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Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with a full-service spa and a fitness center

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Exterior
Deluxe Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • City view
  • 58 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • City view
  • 58 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • City view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Premium bedding, down comforters, in-room safe, desk

Premier Suite, 1 Bedroom (1 King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • City view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Berjaya Times Square - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles
  • Suria KLCC Shopping Centre - 17 min walk - 0.9 miles
  • KLCC Park - 17 min walk - 0.9 miles
  • Petronas Twin Towers - 3 min drive - 1.5 miles

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self parking is available for MYR 2.20 per night. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Check-out is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 10-minute walk of Lot 10 Shopping Centre, Berjaya Times Square, and Pavilion Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 1 mi (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

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Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 173 reviews
Rating 8 - Good. 33 out of 173 reviews
Rating 6 - Okay. 5 out of 173 reviews
Rating 4 - Poor. 0 out of 173 reviews
Rating 2 - Terrible. 6 out of 173 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chantale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in May 2025

8/10 Good

Mr Chanu

Liked: Cleanliness, amenities, property conditions & facilities
It’s been a excellent stay
Stayed 5 nights in May 2025

8/10 Good

Dermot

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really comfortable and great location, loved level 25
Stayed 2 nights in Apr 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Usually a review has pros and cons. I can’t find a single flaw with this hotel. Service was excellent all the way from check in to check out. The location is ideal for a city. Real in KL.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay. Staff were accomodating. Lots of choices for breakfast. Monorail and MRT were a few metres by foot that can bring you anywhere in the metro. And it’s in the middle of the hustle and bustle of Bukit Bintang.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for everything. Great helpful friendly staff.
Stayed 10 nights in Mar 2025

10/10 Excellent

Xin Yee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property located at the heart of KL. The transportation is nearby, maybe 5min walk from Bukit Bintang MRT station. Hotel is clean and comfortable. The only downside for me is the sleeping pillow a bit too soft but is not a big deal. Overall, highly recommend and will choose to stay again in future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities, communication
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this great property, which is in a fab location in KL. The suite was spacious and spotless, and very comfortable. Breakfast offered plenty choice for all pallets, and is served in a lovely room by the pool. I’d highly recommend for a city break on KL. However, our stay ended on a disappointing note with damaged clothes due to bleach in the pool area, and whilst the hotel staff was empathetic and promised to investigate, we’re still awaiting an outcome.
Stayed 5 nights in Mar 2025

10/10 Excellent

Battulga

Liked: Cleanliness, amenities, property conditions & facilities, communication
The customer service was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

thu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is spacious and very clean. Staff is helpful and professional. Breakfast is good but menu is very much the same daily.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jure

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big rooms, great amenities, very central
Stayed 4 nights in Nov 2024

8/10 Good

Marshall

Liked: Cleanliness, property conditions & facilities, communication
As good as ever
Stayed 2 nights in Jan 2025

10/10 Excellent

Johnson

Liked: Cleanliness, communication
Fake hardwood floor are all peeling off bumping up needs updating duct tapes on the walls needs fixing and updating
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Family visit to Kuala Lumpur

Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to eats, shops and Time Square shopping centre theme park. Easy with kids. Great staff and happy to organise tours and transport. Great lounge, pool and breakfast are on floor 25
Stayed 4 nights in Dec 2024

10/10 Excellent

Siew Hui

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room and clean. Will go back again
Stayed 3 nights in Dec 2024

10/10 Excellent

Uzayr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super clean and modern, great facilities, order the omelette for breakfast you won’t regret it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Roomy, clean and fully furnished including washer and dryer. Good location near Lot 10 food court and MRT. Staff members are friendly and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

agnes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with lots of dinning options.
Stayed 3 nights in Jun 2024

10/10 Excellent

abdelkader

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff are very nice The rooms are very clean and open space
Stayed 3 nights in Oct 2024