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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
A sophisticated urban sanctuary in Kuala Lumpur's center where travelers can easily transition from peaceful spa treatments to exciting city exploration

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Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Terrace/patio - Pullman Kuala Lumpur City Centre Hotel & Residences (Kuala Lumpur)
Outdoor pool, sun loungers - Pullman Kuala Lumpur City Centre Hotel & Residences (Kuala Lumpur)
Exterior - Pullman Kuala Lumpur City Centre Hotel & Residences (Kuala Lumpur)
Club Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk - Pullman Kuala Lumpur City Centre Hotel & Residences (Kuala Lumpur)
4 restaurants, breakfast, lunch, dinner served; international cuisine - Pullman Kuala Lumpur City Centre Hotel & Residences (Kuala Lumpur)
The Pullman Kuala Lumpur City Centre Hotel & Residences is near KLCC Park and Pavilion Kuala Lumpur. Guests can enjoy Vibes Spa, an outdoor pool, and on-site shopping. Rooms include high-speed WiFi, and four restaurants serve international cuisine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Club Lounge Access

Club Room, 2 Twin Beds, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

Deluxe Apartment, 1 Bedroom (1 King bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom (1 King bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds) | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

7.6 out of 10
Good
(10 reviews)
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Club Lounge Access

Club Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Room, 1 King Bed

Prestige Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Prestige Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club Lounge Access

Club Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Club Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds) | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Club Lounge Access

Club Penthouse, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Penthouse, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Regency Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Governor Suite Club Lounge Access, 1 King Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

About the neighborhood

In the entertainment district, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Traveling with kids? Consider Petrosains Science Discovery Centre, or check out an event or a game at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing. Visit our Kuala Lumpur travel guide
Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450

What's nearby

  • Kuala Lumpur Convention Centre
    Kuala Lumpur Convention Centre
    3 min walk - 0.2 miles
  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    5 min walk - 0.3 miles
  • KLCC Park featuring a garden, a pond and a high rise building
    KLCC Park
    5 min walk - 0.3 miles
  • Twin Towers
    Suria KLCC Shopping Centre
    7 min walk - 0.4 miles
  • Petronas Twin Towers which includes modern architecture, a city and a high rise building
    Petronas Twin Towers
    12 min walk - 0.7 miles

Getting around

  • Kuala Lumpur Pasar Seni Station
    5 min drive
  • Conlay MRT Station
    7 min walk
  • Kuala Lumpur International Airport (KUL)
    54 min drive

Restaurants

  • Kyöchon 1991
    2 min walk
  • Hakka Restaurant 客家飯店
    4 min walk
  • Vertigo
    2 min walk
  • Sedap Restaurant
    1 min walk
  • Grand Imperial Restaurant
    2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Luxury family-friendly hotel near Pavilion Kuala Lumpur
Near KLCC Park and Petronas Twin Towers, Pullman Kuala Lumpur City Centre Hotel & Residences provides a poolside bar, a terrace, and shopping on site. Treat yourself to a body scrub, a massage, or a facial at Vibes Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
  • An electric car charging station, express check-out, and supervised childcare (surcharge)
  • Guest reviews give top marks for the helpful staff and location
Room features
All 607 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Blu Bar
  • Enju
  • Red
  • Sedap
  • Terrace Poolside Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pullman Kuala Lumpur City Centre Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-out is at noon. Late check-out is available for a fee.

Does Pullman Kuala Lumpur City Centre Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 300 per vehicle applies.

Where is Pullman Kuala Lumpur City Centre Hotel & Residences located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Pavilion Kuala Lumpur, KLCC Park, and Suria KLCC Shopping Centre. Petronas Twin Towers and Jalan Alor are also within 1 mi (2 km). Conlay MRT Station is 7 minutes by foot and Raja Chulan Station is 8 minutes.

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Reviews

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 537 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

Reviews

Verified

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety is good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and wonderful rooms
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and friendly staff
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The facility is fabulous, the accommodations are amazing and the staff is very friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff, location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice, Isa and Moustafa made our experience delightful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to meet up with people
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good, beds where nice and firm, room was clean and spacious, no issues in our stay , staff where lovely .would recommend .
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Le Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel is very nice and clean, the staff are very helpful and the services are great.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Edward Chin-Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the services the staff provide, will definitely come back to stay next time
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Raeesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with many options from variety of cultures. Staff generally good and attentive. Room was clean - probably 90% clean (felt some bits were missed). Overall convenient and we had a great stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Muzammal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to shopping malls
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a club room and the service in the executive lounge was great - friendly and attentive. The room was spacious and kept nice and clean
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was sweet the entire time. Got our room instantly when we reached
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Taehee

Liked: Cleanliness, amenities, property conditions & facilities
Location and service is excellent
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Tu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff prompt friendly But a weird smell in our room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good staff and convenient to shopping.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful hotel within walking distance to great shopping and food destinations. We were luckly to be upgraded so that made it an extra special first night of our holiday.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near shopping and restaurants Great staff. Particularly, Ikram (porter/greeter) was very helpful in getting us Grab to leave during road closure and traffic was at a standstill. He got on the phone and talked to driver for us and made sure we were able to secure a ride. Such a big help on a chaotic day!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very near to Pavilion Shopping Mall and within walking distance of Bukit Bintang which is a major shopping and dining area. Loved the stay here. Staff are extremely helpful.
Stayed 5 nights in May 2025
Verified

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Quite a good location by the Pavillion mall area & their shops & restaurants. Esp liked the Illy cafe & Mon rosti shops.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

JEEVAN SINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location & friendly staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff
Stayed 2 nights in May 2025
Verified

8/10 Good

Sujiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with good breakfast, gym and pool.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Need wait up to 1 hour ++ for check in, but staff give us FREE breakfast
Stayed 1 night in Jul 2025