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Royale Chulan Bukit Bintang

4.5 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Royale Chulan Bukit Bintang

Indoor pool, outdoor pool
Front of property - evening/night
Staircase
Lobby
Minibar, in-room safe, desk, blackout drapes

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Fan
Private bathroom
Hair dryer
Separate bathtub and shower
Minibar
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Fan
Private bathroom
Hair dryer
Separate bathtub and shower
Minibar
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Club Room

Highlights

Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Fan
Private bathroom
Hair dryer
Bathrobes
Separate bathtub and shower
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jalan Bukit Bintang, 17-21, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100

What's nearby

  • Jalan Alor - 2 min walk - 0.1 miles
  • Berjaya Times Square - 3 min walk - 0.2 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles
  • KLCC Park - 19 min walk - 1.0 mile
  • Petronas Twin Towers - 2 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Imbi Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive

Restaurants

  • ‪Mandarin Palace Restaurant - ‬3 min walk
  • ‪Kedai Makanan Toong Kwoon Chye - ‬1 min walk
  • ‪Kontiki Restaurant, The Federal Hotel Kuala Lumpur - ‬1 min walk
  • ‪SCG Discovery - ‬1 min walk
  • ‪Sunflowers Brasserie - ‬1 min walk

About this property

Royale Chulan Bukit Bintang

Luxury family-friendly hotel near Berjaya Times Square
Located close to Kuala Lumpur Golf and Country Club, Royale Chulan Bukit Bintang provides an airport shuttle, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Wedding services, smoke-free premises, and concierge services
  • Luggage storage, a front-desk safe, and a gift shop
Room features
All 400 rooms include comforts such as 24-hour room service, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and fans

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sunflower Brasserie

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Ballroom
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Bintang Kuala Lumpur
Bintang Royale
Bintang Royale Kuala Lumpur
Kuala Lumpur Bintang
Kuala Lumpur Royale Bintang
Royale Bintang
Royale Bintang Hotel
Royale Bintang Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Kuala Lumpur
Royale Bintang Kuala Lumpur Hotel
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Royale Chulan Bukit Bintang Hotel
Royale Chulan Hotel
Royale Chulan
The Royale Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel
Royale Chulan Bukit Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does Royale Chulan Bukit Bintang have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Royale Chulan Bukit Bintang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royale Chulan Bukit Bintang?

Self parking is available for a fee. Limited spots are available.

What time is check-in at Royale Chulan Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Royale Chulan Bukit Bintang?

Check-out is at noon. Late check-out is available for a fee.

Where is Royale Chulan Bukit Bintang located?

Set in Kuala Lumpur, this family-friendly hotel is 0.3 mi (0.5 km) from Berjaya Times Square and 6.7 mi (10.9 km) from Kuala Lumpur Golf and Country Club. Imbi Station is 5 minutes by foot and Bukit Bintang Station is 7 minutes.

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Royale Chulan Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 115 out of 998 reviews
Rating 8 - Good. 368 out of 998 reviews
Rating 6 - Okay. 295 out of 998 reviews
Rating 4 - Poor. 138 out of 998 reviews
Rating 2 - Terrible. 82 out of 998 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Need refurbishment.

A lill bit run down. But overall OK with the price.
Stayed 1 night in Jul 2020

10/10 Excellent

Jothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The room service was excellent.
Stayed 2 nights in Mar 2020

4/10 Poor

MysteryGuest, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
Stayed 2 nights in Feb 2020

8/10 Good

YOSHIMASA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Azli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible

terrible
Stayed 1 night in Jan 2020

8/10 Good

Tuomo

Liked: Cleanliness, staff & service, room comfort

Siisti perus mesta

Loistava sijainti, kaikki tarvittava aivan lähellä, hyvä aamupala, ei oikeastaan mitään todella huonoa. Ehkä vähän kulunut, ikävät kokolattiamatot. Menisinkö uudelleen...no mikä ettei..
Stayed 3 nights in Jan 2020

8/10 Good

Son Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

trao đổi thông tin

Thường vào đầu năm, ví dụ như tháng 2, tháng 3
Stayed 4 nights in Dec 2019

10/10 Excellent

Lokraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the dirtiest hotel i have stayed in.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Good place to stay
Stayed 1 night in Dec 2019

8/10 Good

Hoe Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

NUR NATASHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Lindsay

Disliked: Staff & service, property conditions & facilities

on my third stay ....

This is my third stay at the hotel and unfortunately it wasn't the best. Our safe did not work and needed to be replaced, our TV did not work and needed the remote replaced, The toilet had a problem. The hairdryer also was not up to it. We had to ring three times to get our laundry delivered. We upgraded to an executive suite after our first night (RM 750 for the remaining five nights) on top of our rate paid for the Deluxe room. This was much better although the toilet was blocked when we arrived. I am not sure why we were booked into the furtherest room from the lifts as it was clear there were not many others staying on our floor. The Club lounge was shut half of the time we went there but the breakfast was ok the days it was open. The staff are friendly, the food was good and so is the pool. The location is good too. The standard rooms and hallways are in need of a freshening up and I hope things get sorted out to make me want to come back again.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The price was not bad. This is more like a 3 star hotel
Stayed 1 night in Dec 2019

6/10 Okay

Thi My Dung Anna

Stayed 3 nights in Nov 2019

4/10 Poor

Susila

Disliked: Cleanliness, property conditions & facilities

Disappointing Breakfast

The breakfast was disappointing. Not a piece of meat or fish can be found. For example, you eat the nasi lemak with only chili, cucumber, peanuts and ikan biis. There was no much choices.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Posizione centrale facilmente raggiungibili s piedi tutte le principali attrazioni
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
It’s in the great access neighborhood, the hotel is old not has been upgraded, carpet, furnitures, wall showed lots of stains. Though, the room was cleaned.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome locatiin

Conducive place to stay, shopping heaven and easy to get restaurant for food and relax.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

SUPAAT

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Paul

Stayed 3 nights in Nov 2019