Does Resorts World Awana have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day. The pool will be unavailable from September 23 2023 to September 19 2025 (dates subject to change).

Is Resorts World Awana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resorts World Awana?

Self parking is available for MYR 18.00 per day.

What time is check-in at Resorts World Awana?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

Where is Resorts World Awana located?

This family-friendly Genting Highlands hotel is within 3 mi (5 km) of Genting Highlands Premium Outlets and Genting Skyway. Happy Bee Farm & Insect World and Sky Venture Wind Tunnel are also within 6 mi (10 km).

10/10 Excellent

Nio

May 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Stayed 2 nights in May 2023

10/10 Excellent

Harpreet

Oct 3, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay

Stayed 1 night in Sep 2022

10/10 Excellent

Lili

Jul 5, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and warm service

There was nice and warm welcome from awana staff. Very good service. Me and my child feel comfortable and safe. Many event in this hotel from morning until night for any ages. The big size bed enough for us. This hotel is near outlet and food place.

Stayed 1 night in Jun 2023

10/10 Excellent

ALAN

Dec 31, 2022

Liked: Cleanliness, staff & service, amenities

The property has been upgraded and the food and service is excellent. Keep it up!!

6/10 Okay

Devaprasad

Jan 3, 2023

Disliked: Staff & service, amenities

Weather was a pleasant surprise.

8/10 Good

Abhijeet

Jan 6, 2023

Liked: Cleanliness

Staff & Service should be better

8/10 Good

KIM FONG

Apr 18, 2023

Liked: Cleanliness, staff & service

We had a good stay at Awana. The environment is cleaned. We booked 2 rooms for 3Nights. However, one of our balcony's door's is not able to lock securely. The free shuttle bus frequency of 1 hour interval is too long.

Stayed 3 nights in Apr 2023

6/10 Okay

Michelle

Jun 17, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Expensive. But the room quality is not there

Stayed 1 night in Jun 2023

6/10 Okay

Yen Ting

Dec 4, 2022

Liked: Staff & service

Disliked: Cleanliness

The housekeeping of the room not properly done, lots of ants on the table and when asked for makeup room they only made the bed but not clean up the room. The variety of the breakfast limited, which is not worth the money

8/10 Good

Fumito

Jan 3, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious & clean room. Transport to Outlet is available. But frequency & capacity of transport bus was limited. Ordered Aglio Olio pasta at the restaurant located in opposition of reception. It was too spicy. Nevertheless, overall evaluation was good. V

8/10 Good

mandee

Dec 14, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Room size is good with 2 queens bed nice for 4pax reasonable price. Room is bright and clean. I like the new look of Awana, gym is equipped with technogym and have a yoga room with mirror. Restaurant ambient is nice, facing pool wt live band. Food is good. Weekend roast not bad. Happy hour is a good deal! Used to get check out gift (flower/plant) is lovely! But not this trip. cons: mosquitoes at lobby waiting area. construction noise

6/10 Okay

Jenny

Dec 28, 2022

Liked: Room comfort

Disliked: Property conditions & facilities

Poor Maintenance

The hotel is spacious. Can feel the fresh air. I think due to pandemic period, there’s plenty of upgrade and improvement needed for the hotel. In the room, the soap dispensers were rusty. The kettle was also rusty and I have it changed. The wardrobe is giving way. I stayed on the 22nd floor with a balcony. The room has many many small insects and flying ants.

Stayed 1 night in Dec 2022

8/10 Good

kai see

Nov 18, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good with the low season price at RM205. The hotel room was newly renovated with greenery view but the public toilet at the lobby was very old and no water supply. Very poor maintenance car park, no lift access to the hotel lobby, feeling unsafe. Bad facilities if you pay at normal room price where might charge at least RM300 - 400/night. Two dining restaurants at the hotel but a slightly expensive with the portion (Awana garden hotpot restaurant) but the view and environment were good.

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Jan 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.

Stayed 1 night in Jan 2023

10/10 Excellent

Yit Meng

Aug 14, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

There is no proper signage pointing to the entrance. I missed the turn in two times. The signboard is not clear and many guests missed the road as there are two entrances side by side and one leads to no mans land. The multi level carpark autopay machines are not in working order.

Stayed 1 night in Aug 2022

2/10 Terrible

Eileen

Dec 1, 2022

Disliked: Staff & service, property conditions & facilities, room comfort

Poor experience at Awana

Room wasn’t ready till after 5.30pm n had issues with no heated shower. Was promised 25th floor by Assistant front desk Manager Ms Kay but was given 19th floor instead. There’s only 1 free mini shuttle bus to outlet mall which runs every hour but all guests needed transfer which made the wait unbearable. Hotel does not provide bag storage service after checking out of hotel which is frustrating when u needed to get something at the mall quickly before leaving the hotel totally which is really unacceptable.

Stayed 3 nights in Nov 2022

2/10 Terrible

Peter

May 2, 2023

Liked: Property conditions & facilities

Disliked: Staff & service

Whilst I do like Resorts World Awana, my enjoyable experience quickly became extremely painful due to the Car Park situation. Upon returning to the Car Park at around 3am, I had no option but to use touch-n-go to access the carpark (no alternative option as I'm not a "gold" RW member). The next day, I realized that my TnG balance was RM 6 short of the required balance. Seeking a solution, the staff was extremely unhelpful. The solution was to do a 90min round-trip to the Premium Outlets (via bus shuttle at 1hr intervals) to top-up the card at 7-11 and retrieve the car, as no other option was seemingly available. Since we wanted to use the car immediately, we ended up walking to 7-11, which is a painful uphill journey. Overall, this put a huge dampener on the experience, and is frankly terrible customer support and a lousy customer experience. If your hotel car-park ONLY takes TnG, at least have some reasonable option for top-up, or an alternative way to help customers retrieve their car in emergencies (e.g., cash). This whole thing was really dumb and unacceptable

Stayed 1 night in Apr 2023

10/10 Excellent

Evelyn

Sep 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay. Loved the bed and pillows

We stayed for 3 nights and loved this hotel. Reviews suggest it is run down and tired. This was not our experience at all. My only issues were pre arrival. It was not clear at all how to get to the hotel. Cable car? This hotel is actually in the mid hills and you do not need a cable car to get here. You can arrive by bus to the GPO (shops) near the hotel. Then you can either use hotel shuttle bus or use a Grab. The shuttle runs every hour. Leaves the hotel on the hour and from the GPO on the half hour (no service at 7.30pm). The bus is small and it is first come first served. No room for big luggage. Grab cost us 20RM with luggage so we were happy. Soem say you can walk from the GPO to the hotel but I would not recommend it. The traffic is horrendous and the hills are very steep. You get one free cable car ticket per room - not per person. There are shops and restaurants at the GPO but there are so many more at the top of the mountain but the cost is higher. The restaurants in the Awana hotel are good. The Awana Bio Park is not fully open yet as it is undergoing major renovation. Hopefully the Biopark will be fully operational by early 2025. It should be amazing when fully open. Meantime you can take a nature walk with Pat and/or Eddie for 20RM per person at 9am each day. Two hour walk.

Stayed 3 nights in Sep 2023

8/10 Good

Sohel

Jun 14, 2025

Stayed 1 night in Jun 2025

8/10 Good

Antonius

Jan 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

VITO

Jul 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Come al centro di Kuala (Four point by Sheraton) questa enorme e splendida struttura immersa nel verde, offre davvero tutto. Peccato esser stato poco

Stayed 1 night in Jul 2024

8/10 Good

Chuan Thiam

Sep 16, 2023

Stayed 3 nights in Feb 2023

10/10 Excellent

jian

Jun 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 직원분들과 깔끔한 숙소~훌륭한 음식~모든게 만족스러웠습니다~다음에 또 가고 싶어요

Stayed 1 night in Jun 2023

10/10 Excellent

MING YU

Apr 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy for stay for night

Good and clean room for stay for one night, shutter provide from hotel to cable car terminal and outlet mall is good and efficient, but if can increase frequency of shuttle and required to ensure for hotel customer take a ride is better.

Stayed 1 night in Apr 2023

8/10 Good

Ali

Mar 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2023

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