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The Quay Hotel Bukit Bintang

Property class: 3

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Photo gallery for The Quay Hotel Bukit Bintang

A hotel entrance with a staircase leading up to it, an ATM machine, and a sign for 'The Quay Hotel Bukit Bintang'. - The Quay Hotel Bukit Bintang (Kuala Lumpur)
A hotel hallway with a modern elevator, a digital display showing the number 5, and a door marked with the number 53. - The Quay Hotel Bukit Bintang (Kuala Lumpur)
A reception area with a map on the wall, a desk, chairs, and a vase of flowers. - The Quay Hotel Bukit Bintang (Kuala Lumpur)
The Quay Hotel entrance with a sign, an ATM, and potted plants. - The Quay Hotel Bukit Bintang (Kuala Lumpur)
A modern hotel room with a large bed, two bedside tables, a green accent wall, and a window with curtains. - The Quay Hotel Bukit Bintang (Kuala Lumpur)
A short walk from Berjaya Times Square and Pavilion Kuala Lumpur, The Quay Hotel Bukit Bintang provides a shopping mall on site, laundry facilities, and more. Guests can connect to free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

A hotel room with a bed, a chair, a TV, and a window with curtains.

Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

A hotel room with two beds, a green headboard, a nightstand, and a wall-mounted air conditioner.

Quadruple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Triple Room

A room with two beds, a green chair, a small table with a bottle, and a window with a black curtain.

Family Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

A hotel room with a bed, a chair, a TV, and a window with curtains.

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

A room with two beds, each with white bedding and pillows. There is a green electrical outlet on the wall.

Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Bukit Bintang, a neighborhood in Kuala Lumpur, The Quay Hotel Bukit Bintang is in the entertainment district and near a metro station. Jalan Alor and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Kuala Lumpur Stadium. Visit our Kuala Lumpur travel guide
Map
80 Jalan Alor, Bukit Bintng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100

What's nearby

  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    1 min walk - 0.1 miles
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    2 min walk - 0.1 miles
  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    5 min walk - 0.3 miles
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    9 min walk - 0.5 miles
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    4 min drive
  • Bukit Bintang Station
    5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    38 min drive

Restaurants

  • Restoran Sai Woo
    1 min walk
  • Loong Kee Jalan Alor
    1 min walk
  • Rococo Café Restaurant
    2 min walk
  • Noy Thai Seafood
    1 min walk
  • Alor Food Corner
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (40 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is The Quay Hotel Bukit Bintang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Quay Hotel Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Quay Hotel Bukit Bintang?

Check-out is at 11:00 AM.

Does The Quay Hotel Bukit Bintang provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 100 per vehicle applies.

Where is The Quay Hotel Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Jalan Alor, Berjaya Times Square, and Pavilion Kuala Lumpur. KLCC Park and Petronas Twin Towers are also within 1 mi (2 km). Bukit Bintang Station is only a 5-minute walk and Imbi Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Quay Hotel Bukit Bintang Reviews

5.0

5.4

Cleanliness

6.0

Amenities

6.0

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross

My room was tiny and disgusting! There was so much black mold in the bathroom and it was constantly dripping liquid from the room above. Lightning fast check-in and great location though.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities
the room was too small for 4 people and there was no window so the room felt very closed off and we personally felt clusterphobic so it was uncomfortable. the washrooms were really small and barely had enough space to use the shower, although they did have good amenities like shampoo and dental kits it didnt make up for the space. the corridors were also really cramped so there was barely enough space to walk alongside a cabin bag.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kesukaran keluar masuk

Pengalaman baik dan memuaskan. Hanya kedudukan hotel menyebabkan urusan keluar masuk amat menyukarkan
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

有名な夜市通りに面し、食事・買い物に便利、最寄り駅のモノレール🚝駅までも徒歩圏でいろいろ便利。 安い部屋だったので窓は無し、冷蔵庫がなかったので飲み物を冷やして保存できなかったのは不便でした。 受付・店員さん、部屋・シャワー・トイレ・ベッド・コーヒー・紅茶、備品は良き👍
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Staff & service
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023