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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with a full-service spa, 4-minute walk to Berjaya Times Square

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Breakfast area - Pan Pacific Serviced Suites Kuala Lumpur (Kuala Lumpur)
Outdoor pool - Pan Pacific Serviced Suites Kuala Lumpur (Kuala Lumpur)
Premium bedding, down comforters, in-room safe, desk - Pan Pacific Serviced Suites Kuala Lumpur (Kuala Lumpur)
Elevator - Pan Pacific Serviced Suites Kuala Lumpur (Kuala Lumpur)
Premium bedding, down comforters, in-room safe, desk - Pan Pacific Serviced Suites Kuala Lumpur (Kuala Lumpur)
Pan Pacific Serviced Suites Kuala Lumpur is near Pavilion Kuala Lumpur and KLCC Park. Enjoy the on-site mall, state-of-the-art gym, and spa services. The property features an outdoor pool, a children's pool, WiFi, and coworking spaces.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Premium bedding, down comforters, in-room safe, desk

Premier Suite, 1 Bedroom (1 King Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Near a metro station, Pan Pacific Serviced Suites Kuala Lumpur is in Bukit Bintang, a neighborhood in Kuala Lumpur with good shopping. Berjaya Times Square and Jalan Alor are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Perdana Botanical Gardens and National Zoo are also worth visiting. Visit our Kuala Lumpur travel guide
View more Aparthotels in Kuala Lumpur
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Bukit Bintang Plaza showing interior views and rides
    Berjaya Times Square
    3 min walk - 0.2 miles
  • Bukit Bintang featuring a city and street scenes
    Changkat Bukit Bintang
    3 min walk - 0.2 miles
  • Jalan Alor showing markets and street scenes as well as a large group of people
    Jalan Alor
    5 min walk - 0.3 miles
  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    7 min walk - 0.4 miles
  • Lot 10 Shopping Centre
    2 min walk - 0.1 miles

Getting around

  • Bukit Bintang Station
    2 min walk
  • Kuala Lumpur Masjid Jamek Station
    3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    39 min drive

Restaurants

  • Kurata Japanese Fine Dining
    1 min walk
  • Kopi Club
    4 min walk
  • Auntie Anne's
    4 min walk
  • Starbucks
    1 min walk
  • The Chicken Rice Shop
    1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with a full-service spa, 4-minute walk to Berjaya Times Square
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MYR 6.6 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 6.6 per day. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Check-out is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 5-minute walk of Lot 10 Shopping Centre and Berjaya Times Square. Jalan Alor and Pavilion Kuala Lumpur are also within 10 minutes. Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

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Reviews

Pan Pacific Serviced Suites Kuala Lumpur Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 170 out of 229 reviews
Rating 8 - Good. 44 out of 229 reviews
Rating 6 - Okay. 9 out of 229 reviews
Rating 4 - Poor. 0 out of 229 reviews
Rating 2 - Terrible. 6 out of 229 reviews

Reviews

10/10 Excellent

Krishan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel in a great location with helpful and friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Thi Tuong Vy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was great and walkable to shopping centres/restaurants
Stayed 3 nights in Nov 2025

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reasonable price, room is spacious, very clean and quiet at night. Nice for vacation.
Stayed 3 nights in Nov 2025

10/10 Excellent

eleanor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel with great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities, communication
Loved our stay highly recommend ❤️ Staff were very helpful & friendly would stay here again absolutely loved it 💕close to shops .The room was immaculate..
Stayed 3 nights in Aug 2025

10/10 Excellent

YI HUI

Liked: Cleanliness, amenities, communication
All is good. Good service, clean room and staffs are so friendly and welcoming.
Stayed 2 nights in Oct 2025

6/10 Okay

Ming

Liked: Cleanliness, communication
The staff is friendly, the location is convenient, and the room is clean. However, the hot water needs to be waited for a while.
Stayed 4 nights in Oct 2025

10/10 Excellent

Suneil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb location Surrounded by bars, restaurants and top quality shopping malls. The property is excellently maintained and luxurious. The pool is not heated and so a bit too cold, though you can use the pool next door. The breakfast was of a very good quality. The suite itself was spacious, with all you require in a modern hotel room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Riyaz

Liked: Cleanliness, room comfort, communication

Great hotel in a great location

Great hotel, as advertised. Friendly, hard-working staff. Excellent location. Enjoyed the breakfast.
Stayed 5 nights in Jul 2025

8/10 Good

Calvin Mang Yau

Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025

8/10 Good

RICHARD LEE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights here. Really nice modern rooms and friendly polite staff. Only bad thing is the wifi only puts out 30mbps. Highly recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, room comfort, communication
Wonderful location! Great service and well kept property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family stay
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The Pan Pacific in KL was excellent, the facilities were very nice and the breakfast and bed were outstanding. I recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

8/10 Good

Dermot

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really comfortable and great location, loved level 25
Stayed 2 nights in Apr 2025

10/10 Excellent

Troung

Liked: Cleanliness, room comfort, communication

Excellent accommodation

Staff were really helpful, friendly and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, room comfort, communication

Great accommodations in ideal spot in KL

Very nicely appointed suites that are comfortable and well maintained. Great location within KL. Hotel staff were very nice and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for everything. Great helpful friendly staff.
Stayed 10 nights in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities
Building facilities were great, the staff were friendly, and the breakfast was lovely. The views were perfect. Rooms were very spacious. They were always able to accommodate your requests.
Stayed 7 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to stay while exploring KL. The rooms are modern, clean and spacious. Amenities in room included washer and dryer. We booked the 2 bedroom 2 bath suite, perfect for a family of four. Everything you need within walking distance - Sungei Plaza, Pavillion, night market.
Stayed 5 nights in Jun 2025

8/10 Good

agnes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with lots of dinning options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Babu

Liked: Cleanliness, property conditions & facilities, communication
Really a nice place to stay, big rooms
Stayed 4 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay. Staff were accomodating. Lots of choices for breakfast. Monorail and MRT were a few metres by foot that can bring you anywhere in the metro. And it’s in the middle of the hustle and bustle of Bukit Bintang.
Stayed 3 nights in May 2025