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The Ritz-Carlton, Kuala Lumpur

5.0 star property
Guests find tranquility at the outdoor pool or experience rejuvenating massages surrounded by beautiful gardens at this upscale Kuala Lumpur retreat

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Photo gallery for The Ritz-Carlton, Kuala Lumpur

Lobby - The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur)
Premium bedding, minibar, in-room safe, desk - The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur)
Lobby lounge - The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur)
Outdoor pool - The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur)
Lunch and dinner served, Chinese cuisine - The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur)
The Ritz-Carlton, Kuala Lumpur in the city center offers a luxurious escape. Relax in the sauna, enjoy massages, and shop on-site. The outdoor pool provides a refreshing spot near KLCC Park, just a short distance from Berjaya Times Square.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 212 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

Deluxe Room, 1 Twin Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 175 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Bukit Bintang neighborhood, The Ritz-Carlton, Kuala Lumpur is connected to a shopping center. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Perdana Botanical Gardens and National Zoo are also worth visiting. Visit our Kuala Lumpur travel guide
Map
168 Jalan Imbi, Kuala Lumpur, 55100

What's nearby

  • View of Kuala Lumpur Skyline from top of a building KL tower KLCC Tun Razak Exchange TRX
    The Exchange TRX
    3 min walk - 0.2 miles
  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    7 min walk - 0.4 miles
  • Changkat Bukit Bintang
    Changkat Bukit Bintang
    7 min walk - 0.4 miles
  • Berjaya Times Square
    Berjaya Times Square
    9 min walk - 0.5 miles
  • Fahrenheit 88 Shopping Mall
    5 min walk - 0.3 miles

Getting around

  • Kuala Lumpur Pasar Seni Station
    4 min drive
  • Bukit Bintang Station
    7 min walk
  • Kuala Lumpur International Airport (KUL)
    52 min drive

Restaurants

  • Restoran Win Heng Seng (永兴城茶室)
    3 min walk
  • The Lobby Lounge
    1 min walk
  • Wizards
    1 min walk
  • The Den @ Capri By Fraser
    1 min walk
  • Club Lounge
    1 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel near Pavilion Kuala Lumpur
Close to Berjaya Times Square and KLCC Park, The Ritz-Carlton, Kuala Lumpur provides a terrace, shopping on site, and a garden. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment, or a body scrub. The on-site Chinese cuisine restaurant, Li Yen, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also find perks like:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A 24-hour front desk, an elevator, and a water dispenser
  • Luggage storage, concierge services, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 365 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, recycling, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does The Ritz-Carlton, Kuala Lumpur have a pool?

Yes, this property has an outdoor pool.

Is The Ritz-Carlton, Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 12 per night. Limited spots are available.

What time is check-in at The Ritz-Carlton, Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Kuala Lumpur located?

Located in Bukit Bintang, this luxury hotel is within a 10-minute walk of Fahrenheit 88 Shopping Mall, Pavilion Kuala Lumpur, and Berjaya Times Square. KLCC Park and Petronas Twin Towers are also within 1 mi (2 km). Bukit Bintang Station is 7 minutes by foot and Conlay MRT Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Kuala Lumpur Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 640 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was delightful and great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Titel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, friendly, exceptionally situated in town.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Minh

Liked: Cleanliness, amenities
Wonderful staff and excellent services.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Room was well decorated and clean , staff courteous
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Clean rooms, great facilities, customer care staff excellent. Housekeeping great
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Service at check in desk very good as well as the concierge service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Su Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were friendly and efficient
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Really nice amenities. Wonderful stay.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gagandeep

Liked: Cleanliness, property conditions & facilities
Close to petronas towers and high end designer shopping
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kartikumar

Liked: Cleanliness, amenities, property conditions & facilities
Great location great service great people
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location which is not on the main road which is crowded and noisy
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Samad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Pavilion shops and great breakfast.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fab location and amazing staff and service
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staffs
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities but confusing location for drivers. Excellent service, staff, and buffet breakfast! Would definitely stay again.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

woody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but it was well worth it. The hotel is conveniently located near the pavilion shopping mall which is their main shopping area and it is connected with air conditioned walkway which was nice. We didn't get to participate in breakfast or dinner or the pool but all looked great. Definitely would stay here again. Highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sajada

Liked: Cleanliness, amenities, property conditions & facilities
We had the best stay at The Ritz-Carlton. The level of luxury, comfort, and service was exceptional from start to finish. The staff, especially housekeeping, were outstanding — incredibly attentive, warm, and genuinely caring, making us feel like family while catering to our every need. The hotel was immaculate, with housekeeping attending twice daily to ensure the room was perfectly clean and fully stocked. We were delighted by the thoughtful complimentary birthday setup for my husband upon arrival, complete with a cake, which was a wonderful surprise. The daily delivery of a fresh mini cake to our room was a lovely luxury touch. The hotel is also in a fantastic location, with everything within walking distance, making it easy and straightforward to explore and enjoy the area. A truly memorable and refined stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Shujaat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

NARINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uniquely placed in the busy commercial hub on the city. All the major tourist attractions in close proximity.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel with absolutely the best staff service ever
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Staff, service, and Cleanliness.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. The staff are also kind.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Gondze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to KL I always stay at this property, nice hotel, very professional staff and also a stones throw away from the city centre.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, convenient, with many shopping malls around the area. Clean, spacious rooms and thank you the great service staff who allow upgrades our rooms to the executive rooms which were very spacious and with all the necessary amenities. All the staff in the hotel were very attentive and with great smiles. We will definitely come back to the great hotel the next time we will visit the country.
Stayed 1 night in May 2025