Sunway Pyramid Hotel

4.0 star property
Hotel connected to the convention center in Petaling Jaya with free local shuttle

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Photo gallery for Sunway Pyramid Hotel

Daily buffet breakfast (MYR 130.00 per person)
Standard Studio | In-room safe, desk, soundproofing, iron/ironing board
Water park
Reception
View from room
Sunway Pyramid Hotel, next to Sunway Pyramid Mall, offers a dynamic experience with on-site shopping. Guests enjoy practical amenities like dry cleaning, a hair salon, in-room WiFi, conference facilities, and notably helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 Bedroom

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, 1 Bedroom, Park View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 26 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Bidet
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Family Suite, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Hair dryer
Private bathroom
Bidet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Club Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Bidet
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.0 miles
  • Sunway Mentari Business Park - 3 min walk - 0.2 miles
  • Sunway Pyramid Mall - 7 min walk - 0.4 miles
  • Sunway Lagoon Theme Park - 9 min walk - 0.5 miles
  • Sunway University - 14 min walk - 0.8 miles

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪海底捞火鍋 (Hai Di Lao) - ‬4 min walk
  • ‪ABC One Bistro - ‬1 min walk
  • ‪yeast - ‬1 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬4 min walk
  • ‪Restoran Nasi Kandar Shaaz - ‬1 min walk

About this property

Sunway Pyramid Hotel

Upscale hotel near Sunway Pyramid Mall
Consider a stay at Sunway Pyramid Hotel and take advantage of a shopping mall on site, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
You'll also find perks like:
  • Buffet breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • A front-desk safe, an elevator, and free newspapers
  • ATM/banking services, concierge services, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 564 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 148.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Rollaway bed fee: MYR 148.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Is Sunway Pyramid Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Pyramid Hotel?

Self parking is available for MYR 15 per night. Valet parking is available for MYR 45 per day.

What time is check-in at Sunway Pyramid Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunway Pyramid Hotel?

Check-out is at noon.

Does Sunway Pyramid Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–11:30 PM on request. A fee of MYR 170 per vehicle applies.

Where is Sunway Pyramid Hotel located?

Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Convention Centre and Sunway Pyramid Mall. Sunway Mentari Business Park and Sunway University are also within 1 mi (2 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot.

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Sunway Pyramid Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 821 reviews
Rating 8 - Good. 331 out of 821 reviews
Rating 6 - Okay. 81 out of 821 reviews
Rating 4 - Poor. 35 out of 821 reviews
Rating 2 - Terrible. 20 out of 821 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 4 nights in Oct 2025

8/10 Good

Boon Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, located next to shopping mall and a lot of restaurant around. Expedia gold member have chocolate too. Friendly and helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Vardhini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a break
Stayed 3 nights in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. The mall have everything from shopping to food
Stayed 3 nights in Mar 2025

10/10 Excellent

Kar Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Reception service was great.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart warming thoughtful gesture

A BIG TQ to Ms Mag & team for the delicious BD cake and sing along to my wife. Keep up the wonderful service and warm hospitality.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleasant stay at this hotel. Will recommend to others
Stayed 2 nights in Feb 2024

10/10 Excellent

ANTHONNETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby to my medical center and convenience of shopping and eateries.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel stay. So close to amenities.
Stayed 9 nights in Oct 2022

10/10 Excellent

loginee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Pothen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with a room upgrade. Enjoyed our stay and plan to return for longer stay.
Stayed 1 night in Jan 2024

6/10 Okay

Vincent

Liked: Staff & service
Disliked: Cleanliness, amenities
Perfect location for the shoppers. Very busy, however concierges very helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, amazing location.

Good location in Sunway. Connected to the shopping mall with lots to do around. Comfortable clean hotel. Good service. Note about guest parking: RM15 a day.
Stayed 2 nights in Nov 2023

6/10 Okay

Khin Choy

Liked: Amenities
Not that worth paying more than RM600 for the stay

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food and shops. Parking could be improved. Traffic can be horrendous
Stayed 2 nights in Apr 2023

8/10 Good

Yuuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed to see a live performance of BMTH and babymetal. I was able to spend a comfortable time except that the room felt like home.
Stayed 1 night in Aug 2024

10/10 Excellent

ANTHONNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
That staff is ever so helpful and go all the way to assist that we be in the same room for the entire stay after our medical appointment was changed several times
Stayed 3 nights in Aug 2023

6/10 Okay

OONG PING

Liked: Cleanliness, amenities, property conditions & facilities
Overall good except, why House guest must pay for parking.
Stayed 1 night in Mar 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s so close to dining and shopping. I don’t like the fact that we can’t adjust the thermostat when it gets too cold.
Stayed 6 nights in Oct 2023

8/10 Good

Ainan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit small and the parking is not free.
Stayed 1 night in Jan 2023

8/10 Good

Peter

Liked: Cleanliness
Convenience
Stayed 1 night in Apr 2023

6/10 Okay

SOON SIONG

Liked: Cleanliness
Disliked: Staff & service
Nice but there is nothing about VIP add-on services. Not sure whether the “VIP” is real as per Expedia 😅😅
Stayed 1 night in Oct 2023

2/10 Terrible

CLARA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Housekeeping - unfriendly and rude.
Stayed 6 nights in Nov 2024

8/10 Good

YAN LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair
Stayed 2 nights in Jun 2023

6/10 Okay

Jolynn Chew Lan

Liked: Cleanliness, amenities
Disliked: Staff & service
We checked in a bit late and we did not get the twin bedroom that we wanted. We were given with twin beds eventually but the room has smoke smell. We requested to change room. Though we gotten another cleaner room but that is one king size bedroom. This is not what we wanted. I hope the hotel could offer more twins bedroom in future.
Stayed 2 nights in Nov 2024