every morning and often at night. Some ants in the common areas. Very few dishes. Staff were helpful and parking and access were easy and uncomplicated.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Wonderful staff Nice area Great hot water Good wifi
Stayed 28 nights in May 2023
Verified review

8/10 Good

Muhammad Shahid

Liked: Amenities, communication
Excellent location
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

ROSHAN

Liked: Cleanliness, property conditions & facilities, communication
It was very good for holidays.
Stayed 13 nights in Jul 2023
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with the location and staff. Close to all the eateries walking distance
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Khanh

Towels toilet tissue
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Will stay again

Good size rooms. There are 2! Amazing swimming pool. Wished we have excess toilet papers and bin liners.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Syima

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, reception give fast response to our query..
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Bhagya

Liked: Cleanliness, property conditions & facilities, communication
Had a perfect stay and apartments was very clean and staff is very helpful. Only thing is they don’t provide enough kitchen equipments.
Stayed 8 nights in Oct 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location! The cleanliness of the apartment. The facilities! Rooftop pool at night was amazing!!
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Tillat

Liked: Cleanliness, room comfort, communication

A jewel

This property was one of the best, neat and clean properties that I have fin.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The flat was comfortable and cosy. Easy to relay messages through whatsapp. Price is reasonable.
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Alaeldin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is perfect. Beds sheets could be cleaned better.
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities, communication
Convenient. Safe. Affordable. Clean. Easily accessible.
Stayed 6 nights in Sep 2022