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SCAPES Hotel

Property class: 3.5

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Photo gallery for SCAPES Hotel

A modern restaurant with a central 'LEMON' sign, surrounded by wicker chairs and tables, with large windows offering a view of greenery. - SCAPES Hotel (Genting Highlands)
A reception area with a modern design, featuring a wooden reception desk and a unique hanging light fixture above. - SCAPES Hotel (Genting Highlands)
A reception area with a wooden reception desk, a hanging light fixture, and a digital screen displaying 'SCAPES'. - SCAPES Hotel (Genting Highlands)
A modern pool area with a glass-enclosed lounge, surrounded by lush greenery and tall residential buildings in the background. - SCAPES Hotel (Genting Highlands)
A hotel room with two beds, a desk, a TV, and a large window with a jungle view. - SCAPES Hotel (Genting Highlands)
Take advantage of a poolside bar, a garden, and dry cleaning/laundry services at SCAPES Hotel. The on-site local and international cuisine coffee shop, Lemon 3, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and a large window with a jungle view.

Deluxe Twin Room

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

A modern hotel room with a large bed, a desk, a chair, and a TV on the wall.

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a TV, and a large window with a view of the forest.

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a desk, a TV, and a large window with a view of the forest.

Deluxe Quadruple Room

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Genting Highlands is home to SCAPES Hotel. Genting Skyway and La Santé Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Genting Highlands Premium Outlets and SkyAvenue. Genting SkyWorlds Theme Park and Happy Bee Farm & Insect World are also worth visiting. Visit our Genting Highlands travel guide
Map
Jalan Jaya Permai, Midhills, Genting Highlands, Pahang, 69000

What's nearby

  • A cable car system in a mountainous area with lush greenery and clouds in the background.
    SkyAvenue
    13 min drive - 5.9 miles
  • Happy Bee Farm & Insect World
    9 min walk - 0.5 miles
  • Genting Highlands Premium Outlets
    4 min drive - 2.2 miles
  • Genting SkyWorlds Theme Park
    13 min drive - 5.9 miles
  • First World Plaza
    13 min drive - 5.9 miles

Getting around

  • Kuala Lumpur Gombak Station
    30 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    62 min drive

Restaurants

  • Nani Nasi Kukus & Masakan Panas
    2 min walk
  • ZUS Coffee
    3 min walk
  • Restoran Al-Esfan, Genting Highland
    2 min walk
  • Zul Corner
    3 min walk
  • Restoran Makanan Enak
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 45 for adults and MYR 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lemon 3
  • Poolside Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night
  • Breakage deposit: MYR 300 per day (for stays between 15 December - 31 December)
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A damage deposit of MYR 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 35 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 545883-U

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SCAPES Hotel have a pool?

Yes, this property has an outdoor pool.

Is SCAPES Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SCAPES Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SCAPES Hotel?

Check-out is at noon.

Where is SCAPES Hotel located?

Situated in Genting Highlands, this hotel is within 2 mi (3 km) of Happy Bee Farm & Insect World, Gunung Rawang Mata Hari, and Genting Skyway. Genting Highlands Premium Outlets is 2.2 mi (3.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SCAPES Hotel Reviews

7.6

Good

8.4

Cleanliness

7.2

Amenities

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 12 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Franky

Liked: Cleanliness, staff & service, amenities
Good breakfast, decent size room, clean
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Khim Siah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Quality Hotel

We selected the Scapes Hotel for our 2D1N Genting Highlands trip. Our deluxe room was sparkling clean and the bed was very comfortable. Having a car made it easy for us to get around and travel up and down the mountain.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and friendly staff

The shower was great the room nice and clean. The front desk was very nice checking in and out. They were nice and gave us a late check out. Only improvement i would suggest is that the bed is a little to firm (not uncomfortable, but not comfortable either)
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Pleasant stay at SCAPES. Although it is opposite a construction site, our room faced the courtyard so it was very quiet. The hotel is a 10 mins drive from restaurants so not an issue. There are free onsite parking too.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

dandadeuá

Liked: Cleanliness
The place is ok. Its away from the main center so there is not a lot to do walking distance. Would be good if you are looking for a scape and disconnect, however they receive a lot of families and groups that make the stay a bit noisy.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one staff attending to the check-in, it took quite a long time to settle the check-in.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

AINI

Liked: Cleanliness
Disliked: Amenities
Room is clean. No indoor pool as claimed. Games room is level 1 is closed. Road leading to hotel is very dusty, muddy and many construction trucks gives unsafe and unserene feel
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Sarojini

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived early at the hotel and waited until 2:50 to check in. After providing the reservation information signed the document and they asked us to wait until 3:00 pm. At 3:05 pm they gave us 1 room and no information they did not have the information for the second room. Once in the room there’s no way to dial room service, housekeeping, reception or any in-house extensions. There was no water in the room and no way to order it. The refrigerator had nothing. Besides the beds there’s nothing in the room. The television did not work, I could not watch the NFL games that were going on. Two of us are vegan but the restaurant does not serve anything vegan or vegetarian food. It was one of the most horrible experience. I do not recommend Expedia keeping this hotel as the option. I’ll not stay here even if I get free room.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Annaline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but 20mins drive from Genting

Hotel is clean. Breakfast is good . room is spacious. staffs are also nice and polite. the only issue is this hotel location is v v far from genting. WITHOUT car, it is totally inaccessible. you can even walk to the nearest town which is 5mins drive away. the small town is the half hill area.
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Ivan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

So so and overpriced

Check in around 3pm and it was awkward - was told there are 3 breakfast slots. 7.30am,8.30am,9.30am but there was only 7.30am slot available. Room was ok but smelt really bad. Breakfast was decent Be sure to plan 30-45 mins to check out because the hotel uses an archaic system where they hold you hostage at reception until someone has physically checked their rooms.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property, good spacious design with very friendly staff. Only downside is that there is lack of transport out to the main areas as the property is very secluded. Will suggest they adopt a shuttle service if possible to help alleviate the lack of transport
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy my stay here!

Comfortable room and buffet breakfast with good varieties of food. Will stay here again.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Mohd Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mohd Azman

Comfort, clean, breakfast good, service good.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

My only complain is the poor sound proof where i can hear clearly in room when people walk / talk at the corridor
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Yusfazirul b.

Maybe can add more variety of food during breakfast.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

NABIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope to make dinner as Buffet cuz surrounding area not many available proper food If this done by your hotel will be a unique job and sure will increase the quality of the hotel
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Nor Atiqah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

BEH

Liked: Staff & service, amenities, property conditions & facilities
the soundproof of hotel room is terrible, even others room water flushing also can be heard through. The carpark is totally a disaster when peak season.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Håkon

Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Priscilla

Disliked: Staff & service
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Nornatasha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Kian Kee

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Jîaêr

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Verified review

4/10 Poor

Marianne

Stayed 1 night in Dec 2021