Smile Hotel USJ Reviews, Deals & Photos 2025

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Hotel in Subang Jaya with free parking

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Dates

May 2025

June 2025

Studio | Private kitchen | Coffee/tea maker

Studio | In-room safe, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Room service
24/7 front desk
Housekeeping
Parking included
Free WiFi
Air conditioning

Room options

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

Deluxe Room

Highlights

Air conditioning

LED TV

Bidet

Hair dryer

Private bathroom

Coffee/tea maker

Free bottled water

Daily housekeeping

13 sq m
Sleeps 2
1 Queen Bed

Double Room

Highlights

Air conditioning

LED TV

Bidet

Hair dryer

Private bathroom

Coffee/tea maker

Free bottled water

Daily housekeeping

12 sq m
Sleeps 2
1 Queen Bed

Family Room

Highlights

Air conditioning

LED TV

Bidet

Hair dryer

Private bathroom

Coffee/tea maker

Free bottled water

Daily housekeeping

15 sq m
City view
Sleeps 4
2 Queen Beds

Basic Twin Room, 2 Twin Beds

Highlights

Air conditioning

LED TV

Bidet

Hair dryer

Private bathroom

Coffee/tea maker

Free bottled water

Daily housekeeping

Sleeps 2
2 Twin Beds

Studio

Highlights

Air conditioning

LED TV

Bidet

Hair dryer

Private bathroom

Coffee/tea maker

Free bottled water

Daily housekeeping

Sleeps 2
1 King Bed

Single Room

Highlights

Air conditioning

LED TV

Bidet

Hair dryer

Private bathroom

Coffee/tea maker

Free bottled water

Daily housekeeping

10 sq m
Sleeps 1
1 Twin Bed

In-room safe, desk, iron/ironing board, free WiFi

Single Room

Sleeps 1
1 Twin Bed

Deluxe Double Room

Sleeps 2
1 Queen Bed

Twin Room

Sleeps 2
2 Twin Beds

Double Room

Sleeps 2
1 Queen Bed

Studio

Sleeps 2
1 King Bed

Family Room

Sleeps 4
2 Queen Beds

Similar properties

Free WiFi
Air conditioning
Parking available
Laundry

About the neighborhood

21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610

What's nearby

Sunway Lagoon Theme Park - 3 min drive - 2.2 miles
Sunway University - 3 min drive - 1.5 miles
Sunway Pyramid Convention Centre - 3 min drive - 2.4 miles
Sunway Pyramid Mall - 3 min drive - 2.6 miles
Paradigm Mall - 6 min drive - 4.0 miles

Getting around

SS 15 - 5 min drive
USJ 21 Station - 5 min drive
Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive

Restaurants

‪USJ Giant Food Unlimited - ‬2 min walk
‪Rasa Village Food Court - ‬6 min walk
‪KFC - ‬10 min walk
‪Food Unlimited - ‬2 min walk
‪Coffee & Toast - ‬10 min walk

About this property

Smile Hotel USJ

Hotel near Sunway Pyramid Mall

Smile Hotel USJ provides everything you need. Guests can connect to free in-room WiFi.

Other perks at this hotel include:

Free self parking
An electric car charging station, a 24-hour front desk, and luggage storage
A front-desk safe, smoke-free premises, and free newspapers
Guest reviews speak well of the overall condition

Room features

All guestrooms at Smile Hotel USJ include comforts such as air conditioning, as well as amenities like free WiFi and safes.

Extra conveniences in all rooms include:

Bathrooms with showers and bidets
Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Limited onsite parking

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Wheelchair accessibility

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch LED TV

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning
Desk
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: MYR 20.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Property is also known as

Smile Hotel Subang USJ

Smile Hotel USJ

Smile Subang USJ

Smile USJ

Smile Hotel USJ Subang Jaya

Smile USJ Subang Jaya

Smile Hotel USJ Hotel

Smile Hotel USJ Subang Jaya

Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

Is Smile Hotel USJ pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Smile Hotel USJ?

Self parking is free at this property.

What time is check-in at Smile Hotel USJ?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Smile Hotel USJ?

Check-out is at noon.

Where is Smile Hotel USJ located?

Situated in Subang Jaya, this hotel is 1.8 mi (2.8 km) from Sunway University and 2.4 mi (3.8 km) from Sunway Pyramid Mall. Taylor's College and Subang Jaya Medical Centre are also within 3 mi (5 km).

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Smile Hotel USJ Reviews

6.8

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

10/10

Good

Stayed 1 night in Jun 2023

4/10

We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel

Stayed 2 nights in Apr 2023

2/10

Stayed 1 night in Jul 2024

8/10

Stayed 1 night in Jan 2020

2/10

Stayed 1 night in Nov 2019

10/10

Good hotel

Stayed 1 night in Oct 2019

2/10

This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!

Stayed 4 nights in Aug 2019

4/10

Overall OK. But the bed got big. Cannot sleep whole night

Stayed 1 night in Jul 2019

6/10

For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.

Stayed 4 nights in Jul 2019

8/10

Stayed 2 nights in Apr 2019

8/10

Basic room with necessary items provided. But there was small roaches running around in the toilet.

Stayed 2 nights in Jan 2019

8/10

Stayed 2 nights in Nov 2018

4/10

Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance

Stayed 1 night in Nov 2018

8/10

The hotel is near many shops, so it is easy for us to find food and beverages.

Stayed 1 night in Nov 2018

6/10

When I booked I requested for a dressing table but there didn’t put it.

Stayed 1 night in Jul 2018

6/10

8/10

Room big, comfartable for family.. Overall good i give 4****

Stayed 1 night in Jan 2018

6/10

I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.

Stayed 2 nights in Jan 2018

8/10

Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .

Stayed 1 night in Jan 2018