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The Ritz-Carlton, Kuala Lumpur

5.0 star property
Luxury hotel with a sauna connected to a shopping center in Kuala Lumpur

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Photo gallery for The Ritz-Carlton, Kuala Lumpur

Outdoor pool
55-inch LCD TV with satellite channels, TV
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • 24/7 front desk

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 212 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - single
Premium bedding
Hair dryer
Separate bathtub and shower
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Separate bathtub and shower
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Separate bathtub and shower
Bidet
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Separate bathtub and shower
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 175 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Separate bathtub and shower
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed, Non Smoking

Deluxe Room, 1 Twin Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Hair dryer
Separate bathtub and shower
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Map
168 Jalan Imbi, Kuala Lumpur, 55100

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.3 miles
  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 14 min walk - 0.8 miles
  • KLCC Park - 14 min walk - 0.8 miles
  • Petronas Twin Towers - 17 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Wizards At Tribeca - ‬1 min walk
  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Elite Youmiqi - ‬3 min walk
  • ‪Li Yen Chinese Restaurant 麗苑 - ‬1 min walk
  • ‪Club Lounge - ‬1 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel near Pavilion Kuala Lumpur
Close to Berjaya Times Square and KLCC Park, The Ritz-Carlton, Kuala Lumpur provides a terrace, shopping on site, and a garden. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a massage, or a body scrub. The on-site Chinese cuisine restaurant, Li Yen, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also find perks like:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Luggage storage, concierge services, and 15 meeting rooms
  • Wedding services, multilingual staff, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 365 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, recycling, and free infant beds

Languages

Arabic, Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does The Ritz-Carlton, Kuala Lumpur have a pool?

Yes, this property has an outdoor pool.

Is The Ritz-Carlton, Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Kuala Lumpur?

Self parking is available for MYR 12 per night. Limited spots are available.

What time is check-in at The Ritz-Carlton, Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Kuala Lumpur located?

Located in Golden Triangle, this luxury hotel is within a 10-minute walk of Fahrenheit 88 Shopping Mall and Pavilion Kuala Lumpur. Berjaya Times Square and Jalan Alor are also within 15 minutes. Conlay MRT Station is 8 minutes by foot and Bukit Bintang Station is 9 minutes.

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The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fab location and amazing staff and service
Stayed 6 nights in Apr 2025

10/10 Excellent

HEMANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Jan 2025

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, service is excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great staff and service. For kids you are only allowed in one pool that does not get a lot of sun but other than that it is in an amazing location. Right next to pavilion and Rex. Staff are amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

NARINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uniquely placed in the busy commercial hub on the city. All the major tourist attractions in close proximity.
Stayed 3 nights in Feb 2025

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!!
Stayed 2 nights in Jan 2025

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understood why this hotel is loved all over the world. I will definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Feb 2025

10/10 Excellent

Kim Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, highly recommended.
Stayed 2 nights in Jun 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness
It was grand!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ker Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shujaat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service
Stayed 3 nights in Oct 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Feb 2025

8/10 Good

Mihoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not much you can say about this hotel apart from, everything is exceptional so stay if you can.
Stayed 3 nights in Nov 2024

10/10 Excellent

MANA

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, room comfort

Trip to see ASKA

Service was a top draw! Deco and quality were very dated in the room, however, the common areas such as reception, bar, lounge were very good. This trip was to see a concert of my favourite Japanese singer and it turned out that he also stayed this hotel! I also bumped into him in the Chinese restaurant. The Ritz will be a special place for me forever!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staffs
Stayed 1 night in Mar 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Staff, service, and Cleanliness.
Stayed 3 nights in Oct 2024

2/10 Terrible

Han

Disliked: Property conditions & facilities
The service is very terrible
Stayed 3 nights in Apr 2025

10/10 Excellent

Gondze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to KL I always stay at this property, nice hotel, very professional staff and also a stones throw away from the city centre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel with absolutely the best staff service ever
Stayed 3 nights in Sep 2024