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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

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Exterior - Pavilion Hotel Kuala Lumpur Managed by Banyan Tree (Kuala Lumpur)
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Outdoor pool, sun loungers - Pavilion Hotel Kuala Lumpur Managed by Banyan Tree (Kuala Lumpur)
Luxury
5.0 star property
9.2

Wonderful

Luxury retreat in the golden triangle

Soaring eighteen floors above Bukit Bintang, the rooftop infinity pool showcases breathtaking Kuala Lumpur skyline views. Direct access to Pavilion Mall puts shopping and dining at your doorstep. Attentive staff and a breakfast buffet with international and local cuisine await.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Room, 1 King Bed (City Oasis)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (City Oasis)

8.8 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City Oasis)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (City Oasis)

9.2 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Courtyard Oasis)

9.4 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Courtyard Oasis)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Courtyard Oasis)

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (City Oasis)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (City Oasis)

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (City Oasis)

Club Room, 2 Twin Beds (City Oasis) | Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds (City Oasis)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Oasis)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Grand Oasis)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban) | Premium bedding, down comforters, minibar, in-room safe

Studio, 1 King Bed (Urban)

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds (Urban)

Studio, 2 Twin Beds (Urban) | Premium bedding, down comforters, minibar, in-room safe

Studio, 2 Twin Beds (Urban)

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Urban)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Pavillion)

  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Oasis King Room

Premium bedding, down comforters, minibar, in-room safe

City Oasis King Room

  • Sleeps 2

View all photos for City Oasis Twin Room

Premium bedding, down comforters, minibar, in-room safe

City Oasis Twin Room

  • Sleeps 2

View all photos for Urban King Studio

Premium bedding, down comforters, minibar, in-room safe

Urban King Studio

  • Sleeps 2

View all photos for Urban Twin Studio

Premium bedding, down comforters, minibar, in-room safe

Urban Twin Studio

  • Sleeps 2

View all photos for Club City Oasis King Room

Premium bedding, down comforters, minibar, in-room safe

Club City Oasis King Room

  • Sleeps 2

View all photos for Club City Oasis Twin Room

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Club City Oasis Twin Room

  • Sleeps 2

View all photos for Courtyard Oasis King Room

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Courtyard Oasis King Room

  • Sleeps 2

View all photos for Courtyard Oasis Twin Room

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Courtyard Oasis Twin Room

  • Sleeps 2

View all photos for Grand Deluxe Oasis

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Grand Deluxe Oasis

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

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Club Grand Deluxe Oasis

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis Room (with Bathtub)

Premium bedding, down comforters, minibar, in-room safe

Grand Deluxe Oasis Room (with Bathtub)

  • Sleeps 2

View all photos for Club Grand Deluxe Oasis Room (with Bathtub)

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Club Grand Deluxe Oasis Room (with Bathtub)

  • Sleeps 2

View all photos for City Oasis Room

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City Oasis Room

  • Sleeps 2

View all photos for Courtyard Oasis Room

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Courtyard Oasis Room

  • Sleeps 2

View all photos for Club City Oasis Room

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Club City Oasis Room

  • Sleeps 2

View all photos for Club Grand Oasis Room

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Club Grand Oasis Room

  • Sleeps 2

View all photos for Urban Suite

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Urban Suite

  • Sleeps 2

View all photos for Pavilion Suite

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Pavilion Suite

  • Sleeps 2

View all photos for Presidential Suite

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Presidential Suite

  • Sleeps 2

View all photos for Urban Studio

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Urban Studio

  • Sleeps 2

About the neighborhood

In the entertainment district, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur with great shopping. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Merdeka Stadium. Visit our Kuala Lumpur travel guide
Map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100

What's nearby

  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    3 min walk - 0.2 miles
  • Kuala Lumpur Convention Centre
    Kuala Lumpur Convention Centre
    10 min walk - 0.6 miles
  • KLCC Park
    KLCC Park
    12 min walk - 0.7 miles
  • Suria KLCC Shopping Centre
    Suria KLCC Shopping Centre
    14 min walk - 0.8 miles
  • Petronas Twin Towers
    Petronas Twin Towers
    17 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    3 min drive
  • Bukit Bintang Station
    7 min walk
  • Kuala Lumpur International Airport (KUL)
    46 min drive

Restaurants

  • Matcha Hero Kyoto (抹茶英雄)
    1 min walk
  • Sushi Zanmai
    1 min walk
  • The Westin Executive Club Lounge
    1 min walk
  • Jade Pavilion
    1 min walk
  • Suki-Ya Japanese Buffet (すき屋)
    1 min walk

About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Luxury hotel near Pavilion Kuala Lumpur
Located close to KLCC Park and Berjaya Times Square, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree provides dry cleaning/laundry services, a bar, and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and 6 meeting rooms
  • A 24-hour front desk, concierge services, and a front-desk safe
  • A banquet hall and an elevator
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 325 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Frequently asked questions

Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have a pool?

Yes, this property has an outdoor pool.

Is Pavilion Hotel Kuala Lumpur Managed by Banyan Tree pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 50 per day.

What time is check-in at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pavilion Hotel Kuala Lumpur Managed by Banyan Tree located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is 7 minutes by foot and Conlay MRT Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 608 out of 876 reviews
Rating 8 - Good. 195 out of 876 reviews
Rating 6 - Okay. 52 out of 876 reviews
Rating 4 - Poor. 13 out of 876 reviews
Rating 2 - Terrible. 8 out of 876 reviews

Reviews

Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location amazing attentive staff a brief two day stay would recommend it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for business and people on vacation. Excellent location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Qing Zhou

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, friendly staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Geok Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a good variety and roti chanai was delicious. Staffs very polite. Shopping was within reach.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel with amazing staff. Easy access to lots of shopping and things to do.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

I Yee

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great customer service and friendly. I’ll definitely come back again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

NIGEL

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, very friendly, hotel ticked all the boxes from location, amenities, room layout & cleanliness. Breakfast was amazing too
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Yee Man Lisa

Liked: Cleanliness, staff & service, amenities
Room was clean, staff very polite and helpful - reception staff in particular.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
I have stayed there over 20 times and it is always great. the location and hotel staff. I always treat myself to a club room to have access to the club lounge, which is a highlight.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Best service. Clealiness and location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Overall very clean and new. Carpet could be cleaner. Staff very courteous.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Clean & smart hotel with excellent staff who work very hard.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive , 10/10 service
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Room was clean except for a funky scent but bearable. Excellent location & staff !
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Location was great! Staff friendly and courteous with greetings. Just that air conditioning was hard to regulate as it was too cold.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, amenities
Lovely room with great shower and amenities. Nice and quiet too. Very good customer service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities
Top notch service and facility. Convenient location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and very central to everting
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the heart of KL. Shopping mall attached to hotel. Lovely restaurants and pool area great.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pavilion is an excellent hotel. We had a corner room, with large windows making up the 2 external walls - it was a little noisy, but the views more than made up for this. We booked a 'club' room, in order to have use of the 'club lounge' - this worked very well for us and we made use of it every morning (for a peaceful breakfast) and evening (for drinks and a light meal). We have used many 'club lounges' over the years, and this was one of the better ones. The hotel staff couldn't be more helpful and attentive and all of the public areas are well maintained. Overall, the Pavilion is a very good hotel, and its location, sitting on top of a shopping mall, is surprisingly convenient.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location and facilities
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Suraiya Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay at Pavilion Hotel KL. Staff were polite, welcoming and very helpful. The rooms were comfortable and clean. The location was wonderful. It was connected to the Mall which makes it very convenient to shop and also offers dining options.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay. Amazing studio room with club lounge access. Staff first class.
Stayed 1 night in Nov 2025