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Platinum Service Suites Kuala Lumpur KLCC

Property class: 4

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Photo gallery for Platinum Service Suites Kuala Lumpur KLCC

A poolside area with lounge chairs and a view of the city skyline. - Platinum Service Suites Kuala Lumpur KLCC (Kuala Lumpur)
Creator video
A modern living room with a sofa, a glass table with a bottle and tissues, a TV on a shelf, and a large window with a city view. - Platinum Service Suites Kuala Lumpur KLCC (Kuala Lumpur)
A modern interior with a unique geometric staircase and seating area. - Platinum Service Suites Kuala Lumpur KLCC (Kuala Lumpur)
A modern bathroom with a glass door, wooden flooring, and a marble wall. - Platinum Service Suites Kuala Lumpur KLCC (Kuala Lumpur)
Located close to Petronas Twin Towers and KLCC Park, Platinum Service Suites Kuala Lumpur KLCC provides a poolside bar, a grocery/convenience store, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Two-Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Family Two-Bedroom Apartment

  • Sleeps 7
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the city.

Superior Apartment, 1 Bedroom

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

A hotel room with a large bed, a desk, and a chair.

Family Apartment, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms

A hotel room with a large window, a bed with white bedding, a nightstand, and a chair.

Deluxe Apartment, 3 Bedrooms

  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

A hotel room with a large window, a bed with white bedding and pink pillows, a bedside table with a lamp, and a view of a cityscape.

Executive Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon
  • Free WiFi

View all photos for Superior One-Bedroom Apartment

A hotel room with a large bed, a nightstand, a window with curtains, and a view of the city.

Superior One-Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Executive Two-Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Executive Two-Bedroom Apartment

  • Sleeps 5
  • Free WiFi

About the neighborhood

Located in Golden Triangle, a neighborhood in Kuala Lumpur, Platinum Service Suites Kuala Lumpur KLCC is in a shopping district and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
Map
THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250

What's nearby

  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    3 min walk - 0.2 miles
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    12 min walk - 0.7 miles
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    14 min walk - 0.8 miles
  • A modern urban park with a winding water feature, surrounded by high-rise buildings and lush greenery.
    KLCC Park
    14 min walk - 0.8 miles
  • A multi-tiered tower with illuminated platforms, surrounded by a cityscape at night.
    Kuala Lumpur Tower
    19 min walk - 1.0 mile

Getting around

  • Bukit Nanas Station
    4 min walk
  • Kuala Lumpur Sultan Ismail Station
    16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    35 min drive

Restaurants

  • Wariseni
    4 min walk
  • Cafe: In House
    3 min walk
  • Deepblue
    1 min walk
  • The Morning After
    6 min walk
  • Laman Baginda
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: MYR 50 per day
  • In-room safe fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Platinum Service Suites Kuala Lumpur KLCC have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Platinum Service Suites Kuala Lumpur KLCC pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platinum Service Suites Kuala Lumpur KLCC?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Service Suites Kuala Lumpur KLCC?

Check-out is at noon.

Where is Platinum Service Suites Kuala Lumpur KLCC located?

Located in Golden Triangle, this hotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Platinum Service Suites Kuala Lumpur KLCC Reviews

6.4

6.6

Cleanliness

7.0

Amenities

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

Reviews

Verified review

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Clean and comfortable
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Ketan

Liked: Cleanliness, staff & service
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Hon Wei

Liked: Staff & service
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Tamaki

Disliked: Cleanliness, staff & service
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Soumaya

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjours l’emplacement est juste magnifique
Stayed 7 nights in Apr 2024
Verified review

6/10 Okay

Ma Graciela

Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de mantenimiento

No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
部屋の掃除を依頼してもやらないことがしばしば。 交換したタオルが汚れてる
Stayed 7 nights in Feb 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Air conditioners are mostly not working

Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

How Kim

Liked: Property conditions & facilities
Stayed 8 nights in Jun 2024
Verified review

2/10 Terrible

Dae hyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

DONGJUN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Marimuthu

Stayed 1 night in Aug 2020
Verified review

8/10 Good

Pun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020