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Royale Chulan Kuala Lumpur

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Lobby - Royale Chulan Kuala Lumpur (Kuala Lumpur)
Creator video - submitted by Alevtina Balvanovich
Exterior - Royale Chulan Kuala Lumpur (Kuala Lumpur)
View from property - Royale Chulan Kuala Lumpur (Kuala Lumpur)
View from property - Royale Chulan Kuala Lumpur (Kuala Lumpur)
Luxury
5.0 star property
8.6

Excellent

Luxury hotel near Pavilion Kuala Lumpur

Near Petronas Twin Towers and Berjaya Times Square, Royale Chulan Kuala Lumpur provides a poolside bar, a hair salon, and a health club. Treat yourself to a body scrub, aromatherapy, or a massage at Telaga Bunga Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a business center and a hot tub.

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior King

Minibar, in-room safe, desk, laptop workspace

Superior King

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, laptop workspace

Premier King

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royale Club King

Minibar, in-room safe, desk, laptop workspace

Royale Club King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio King

Studio King | Minibar, in-room safe, desk, laptop workspace

Studio King

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin

Minibar, in-room safe, desk, laptop workspace

Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Twin

Minibar, in-room safe, desk, laptop workspace

Premier Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Royale Club Twin

Royale Club Twin | Minibar, in-room safe, desk, laptop workspace

Royale Club Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur, Royale Chulan Kuala Lumpur is near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Merdeka Stadium. Visit our Kuala Lumpur travel guide
Map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450

What's nearby

  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    7 min walk - 0.4 miles
  • Kuala Lumpur Convention Centre
    Kuala Lumpur Convention Centre
    9 min walk - 0.5 miles
  • KLCC Park
    KLCC Park
    10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre
    Suria KLCC Shopping Centre
    14 min walk - 0.8 miles
  • Petronas Twin Towers
    Petronas Twin Towers
    17 min walk - 0.9 miles

Getting around

  • Conlay MRT Station
    3 min walk
  • Kuala Lumpur Masjid Jamek Station
    4 min drive
  • Kuala Lumpur International Airport (KUL)
    46 min drive

Restaurants

  • Suki-Ya Japanese Buffet (すき屋)
    6 min walk
  • Warisan Cafe
    2 min walk
  • The Courtyard By Pavilion Hotel
    6 min walk
  • Blu Bar & Cigars
    3 min walk
  • San Francisco Coffee, Chulan Tower
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 77 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Warisan Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 77 per person
  • Covered self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Royale Chulan Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Royale Chulan Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5.00 per day. Valet parking is available for MYR 25.00 per day.

What time is check-in at Royale Chulan Kuala Lumpur?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Royale Chulan Kuala Lumpur?

Check-out is at noon. Late check-out is available for MYR 150.00 (subject to availability).

Where is Royale Chulan Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 15 minutes. Conlay MRT Station is only a 3-minute walk and Persiaran KLCC MRT Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royale Chulan Kuala Lumpur Reviews

8.6

Excellent

8.2

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Royale Chulan Kuala Lumpur twice this year. It is a very beautiful, more traditional Malaysian hotel with an amazing foyer featuring huge chandeliers. The staff are very polite and helpful at all times, and the rooms were very comfortable and spacious. The buffet breakfast was the best I have ever encountered, with a huge selection of foods. We will definitely stay at the Royale Chulan again when in Kuala Lumpur and cannot recommend it highly enough.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Courtnee

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, very clean with great amenities & a fantastic breakfast.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
room is very clean, service is excellent.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff, overall enjoyable
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, comfortable room and bed. Great big desk to work at. I would stay again for business. I waited a very long time to check in because staff at reception let people push in front of me, which was stressful. But the staff were otherwise very nice and helpful. Good little gym, nice big pool.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Katrina

Liked: Cleanliness, amenities
We were upgraded to a suite by the events coordinator. The space was ample , with a kitchen, living room, large bedroom, bathroom with a shower and a tub, and a large balcony with seating. All the furniture was comfortable, but the room was somewhat dated. The restaurant was terrific, and breakfast was wonderful. Staff members were friendly and helpful. The common areas of the hotel were beatiful and quite grand. However the guest rooms could use some updating.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Waseem

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Corrine

Liked: Staff & service, property conditions & facilities
A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities
It's a very large hotel, but the rooms have definitely seen better days. The air conditioning in the rooms is quite poor and we found several loose electrical wires poking out of the walls (hopefully not connected, but we avoided just in case) Our initial room had balcony doors that couldn't be closed, leading to an early wake up thanks to the building site next door. The reception staff were helpful, offering alternatives, some with similar door problems, but we did eventually end up with a room that, while not exactly quiet, was at least better than the first. Noise aside, the rooms were large and comfortable, breakfast was good and very varied and the hotel is in a pretty decent location. We tried the hotel restaurant one night, too and were very happy with the food.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jeroen

Liked: Cleanliness, staff & service
Nice hotel and very good service. Best i had in all the hotels i stayed on my month trip. Hotel could use some renovation and extra cleaning. Location is perfect
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Lee

Liked: Amenities
Stunning lobby. Excellent food at the restaurant!
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The centre of KL

Fantastic location, good facilities and nice clean room
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Qiran

Liked: Cleanliness, staff & service, amenities
Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Lee

Liked: Amenities, property conditions & facilities
Large comfortable room! Staff extremely polite and attentive.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

CUONG MINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Alice

Liked: Cleanliness, amenities
The best thing about the Chulan is the location and parking. Our room was quite tired and could use a bit of TLC. The outlet in the kitchenette did not work. There was a white substance on the love seat and carpet that housekeeping had not addressed. Black mold around the outtake vent for the air conditioning was quite visible not to mention the mold patches in one corner of the room. Even though the hotel was busy our room was relatively quiet. We do like the Chulan but it would be nice if more of the rooms had a bit of a refresh.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel not far from Petronas Towers

Great hotel just a short walk from Petronas towers and the nearest MRT station. Room was great for the price we paid. Lots of space and a big bathroom. The pool at the hotel was fantastic and breakfast was really good.
Stayed 4 nights in May 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, room comfort

Great hotel. Great breakfast

Nice hotel and very friendly and service minded staff. The breakfast is amazing and won an award last year. Nice big rooms. The rooms are a bit aged and could use a facelift to make it a 5* experience.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Taran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. I would recommend this venue to my friends and family anytime.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Paul Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is legendary, staff are very attentive and friendly. Surrounding infrastructure (footpaths etc) let it down
Stayed 14 nights in Sep 2024
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Stayed 2 nights in May 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great staff. Property is a bit tired and could do with a refurb. Good buffet breakfast
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel is on a good location, within walking distance to most places, for example it is very close to the Pavilion shopping mall. The hotel breakfast is amazing. But the hotel is kind of old. However it was still quite clean. And the staff was very friendly.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Lee

Liked: Amenities, property conditions & facilities
Staff at entrance and restaurant very friendly and helpful! Check in a bit slow and request for extra bed was a confusing process even 3rd time staying here within 3 week time period.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, opposite Conlay station so easy to get around KL. Room was large with large bathroom. Breakfast was a very extensive buffet. All staff I dealt with were friendly and helpful. Got there late on our first date so had a meal and a few beers in their club room which was reasonably priced and very tasty. Definitely recommend!
Stayed 3 nights in Nov 2023