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Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC

4.0 star property
Enjoy cocktails on the rooftop terrace or relax by two pools, with the Petronas Twin Towers nearby and an on-site shopping mall for retail therapy.

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Photo gallery for Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC

Indoor pool, open 7:30 AM to 11:00 PM, sun loungers - Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC (Kuala Lumpur)
Terrace/patio - Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC (Kuala Lumpur)
Daily buffet breakfast (MYR 100 per person) - Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC (Kuala Lumpur)
City view from property - Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC (Kuala Lumpur)
View from property - Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC (Kuala Lumpur)
Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC sits in the heart of the city, offering a modern retreat complete with a rooftop terrace. Guests appreciate the poolside bar, panoramic views, complimentary WiFi, and assistance from multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Frequently asked questions

Does Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:30 AM–11:00 PM.

Is Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

Check-out is at noon.

Where is Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Petronas Twin Towers, Kuala Lumpur Tower, and Pavilion Kuala Lumpur. Merdeka Square and Petaling Street Market are also within 2 mi (3 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

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Reviews

Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 138 out of 281 reviews
Rating 8 - Good. 72 out of 281 reviews
Rating 6 - Okay. 30 out of 281 reviews
Rating 4 - Poor. 18 out of 281 reviews
Rating 2 - Terrible. 23 out of 281 reviews

Reviews

8/10 Good

Clayton John victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea towels for kitchen would have been good other than that I would stay there again close to shops and monorail
Stayed 8 nights in Dec 2025

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i coul i would it 10 stars for everything: location, staff, rooms,convenience, cleanliness.
Stayed 13 nights in Sep 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Modern unit, very clean but starting to show some wear and tear. Check in efficient and communication good. Only annoying thing was they only gave us one key….a bit ridiculous when your apartment is on the 50th floor and you have a 2 bedroom apartment with four people in it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in a well positioned very central and great rooftop pool with an incredible view!
Stayed 4 nights in Aug 2025

8/10 Good

Yuh Yiing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to ensure the room that you received was the room that you booked. Else the staff might shortchange you. Staff will deliver any service satisfactoraily that have been promised provided that you request it. The place is very convenient, shops are accessible and many food options avaliable.
Stayed 3 nights in Dec 2025

8/10 Good

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious. I was even upgraded to a 2-bedroom apartment free of charge. I was only staying for one night but wish I got to stay longer! Staff was also kind.
Stayed 1 night in Oct 2025

10/10 Excellent

Balu

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Outstanding location Posh Room with worn out furni

Prime location. Excellent rooms, comfortable stay. Excellent quality of accommodation but really worn out patch worked run down furniture/ fittings that is a contrast to the posh room quality
Stayed 1 night in Sep 2025

10/10 Excellent

Richard p

Liked: Cleanliness, staff & service
Had a great stay for 9 days. Apartment was spotless with a great view. Don’t plan on using the elevator between 11am and 1pm and you will be waiting well over half and hour for it as this is check out time.
Stayed 9 nights in Sep 2025

10/10 Excellent

Aprille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice room with all what is needed Location of the hotel is great and the infinity pool is amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard apartment, spacious, clean. Amazing views of the city, especially from swimming pool on 51st floor skydeck. Staff were helpful and friendly. Walking distance to Petronas Towers and nearby shopping mall for food/shops.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice room with City view, very comfortable bed, very responsive and helpful staff
Stayed 3 nights in Jan 2025

8/10 Good

Hideharu

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At the time of check in, it took very long time to receive room key even we tired after long travel. Also she did not gave us any smile at all. It was 1st time to receive such a manner. Except 1st impression on check in, facilities, wide space, shopping all OK. Tks ur acceptance I appreciated vm.
Stayed 5 nights in Jul 2025

10/10 Excellent

Khuram

Liked: Cleanliness, amenities, property conditions & facilities
Really nice apartment, and the view was just amazing from the 50th floor. With 3 young kids the space was just perfect. Only thing is the lift could take a little longer to get there. 4 lifts and it’s a very busy place. The service from the host was really good as well. They would reply to your messages quickly and get the job done. Can’t really complain about anything. I wouldn’t mind staying here again. The area is right in the centre of KL, so most places are within walking distance.
Stayed 9 nights in May 2025

10/10 Excellent

Sabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend this place

The place is great! Spacious rooms and living rooms, nice views. The amenities including the pool and gym are amazing and have fantastic views. Did not like how there was not service at the pool. But they do have a restaurant up there too. Very overprices though, spent over $100 on dinner for 2.
Stayed 4 nights in Nov 2024

8/10 Good

Mei

Liked: Cleanliness, amenities, property conditions & facilities
There is no front desk receptionist so you have to contact the agent through WhatsApp to await for check in. This was the only inconvenience as if you needed anything you had to wait for their response. The pool and other facilities were clean and well maintained. The elevator was also another issue as you may have to wait over 10 minutes to get on as there were so many people. The location is convenient and overall the stay was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

NAKASHIMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely luxury apartment in the heart of KL. 3 minutes walk from Bukit Nanas monorail station, and many exciting shops in the area. Visitors should be reminded that this is not a traditional full service hotel, but a “serviced residence.” You will not be greeted upon arrival like at a hotel, but be simply be handed the key to your room like an Airbnb property - may feel a little odd if you are not accustomed to this style. But once you are connected in WhatsApp or WeChat to the service team, they are super helpful and prompt at all times! You may find discounts for longer stays. I stayed here for a week. Property itself is getting only slightly old, but still brilliant and luxurious with excellent view of the city from the rooftop. May not quite be the Marina Bay Sands, but darn close! Will certainly stay again.
Stayed 7 nights in Apr 2025

8/10 Good

Giichi

Liked: Cleanliness, staff & service
The size of the room and the view from the room are like penthouses, and the rooftop pool is also available, so I think it is a facility that can be satisfied with family trips. However, I felt that the upholstered sofas were conspicuously dirty, and that the small insects (large enough to be invisible unless you look closely) in the dining room and living room were not completely exterminated.
Stayed 3 nights in Oct 2024

6/10 Okay

Azhar Zuhayr

Disliked: Staff & service, property conditions & facilities
Beware! This is a subleased rental. When you get to the lobby, you will need to call them and wait for them to show up for you to be able to check in and get keys to your room. This can be very inconvenient. The room itself is spacious and the views are very nice! The overall experience is not the best. There is no room service, the pool is very crowded at all times of the day, and the check in process may be difficult.
Stayed 5 nights in Jan 2025

6/10 Okay

Enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
This is an Airbnb, not a hotel, located in a luxurious building shared with other entities. Nobody representing my rental. The reception in the building emphasized that ours was private and refused to get involved. We were given a key later by a representative that eventually showed up, without much explanation, not being told that there were two symmetrical wings with similar numbers. We ended up opening the door of an apartment with a family inside. Horrible experience. The apartment itself was large, elegant and comfortable. It only contained two plates, two glasses, two sets of silverware, a single frying pan and a small cooking pan, nothing else. No glass in the bathroom, no paper or cloth towel to clean in the kitchen. I cannot recommend this place as it is.
Stayed 3 nights in May 2025

6/10 Okay

Maziar

Disliked: Amenities
Good location with easy access to MRT, walking distance to the twin towers. Nice view from the roof top pool, but the water was freezing which made it not pleasing to swim in. After a long flight arriving at the hotel, we had to wait 30 mins in the lobby for the person to bring our keys. We ordered an extra bed as we are a family of 5 but were given 2 double beds. Once we complained, they said they could not do anything until the next day once someone else checks out. There were ants all over the rooms.. on the last night they came up on my sons bed and couldn’t use that bed because it was full of ants. House keeping only came once every second day and that’s only because we kept asking for it. Though it states on their website that they have daily house keeping. Lifts were extremely slow and sometimes not fully functional as out of the 4 lifts only 2 were working and not enough for the amount of people. The airconditioning in the bedroom was not cooling and just blowing warm air. Shower and bathroom had not been cleaned at all as there were dirty remains from previous tenants. If you like to sleep in on your holiday- forget it as you will be woken up from chanting on loud speakers for the morning prayers which starts from 5.45am every morning for some time.. And this happens 5 times a day. Through till 9pm
Stayed 7 nights in Jul 2025

10/10 Excellent

Nazmul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked out this property because it was the best bang for the buck that I was looking to spend for our visit to KL. The suite is huge. I know it can be an apartment to live in permanently, but there's so much storage everywhere that one won't even know what to do with all of it. The views are the best being at the 35th floor with floor to ceiling windows in both the living room and bedroom areas. Even better is that the wall between these areas can open and with open shades, this brings in a lot of natural light into the suite. There's no balcony, but all good. The staff that takes care of the apartment is great and responsive, but one thing to note, be very mindful about when you're checking in. We arrived into KL at around 8am in the morning, but the suite could not be ready until almost 3pm. Be sure to make any arrangements necessary to avoid being stranded before check-in, especially when traveling with small children. In this case, I wish I had booked the night before. Overall, the suite really made the stay at KL amazing. Thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

Haoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very convenient location. Host was very friendly and responsive.
Stayed 13 nights in Nov 2025

4/10 Poor

shawn

Disliked: Cleanliness, staff & service
For starters you are renting through an independent company. Upon arrival in Malaysia, I tried calling the number multiple times to no avail. Once I arrived at the hotel, the counter staff acted like it had the plague. Once I reached an individual who is in the lobby he was super confused as to my reservation and took him 15 minutes to figure it out at one point time to ask a lady to assist who refused. Has he escort me up to the room, it wasn’t ready as the maid was still inside. I left for 45 minutes came back to find the door unlocked, one of the ACs did not work, and there were no towels. I will say that the issues were handled promptly. The place is old!! I had a gorgeous view from the living room of a wall of the next building. The slippers they included or one’s worn by the previous guests thank goodness I had my own. The best part comes the next day when I go downstairs to get my breakfast upon returning, there was zero electricity in the unit and found out from a neighbor that I was going to be out for six hours. That means no Wi-Fi, TV, air conditioning, refrigerator, lights, etc.. A positive is that the pool is an infinity pool and a very high-floor. Gym was OK.Never found any restaurants or bars, except for a little pastry shop in the lobby.There’s construction going on next to the building and the traffic is ridiculous. Please look both ways two or three times.The carpets in the lobby were so stained it is disgusting. It’s cheap, but not what I’m looking for on
Stayed 2 nights in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
The service provided was excellent, and all aspects of the experience were satisfactory.
Stayed 6 nights in Nov 2025