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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner, and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bathtub and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bathtub and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View (Club Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, City View (Club Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking, City View (Club Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds, Non Smoking, City View (Club Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 84 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 292 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Tower

Room, 2 Twin Beds, Non Smoking, Tower | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bathtub and shower
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 84 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bathtub and shower
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Petronas Twin Towers - 15 min walk - 0.8 miles
  • Suria KLCC Shopping Centre - 17 min walk - 0.9 miles
  • KLCC Park - 19 min walk - 1.0 mile
  • Pavilion Kuala Lumpur - 3 min drive - 1.7 miles

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Kluang Station - ‬1 min walk
  • ‪Essence - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬4 min walk
  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Luxury hotel near Suria KLCC Shopping Centre
Close to Kuala Lumpur Tower and World Trade Centre Kuala Lumpur, Sheraton Imperial Kuala Lumpur Hotel provides a grocery/convenience store, dry cleaning/laundry services, and a bar. Indulge in a massage at Mandara Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and wedding services
  • A 24-hour front desk, 9 meeting rooms, and smoke-free premises
  • Guest reviews say good things about the overall condition
Room features
All 398 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (MYR 125 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 89 to 89 for adults and MYR 44.50 to 44.50 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Celestial Court
  • Essence
  • Pavilions Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,652 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 141.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
  • Covered self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
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Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Imperial Kuala Lumpur Hotel?

Self parking is available for MYR 125 per day. Valet parking is available for MYR 30 per day. Limited spots are available.

What time is check-in at Sheraton Imperial Kuala Lumpur Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Imperial Kuala Lumpur Hotel?

Check-out is at noon.

Where is Sheraton Imperial Kuala Lumpur Hotel located?

Located in the heart of Kuala Lumpur, this luxury hotel is within 1 mi (2 km) of Kuala Lumpur Forest Eco Park, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and World Trade Centre Kuala Lumpur are also within 1 mi (2 km). Medan Tuanku Station is only a 2-minute walk and Dang Wangi Station is 7 minutes.

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Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Excellent property, very helpful staff
Stayed 1 night in May 2025

10/10

Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
Stayed 6 nights in Apr 2025

10/10

Family Christmas vacation Lots of celebratory dining and decorations Great location
Stayed 7 nights in Dec 2024

6/10

Good hotel but had issues with hot water. Needed to run tap for almost 15 minutes to get hot water. Good location next to monorail with a cheap mall nearby. Nice Indian restaurant in the hotel.
Stayed 3 nights in Mar 2025

10/10

My best hotel!
Stayed 4 nights in Dec 2024

10/10

Room was spacious and well appointed, staff were amazing, friendly and always available
Stayed 2 nights in Jan 2025

10/10

Friendly and helpful staff
Stayed 4 nights in Jan 2025

6/10

Hotel need the maintenance and renovation I think
Stayed 4 nights in Feb 2025

10/10

excellent but the facilities was a little old
Stayed 1 night in Feb 2025

10/10

An overnight before flying home the next day. Enjoyed relaxing by the pool. Great size room with view. Top Recc. The little row of restaurants- left, left as you exit front of hotel……
Stayed 1 night in Feb 2025

10/10

The staff were cooperative and kind
Stayed 5 nights in Jan 2025

10/10

It is an amazing hotel!
Stayed 4 nights in Aug 2024

6/10

It's an old hotel in need of renovation
Stayed 2 nights in Jan 2025

10/10

Excellent experience. Plan to stay again.
Stayed 2 nights in Dec 2024

10/10

Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Stayed 3 nights in Jun 2024

8/10

Some of hotel facilites within room is a bit old, but well maintained. Overall it is a good experience with super nice breakfast
Stayed 1 night in Nov 2024

10/10

Great stay
Stayed 3 nights in Sep 2023

10/10

.
Stayed 3 nights in Feb 2025

10/10

Amazing 5 star hotel. Would recommend tp anyone visiting KL
Stayed 3 nights in Jul 2024

10/10

This hotel is very convenient from monorail station
Stayed 5 nights in Jun 2024

10/10

Great place to stay
Stayed 13 nights in Jul 2024

10/10

The shower, bathtub & bathroom sink not draining. Dirt coming out from sink if taking a shower or having a bath. A great place with staff are amazing over good custom service.
Stayed 4 nights in Feb 2025

10/10

The room, breakfast and atmosphere of the hotel is very nice. Around the hotel, there are many kinds of nice restaurants.
Stayed 2 nights in Mar 2024

10/10

Wonderful and friendly front desk. They go out of their way to be helpful.
Stayed 2 nights in Aug 2024

10/10

Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic
Stayed 4 nights in May 2024