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Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

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Photo gallery for Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

A spacious indoor area with large windows, multiple seating arrangements, and hanging chandeliers. - Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel (Serdang)
Creator video - submitted by Serijenjalan
A spacious lobby with a central seating area, large windows, and a high ceiling with wooden beams. - Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel (Serdang)
A modern living room with a sectional sofa, a coffee table, and a bookshelf. - Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel (Serdang)
A hotel room with a large bed, a sofa, a dining table, and a view of the outdoors. - Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel (Serdang)
Luxury
5.0 star property
8.8

Excellent

Garden retreat with poolside bars

Spacious outdoor pools invite guests to relax under the Malaysian sun with attentive poolside service. Hourly shuttles transport visitors to IOI City Mall, just ten minutes away. Morning buffets offer a variety of delicious options catering to all tastes.

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Room, Non Smoking

A hotel room with a large bed, a sofa, a small table, and a TV.

Family Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a view of greenery.

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A modern hotel room with a large bed, a nightstand, a TV mounted on the wall, and a view of the outdoors through the window.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

A modern hotel room with a large bed, a seating area with a table, and a view of greenery.

Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

A balcony with a round table and two chairs, overlooking a cityscape with a tall building and greenery.

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Balcony

A hotel room with a large balcony, a bed, a round table, and a chair.

Room, 2 Twin Beds, Non Smoking, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, Multiple Beds, Non Smoking

A modern living room with a sectional sofa, a coffee table, and a bookshelf.

Royal Suite, Multiple Beds, Non Smoking

  • 273 sq m
  • Sleeps 6
  • 3 King Beds

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE KING BED NON SMOKING

  • Sleeps 4

Double or Twin KING SIZE BED

  • Sleeps 6

About the neighborhood

Located in Serdang, Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel is in a shopping district and next to a golf course. The area's natural beauty can be seen at Malaysia Agro Exposition Park Serdang and Putrajaya Wetlands Park, while Taman Botani Tropical Botanical Gardens and Moroccan Pavilion Putrajaya are popular area attractions. Looking to enjoy an event or a game? See what's going on at Axiata Arena or Bukit Jalil National Stadium. Visit our Serdang travel guide
Map
IOI Resort City, Serdang, 62502

What's nearby

  • A mosque with a blue dome and a minaret, reflecting in a calm body of water, surrounded by modern buildings and greenery.
    Universiti Tenaga Nasional
    3 min drive - 1.7 miles
  • A modern bridge, a traditional building with a dome, and a tall tower by a river.
    Putrajaya Independence Square
    10 min drive - 5.7 miles
  • A Formula 1 race on a track with multiple cars and teams.
    Sepang International Circuit
    38 min drive - 27.4 miles
  • IOI City Mall
    3 min walk - 0.2 miles
  • Bukit Jalil National Stadium
    15 min drive - 10.8 miles

Getting around

  • Kuala Lumpur Serdang KTM Komuter Station
    7 min drive
  • Kajang 2 Station
    10 min drive
  • Kuala Lumpur International Airport (KUL)
    37 min drive

Restaurants

  • Dolly Dim Sum
    8 min walk
  • Dave's Deli
    8 min walk
  • Oiso Korean Traditional Cuisine & Cafe
    11 min walk
  • Le Meridien Club Lounge
    11 min walk
  • Latest Recipe
    8 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Baba Bar
  • Courtyard
  • Madam Lee Nyonya
  • Palms Cafe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Golf
  • Golf driving range
  • Gym
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 94,150 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Roll-in shower (39 inches wide)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - October 2023
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 60 for adults and MYR 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?

Check-out is at noon.

Does Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel located?

This family-friendly Serdang hotel is located near the airport, 0.4 mi (0.6 km) from IOI City Mall, and within 6 mi (10 km) of Malaysia Agro Exposition Park Serdang and Taman Botani Tropical Botanical Gardens. Putra Mosque and Putrajaya Independence Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified review

8/10 Good

William

Liked: Cleanliness, staff & service
Clean and comfy room , friendly and attentive staff , good quality buffett breakfast and dinner
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Overall room clean, staff warmed, breakfast was nice
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lee Choong

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great reception (especially Ms Mimi, who checked me in), very comfortable and clean room. I had breakfast a few mornings. Regular (hourly) shuttle to nearby IOI City Mall. Malaysia was a great pleasure to visit.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yihyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family stay for the long weekend.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Zuraidah

Liked: Cleanliness, amenities
Rooms were clean & spacious. Good stay for family with kids stay. Friendly staffs. Buffet breakfast at Palm garden serves varieties & taste good too. Shuttle service to IOI Mall were provided but frequency was bad & always full. Overall our 2 nights family stay were enjoyable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Khilmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Comfortable stay. Staffs were very friendly. Superb vibe to get away from the city.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Wizlow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice, and the rooms are very clean. It's only a 10-minute walk to the largest mall in Malaysia, and they also offer a shuttle service to the mall. A huge thanks to the staff! They were incredible. Everyone was amazing, true Malaysian hospitality there.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great stay, the room was spacious, the shuttle from the hotel to IOI is very convenient and run every hours, the breakfast selection is great. BTW, Thanks to FO team(include the ballman on that day) assisting me regarding our luggage and transportation inquiry, F&B team, Mr Zainol(Maintenance Mgr) for brief conversation about the hotel. We enjoy our stay and we definitely will come back.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Noorazam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Palm Garden, and I must say, it exceeded my expectations in every way. From the moment I arrived, the staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was given all the information I needed for a comfortable stay. The room was spacious and clean. Breakfast with a variety of options that catered to all tastes. I will definitely be returning on my next visit to Putra Jaya!
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Rhys

Liked: Cleanliness, staff & service, amenities
Didn’t quite like the need to walk up stairs to reach the reception and the lift lobby. My knees injury hurt badly that few days. The plus point was that the staffs were super friendly and the room was great.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Jue Ran

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Male staff at reception has a bad attitude. Went to check in at the reception and he doesn't even acknowledge us when we stood in front of his counter. Gave him our passports and he just took our passports without saying anything and began typing on his computer for a long time. After receiving our keys, nobody offered to help with our luggages either. We have to carry our luggages up the first flight of stairs before there is a lift to the room. The reception continued to stare at his computer even though there was no other guests at the lobby. Apart from this, the rooms are ok. Parking onsite is free.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and new, but not 24-hour round trip free shuttle to airport as said. This is the only insufficiency of the hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively breakfast, lovely staff and the room we stayed in was phenomenal!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed from the very first step inside until we left, excellent time spent here.
Stayed 12 nights in Dec 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended.

Highly recommended.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

theeraphong

Disliked: Amenities
Friendly staff, shower have no glass door so water goes everywhere in bathroom
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is knowledgeable and attentive.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, good service, quiet and peaceful. Good be a little better for Sr citizen friendliness with ramps vs staircases
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Wei Chong George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel. Nice and clean rooms all around. Comfortable bed.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Ryusuke

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 5 nights in Aug 2024
Verified review

4/10 Poor

Nipton

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Sloppy housekeeping

Back door to patio wasn't locked, there were 3 coffee bean cups that were not disposed, no bathroom slippers and no bath towels!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Yong chemg

Liked: Cleanliness, staff & service, amenities
服務人員很好、房間空間很大、但設備有一點老舊，恰逢雨天，門外有大水蟻屍體，所以有很多螞蟻會爬進去房間，房務人員有前來噴殺蟲劑，但沒辦法換間房（可能每間都有相同情形？）
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sunitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2026